Hays Travel - Weston Super Mare Opiniones 

1067
TrustScore: 5 sobre 5

4,9

34 High Street, BS23 1EZ Weston Super Mare, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

As always my contact with the Team at Hays was amazing, on this occasion I e mailed the Team as I had no opportunity to go into the office and the sorted everything out for me in a few short e mails.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was great experience having a hard time trying to pick somewhere to go between me and my hubby can be a nightmare. Nicole done a great job find us hopefully a dream holiday

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nicole was so VERY helpful friendly and seemed genuinely interested in getting my booking exactly right for my needs First class service as always from Hayes

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As per usual, really pleasant greeting for us on our tenth Hayes booked holiday. Staff very custome aware and very helpful. We are impressed by the company and its, staff, prices compare to on-line q... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 34 High Street, BS23 1EZ, Weston Super Mare, Reino Unido

  • 01934806180

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1067)

119.953 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Staff were nice and helpful read all print and policies before booking

Staff were nice and helpful. Gutted to see the holiday a lot less at TUI! After reading all terms and conditions I feel this should have been explained at the time of buying the holiday and what the responsibility of the deposit and payments. (Lots of hidden items we were not made aware of)

28 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for taking the time to leave your review. We're so pleased to hear our team were friendly and helpful, although we're sorry to hear you were disappointed by the price you later saw.

As holiday prices are set by our suppliers, they can fluctuate, but if the price changes within 24 hours of booking we're happy to contact the supplier and, where possible, have the booking updated.
We're also sorry you felt the deposit and payment terms weren't explained clearly. We appreciate your feedback and will use it to help ensure these are communicated more clearly in future.
- Nicole, Branch Manager

Valorada con 5 estrellas sobre 5

An hour before we walked into the wsm…

An hour before we walked into the wsm Hays branch we suddenly made our minds up to have a quick low cost holiday. An hour after we walked into the shop we drove home with exactly that with 4 days to pack before 7 days in Gran Canarias Puerto Rico resort apartment. Emily was quick efficient knowledgable with one tiny exception, if we could pay by card she 3,4,or 5 days before we were due to go but then neither did anybody else in the shop. It didnt matter because we just went in the bank next door and paid cash just in case. My only query is have any of them found out yet? A most enjoyable hour spent in the branch and a pleasure to watch ALL of the staff trying to get an answer. Look forward to seeing you all next time we get a few days off

27 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for taking the time to leave a lovely review :-) We are all firmly in the know now haha!

Valorada con 5 estrellas sobre 5

Weston super mare staff are great very…

Weston super mare staff are great very helpful towards 3 my holidays they deserve all stars

21 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for your positive feedback and booking with us again Thanks Steph :)

Valorada con 5 estrellas sobre 5

Went into Hays to book a holiday in the…

Went into Hays to book a holiday in the French mountains next June that I'd seen the night before on-line, Zoe was really helpful finding it again, I could have booked myself on-line but I feel safer these days booking through an agent like Hays, deposit put down and in and out within half an hour, brilliant!!!

12 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for using us as your travel agent and your kind review :)

Valorada con 5 estrellas sobre 5

The staff are all friendly and helpful

The staff are all friendly and helpful. They respond to my queries quickly and reliably. This is the second time I have used them and I will most likely use them again

2 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

We are glad to hear this. Thankyou - Macey

Valorada con 5 estrellas sobre 5

Steph is always very helpful when we…

Steph is always very helpful when we book our cruises she is very knowledgable regarding our holidays and nothing is ever too much trouble for her which we appreciate

7 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for your kind words and also for the chocolates, very much appreciated. Thanks - Steph :)

Valorada con 5 estrellas sobre 5

All plain sailing!

We saw Steph and she was very helpful and interested in finding a holiday for us.

4 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for your kind words - Steph :)

Valorada con 5 estrellas sobre 5

The staff are really helpful

The staff are really helpful. Very good service. And the booking process is very good

2 de junio de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for booking with us again and for your kind words :)

Valorada con 5 estrellas sobre 5

Everything was done it seemed in…

Everything was done it seemed in minutes. And my holiday was booked the lady who dealt with me was very clear and professional

31 de mayo de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for booking with us again and for the lovely feedback - Thanks Steph :)

Valorada con 5 estrellas sobre 5

Hays is the best

Hays is the best, friendly and helpful

17 de mayo de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for your lovely feedback!

Valorada con 5 estrellas sobre 5

Hays never fail to deliver

Hays never fail to deliver. Just booked a family holiday to Cyprus for 15 people and their patience and attention to detail is amazing. A huge thank you to Steph at the Weston super mare branch who went above and beyond making sure everything is perfect.

23 de mayo de 2026
Logotipo de Hays Travel - Weston Super Mare

Respuesta de Hays Travel - Weston Super Mare

Thank you for your lovely feedback!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más