Hays Travel - Whitley Bay Opiniones 

883
TrustScore: 5 sobre 5

4,9

Unit 2 Park View Shopping Centre, NE26 2TH Whitley Bay, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Always reliable friendly service at Whitley Bay branch. I found my holiday online but contacted Hays Travel Whitley Bay to see if they could get a good deal for me. Darren was brilliant very friendly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jamie was very helpful in booking our cruise, she answered our questions and was very professional. She made it all an easy experience. Also Darren , the branch Manager, assisted us where necessary.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always book holidays through Hays Whitley Bay. Melissa listens, researches and advises very professionally. We booked a large family holiday this time and each individual party have been informed of e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Morgan, very polite and patient did not at all feel rushed which I appreciated. Person-centred and nice atmosphere in the shop. Will be back to book my next holiday!

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

  • Unit 2 Park View Shopping Centre, NE26 2TH, Whitley Bay, Reino Unido

  • 0191 2531022

4,9

Excelente

TrustScore: 5 sobre 5

883 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(883)

121.406 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Emily was very good

Emily was very good. She wasn't in any hurry but explained everything about the holiday slowly and in detail. We were very happy to book through her.

15 de octubre de 2025
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Respuesta de Hays Travel - Whitley Bay

Hello, thank you for your lovely review it was a pleasure on booking your holiday

Valorada con 5 estrellas sobre 5

Very helpful team at the Whitley bay…

Very helpful team at the Whitley bay branch. The young lady who arranged my holiday yesterday was very friendly and efficient.

13 de octubre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you very much for your review it was a pleasure booking your holiday, i hope you have a lovely time away!

Valorada con 5 estrellas sobre 5

Staff were great

Staff were great

14 de octubre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thankyou for taking the time to leave a review. Hope you have a lovely holiday, Molly :)

Valorada con 5 estrellas sobre 5

Exceeding expectations

We went to the Whitley Bay branch of Hays looking at possibly booking a last minute holiday in the sun. The representative listened intently to our requirements and found us a week in Ibiza which met all our requirements. The booking process was very efficient and we left with all the documentation we needed to get us ready for our break. A thank you and shout out to Jaime for her help and guidance in the process.

14 de octubre de 2025
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Respuesta de Hays Travel - Whitley Bay

Hi thank you for your kind words, it was my pleasure and we look forward to seeing you again soon, hope you have a lovely time. Thank you Jaime

Valorada con 5 estrellas sobre 5

Great experience.

The staff are very friendly, and make requests seem so easy to fulfil. They are confident, professional and knowledgeable.

3 de octubre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you for your recent review. It was a pleasure to get you booked. Have a great holiday Thanks Gemma

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, friendly and knowledgeable, always a great service from this branch

7 de octubre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely review. Its always a pleasure to book your holidays Thanks Emily

Valorada con 5 estrellas sobre 5

Emily was very pleasant

Emily was very pleasant, helpful and informative when booking my trip. She gave me lots of options to consider and took the time to explain them all so I was happy with the final booking.

5 de octubre de 2025
Logotipo de Hays Travel - Whitley Bay

Respuesta de Hays Travel - Whitley Bay

Thank you for your review. Have a great holiday Thanks Emily

Valorada con 4 estrellas sobre 5

Staff were very good

Staff were very good, easy to talk with, helpful and book our holiday-no problems at all.

24 de septiembre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you for leaving feedback on my service. Great to see I was helpful. Have a great holiday Thanks Gemma

Valorada con 5 estrellas sobre 5

Simple process

Simple, straightforward process. Emily was polite and very professional.

27 de septiembre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you very much for your lovely review it was a pleasure booking your holiday.

Thank you again,
Emily

Valorada con 5 estrellas sobre 5

Your splendid young lady

Your young lady, Emma was excellent. She greeted me warmly with a smile and introduced herself and asked me precisely what I was looking for. She offered me a selection and I changed my mind twice on the destination and she just went with my flow. Eventually she found just what I was looking for.
Once the paper work was completed she took time to go through it and fully explain it.

28 de septiembre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you for taking the time to leave a lovely review. I hope you have a lovely holiday.

Thank you,
Ella

Valorada con 5 estrellas sobre 5

Amazing staff very knowledgeable about…

Amazing staff very knowledgeable about my chosen destination, friendly and easy to chat to

23 de septiembre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you for your lovely review it was a pleasure booking your holiday.

Kind Regards,
Ellie

Valorada con 5 estrellas sobre 5

Great Service. received a personal service from…

I received a personal service from Emily and the rest of the team.
The trip(Cruise) has been booked at short notice and she had to coordinate the booking of the Ship together with a Coach availability from Newcastle to Southampton and me organising my linking transport etc.

16 de septiembre de 2025
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Respuesta de Hays Travel - Whitley Bay

Thank you very much for your cruise it was a pleasure booking your cruise for you.

I hope you have a lovely time on Saturday!

Kind Regards,
Emily

Valorada con 5 estrellas sobre 5

Felt welcome from the moment we arrived

When we walked through the door Emily caught our eye and invited us over with a smile. She listened to us and got straight to work finding us a range of holidays to select from - of course we chose the first one!
She helped me organise travel insurance without being pushy.
Thanks

11 de septiembre de 2025
Logotipo de Hays Travel - Whitley Bay

Respuesta de Hays Travel - Whitley Bay

Thank you very much for your lovely review, it was pleasure booking your holiday and to help you with your insurance.
I hope you have a lovely holiday!
Thank you again, Emily

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