Hays Travel - White Rose Opiniones 

2135
TrustScore: 5 sobre 5

4,9

56a Leeds White Rose Shopping Centre, LS11 8LL White Rose, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always a great experience booking with hays when we have chloe to help us. This booking was quite a hard one and chloe spent 2 hours searching and finding exactly what we needed, flights around GCSE'... Ver más

Valorada con 5 estrellas sobre 5

Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • 56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Reino Unido

  • 01138275451

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2135)

120.653 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Wonderful experience

Staff are excellent and knowledgeable
Always polite and willing to help
Store clean bright and tidy

11 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

David Wilsey,

Thank you for your wonderful feedback! We are so pleased you had such a positive experience with us.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very relaxed and efficient service…

Very relaxed and efficient service answered all my queries

3 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Marie,

We're glad we could assist you. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

First class customer service with a smile

Chloe was extremely helpful and knowledgeable- readily offered information for our first cruise.

30 de mayo de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

We're so glad we could assist you with your first cruise! Thank you for your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

The lady was very helpful and was…

The lady was very helpful and was willing to answer any questions we asked

8 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Colin Bedford,

We are so pleased our team could assist you. Thank you for your kind words!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

I have booked many holidays with hayes…

I have booked many holidays with hayes at the white rose & always return. Customer service is excellent & they are always available & happy to help if you have any queries or problems after booking

9 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Mrs Julie Halliday,

Thank you for your wonderful 5-star review! We are so pleased to hear that our team consistently provides excellent customer service and support.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, Michaela sorted our cruise out to Japan and South Korea, we chose our deck, and cabin, the entire experience was so good, we will definitely use this company again,
Michaela is a credit to the company

2 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and appreciate you sharing it with us. We look forward to assisting you again.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Chloe was great

Chloe was great, very helpful, went above and beyond. She checked me in on line much faster than I would have managed.

9 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

We are so pleased to hear we exceeded your expectations. Thank you for your wonderful feedback and 5-star rating!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

The lady who helped us find are holiday…

The lady who helped us find are holiday was great kealy a think her name was she was very kind and very helpfull gave us all the infomation we needed left nothing out and found us exectly what we was looking for she deserves a pay rise haha

8 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Thank you for your wonderful review! We are so pleased we could help you find the perfect holiday. We appreciate your kind words.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very helpful staff,booked a package…

Very helpful staff,booked a package holiday then changed my mind about the hotel.went back to hays the next day and changed to a different hotel.No problem whatsoever.No fees to pay at all.Great customer service.This is the second time I have used hays.won't use anyone else now.

31 de mayo de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

We are so pleased to hear that our team provided such great customer service, especially with your hotel change. Thank you for your continued loyalty!

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Provided the service I required. Excellent

6 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

We are so pleased we could help. Thank you for your kind words; we appreciate your feedback.

Kind Regards
Hays Travel

Valorada con 5 estrellas sobre 5

Walked straight into a happy smiley…

Walked straight into a happy smiley assistant called Ella who was happy to help. I gave her my criteria and she efficiently got me a great deal (including my travel insurance). She was a lovely chatty lady who made my experience great. Thank you Ella ☺️

5 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Hi Sarah!! Thank you so much, this is what we love to hear!! We are so happy you had such a lovely experience!

Valorada con 5 estrellas sobre 5

Sophie was lovely

Sophie was lovely, very friendly. I had spoke on the telephone, but I like face to face when booking a holiday.

6 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Hi Donna!! Thank you so much we really appreciate the feedback, have a lovely weekend!

Valorada con 5 estrellas sobre 5

Great service and a very easy booking…

Great service and a very easy booking process. Ella was helpful, friendly, and made everything straightforward. I would happily recommend them and use them again for future cruises.

5 de junio de 2026
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

Steve Taylor,

Thank you for your wonderful review! We are so happy to hear you had a great experience and we look forward to assisting you again.

Kind Regards
Hays Travel

Valorada con 1 estrellas sobre 5

Bought euros at whiterose leeds…

Bought euros at whiterose leeds Advertised a higher rate outside their shop but then give you a lower rate on a card . Won't be using again
Very sneaky way to do business

4 de junio de 2026
Opinión espontánea
Logotipo de Hays Travel - White Rose

Respuesta de Hays Travel - White Rose

I am very sorry to hear this, can you please contact the branch to discuss further and ask to speak to Michaela

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más