Hays Travel - White Rose Opiniones 

2134
TrustScore: 5 sobre 5

4,9

56a Leeds White Rose Shopping Centre, LS11 8LL White Rose, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always a great experience booking with hays when we have chloe to help us. This booking was quite a hard one and chloe spent 2 hours searching and finding exactly what we needed, flights around GCSE'... Ver más

Valorada con 5 estrellas sobre 5

Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Reino Unido

  • 01138275451

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2134)

120.299 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We were welcomed by Chloe who gave us…

We were welcomed by Chloe who gave us great advice whilst we chose our holiday.

5 de julio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Chris Wren,

Thank you for your wonderful feedback! We are so pleased to hear that you received great advice while choosing your holiday.

Kind Regards
Hays Travel Birkenhead Grange

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

4 de julio de 2026
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Respuesta de Hays Travel - White Rose

Dale,

Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service.

Kind Regards
Hays Travel Birkenhead Grange

Valorada con 5 estrellas sobre 5

Ella made the process so easy helpful…

Ella made the process so easy helpful and professional easy to talk to

2 de julio de 2026
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Respuesta de Hays Travel - White Rose

Mr Gary Chadwick,

Thank you for your wonderful review! We are so pleased to hear that you found the process easy and professional. We appreciate your kind words.

Kind Regards
Hays Travel Birkenhead Grange

Valorada con 5 estrellas sobre 5

Great experience booked a Xmas break

Great experience booked a Xmas break
Such a lovely lady

25 de junio de 2026
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Respuesta de Hays Travel - White Rose

Mrs Ruby Armitage,

Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience booking your Christmas break with us.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Fantastic team great holidays

The team are fantastic. Great customer service from booking holidays to exchanging foreign currency one stop shop . Isia that helped us book a great last minute holiday to the manager Michaela fantastic team. Highly recommend you book at Hays white rose.

30 de junio de 2026
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Respuesta de Hays Travel - White Rose

Glynn Barber,

We are so pleased to hear that you had such a fantastic experience with our team. It's wonderful to know that we could help you with both your holiday booking and currency exchange. We truly appreciate your high recommendation!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

As always staff polite and friendly but…

As always staff polite and friendly but very knowledgeable! Chloe was great as always and always goes over and beyond to make our bookings as seamless as possible, thank you!

1 de julio de 2026
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Respuesta de Hays Travel - White Rose

Greg Shaw,

Thank you for your lovely review! We are so pleased to hear that our team was polite, friendly, and knowledgeable. We always strive to make bookings as seamless as possible.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

We went in to Hays White Rose just to…

We went in to Hays White Rose just to enquire about a holiday that was advertised. After a bit of thought and some great planning from Michaela, we have booked a different kind of holiday to the same destination. Top notch service.

23 de junio de 2026
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Respuesta de Hays Travel - White Rose

customer,

Thank you for your wonderful review! We are so pleased to hear that our team member provided top-notch service and helped you find the perfect holiday to your chosen destination. We hope you have a fantastic trip!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very patient and helpful agent

Very patient and helpful agent. Great service. Everything explained clearly.

30 de junio de 2026
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Respuesta de Hays Travel - White Rose

Hi Jane, Thank you for your lovely review, happy to help , see you soon kealie x

Valorada con 5 estrellas sobre 5

Really helpful staff happy to help

Really helpful staff happy to help and try their hardest to match the Jet2 app holidays.
I also have a Hays travel card and it is easy to use.

29 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

lisa derrett,

Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and that you found your travel card easy to use.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Jess was so helpful

Jess was so helpful. Loving using Hays to book our long haul adventures.

28 de junio de 2026
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Respuesta de Hays Travel - White Rose

Thank you so much!! We love helping you book your holidays! :)

Valorada con 5 estrellas sobre 5

Amazing experience

Amazing experience, Michelle was amazing at helping us sort out our dream holiday!

28 de junio de 2026
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Respuesta de Hays Travel - White Rose

Thank you so much!! We really appreciate the feedback and hope you have the best holiday!!

Valorada con 5 estrellas sobre 5

Just booked a cruise with the Leeds…

Just booked a cruise with the Leeds White rose branch , the staff member that booked our cruise was loved,very informative, the booking service was simple and very well explained. I've previously used Hays travel to book a cruise and would use them again . Perhaps the one frustrating things nowadays is how we are inundated with emails to review the process , staff , service , price , ease of booking etc etc , when it was 24hrs since I booked the holiday and the true reflection of the service surely would be measured if or when I needed help during or after the holiday if I had any complaints, not the following day !!!!!!!!

27 de junio de 2026
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Respuesta de Hays Travel - White Rose

Scott Leatham,

We are so pleased to hear about your positive experience booking your cruise with us. We appreciate your feedback regarding the email frequency and understand your perspective on when true service reflection occurs. Thank you for your continued trust.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Friendly approach and professional…

Friendly approach and professional advice was given to us in Hays Travel shop

25 de junio de 2026
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Respuesta de Hays Travel - White Rose

Mr Jackson,

We are so glad we could provide professional advice. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Excellent service

Michael was extremely helpful .
I had booked a holiday with her earlier in the year and she remembered details.
She was patient, professional, friendly put me at ease, giving me the confidence to trust her .
Will definitely use Hays again

24 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

M morgan,

We are so pleased to hear about your positive experience and that our team provided such excellent service. We appreciate your kind words.

Kind Regards
Hays Travel

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