Hays Travel - Westbourne Opiniones 

808
TrustScore: 5 sobre 5

4,9

68 Poole Road, BH4 9DZ Westbourne, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.

Valorada con 5 estrellas sobre 5

All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

808 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(808)

116.812 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent results

We always use the Westbourne branch as all the staff are very friendly and the atmosphere is great also very helpful in finding what we are looking for.

12 de mayo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

We're so happy to hear you always choose our Westbourne branch! We appreciate your kind words about our friendly staff and helpful atmosphere.

Valorada con 5 estrellas sobre 5

The Staff are very polite and helpfull

The Staff are very polite and helpfull, I deal with Paula who has been very helpful on several occasions.

9 de mayo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your kind words. Always happy to help :)

Valorada con 5 estrellas sobre 5

This the second time we have used Hayes…

This the second time we have used Hayes Travel in Westbourne. Paula and Simon have given us a lot of good advice with planning our trip to the far east. We will definitely use the company again for future trips.

6 de mayo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your review. I am excited for your trip as this is on my wish list and I can't wait to hear all about it. Paula

Valorada con 5 estrellas sobre 5

A pleasant and easy experience

The knowledge of cruising by your assistant helped greatly with my choice and location of cabin.

5 de mayo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your kind comments - was a pleasure to book your cruise :)

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service
Sean from Hays Westbourne was very good and his experience was valuable to ensure we booked the cruise trip
Big Thank you for everything
We are so excited about our trip in 2028

26 de abril de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thankyou for your kind comments

Valorada con 5 estrellas sobre 5

The young lady oked after us was…Melanie

The young lady who looked after us was so friendy knowledgeable and helpful. I always recommend Hayes travel in Westbourne to all my friends. I've never had poor unfriendly service. Who ever I've seen to book a holiday has been excellent.

17 de abril de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your comments. It was a pleasure as always to arrange your next holiday and I hope you have a wonderful time relaxing on the beautiful beach. we will be in touch when your tickets are ready and any questions do let us know. Rebecca :)

Valorada con 5 estrellas sobre 5

Sky was so helpful and made booking…

Sky was so helpful and made booking very easy.
We will use Hays again in the future.

16 de abril de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your lovely comments - it was a pleasure to book your holiday. See you soon :)

Valorada con 5 estrellas sobre 5

GOOD CUSTOMER SERVICE

I have dealt with Hays Travel over a number of years and have always found them friendly and helpful. Nothing too much trouble. This time was no exception. Many thanks.

6 de abril de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your kind comments, it was lovely to see you again and I am really pleased we were able to get you booked onto this fantastic cruise. We look forward to seeing you again soon,

Kind regards
Sean

Valorada con 4 estrellas sobre 5

Booking was OK in Hays Travel but it…

Booking was OK in Hays Travel but it would of been easier add the health questions done in the shop, but had to phone the insurance company to add the health questions.

15 de abril de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

We appreciate your booking through Hays Travel. We're sorry the health question process wasn't seamless and you had to call the insurance company. We don't normally do this in branch as this private to you :)

Valorada con 5 estrellas sobre 5

Always friendly and knowledgeable…

Always friendly and knowledgeable service, staff take their time to ensure we get the right holiday.

5 de abril de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your kind comments, it is always a pleasure to help you. I am sure you will have an amazing time on this tour, and it will come around in no time. We look forward to seeing you again soon.

Kind regards
Sean

Valorada con 5 estrellas sobre 5

Thumbs up again!

It's great booking holidays through Hays Travel as we are not regular travelers and love the stress free way they help from booking the flights, insurance and helping with accessing the holiday money with an app. Simon just makes this whole process more enjoyable! He is so personable, knowledgeable and fun too.

26 de marzo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thankyou for your lovely comments - its always a pleasure when you both come in and glad we could get your holiday booked :)

Valorada con 5 estrellas sobre 5

We always use James at Hays Travel

We always use James at Hays Travel, Westbourne, Bournemouth. He is very helpful and knowledgeable, finding our holidays at a satisfactory price.

28 de marzo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

I am glad I was able to help. I hope you have an amazing holiday

Valorada con 5 estrellas sobre 5

Amazing service, highly recommend

We have booked our package holidays with Hays Travel for years and have always received excellent service. The staff are efficient, polite and friendly and nothing seems to phase them!

26 de marzo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Thank you for your kind comments. It is a pleasure to be booking your holidays :)

Valorada con 5 estrellas sobre 5

Tanya is absolutely brilliant!!

Tanya is absolutely brilliant!!
Nothing ever problem
Always happy and laughing
And always goes above and beyond
She is a super star !

26 de marzo de 2026
Logotipo de Hays Travel - Westbourne

Respuesta de Hays Travel - Westbourne

Dear Mr Berry, thank you so much for your lovely review, it means a lot to me. It is always a pleasure booking your holidays and I look forward to seeing you again soon. Tanya :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más