Hays Travel - Wimborne Opiniones 

781
TrustScore: 5 sobre 5

4,9

2 Crown Mead, BH21 1ED Wimborne, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The member of staff who helped us was really knowledgeable. She remembered us and what we like aswell as our past bookings making it super easy to find and book the perfect holiday. Customer service... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly welcoming staff. Completely willing to spend time exploring all holiday options and advising on best competitive prices. We have used Hays travel, Wimborne three times now and always feel co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Victoria, admittedly we knew where and when we wanted to travel but she completed the whole process, hotel, flights and car parking in probably 10 minutes. Not sure why we would... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Superb service! I was recommended to go to you and ask for Vicky. I haven’t been on a plane for 30 years and this would be my first holiday on my own since my husband died. Vicky took me through the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Agencia de viajes
  2. Agencia de cruceros
  3. Agencia de viajes en crucero
  4. Proveedor de viajes culturales
  5. Servicio de cambio de divisas
  6. Agregador de viajes

Escrito por la empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

781 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(781)

117.250 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Holiday sorted perfectly

Megan (in Hayes…Wimborne) is lovely. She knows exactly what’s she’s doing and we like to deal with her if we can. We used her earlier this year and she was brilliant then too.

4 de junio de 2026
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Valorada con 5 estrellas sobre 5

Helpful advice. No guessing

My partner and I usually book online direct with mainstream providers or love holidays etc. we couldn’t decide on where we wanted to go but had a few ideas with regards sun, beach, price and length of time away, and/or Cruise. We popped into our local branch of Hayes were we were helped by Vicki, who was very knowledgeable about the locations we looked at. She came up with some great ideas to suit our budget and ideas. I like to think we got great deals and so we ended up booking a cruise for next year and a week in the Sun this year. Vicki was a pleasure to work with and has been very responsive to our requests for additions to our holidays. Would highly recommend Hayes based on our experience so far.

10 de junio de 2026
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Thank you for your kind comments

Valorada con 5 estrellas sobre 5

Vicky was brilliant

Vicky was brilliant, extremely knowledgeable, helpful and capable. She booked our cruise explaining ( & showing us) the type of cabin. She also booked the restaurants on board contacting P&O as they had an IT failure. That afternoon she booked the restaurants when the IT was back up. She is truly a star member of staff.

9 de junio de 2026
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Thank you for your kind comments and it was a pleasure to sort for you

Valorada con 5 estrellas sobre 5

We wanted to book a flight and hotel

We wanted to book a flight and hotel in Tenerife and Martin put together a package to meet our requirements. A visit to Hays at Wimborne is always a pleasant and successful experience.

17 de mayo de 2026
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Valorada con 5 estrellas sobre 5

It was great to be speaking with Megan…

It was great to be speaking with Megan again. I really like the continuity of staff at Hays Wimborne. She found exactly what we wanted and bookings were made easily.

20 de mayo de 2026
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Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly. Martin was great to sort out another holiday when our Madeira trip was abandoned by Jet 2 in April due to weather. Sorted out the next day! Megan was recently just as helpful to rebook our Madeira trip for August.
Very informative and will look forward to booking holidays with them again in the future.

10 de mayo de 2026
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Valorada con 5 estrellas sobre 5

Exceptionally busy

Martin and his team at Wimborne branch are always very welcoming and friendly. I am not sure how they manage when they are not fully staffed? The day we visited they were down to two staff members and exceptionally busy. Whilst we were with Martin four separate people came in, waited for a while and then walked out as there wasn’t anyone available to assist them. Also, the phone kept ringing and couldn’t be answered as both team members were busy with clients. Luckily for us we were being assisted.

6 de mayo de 2026
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Valorada con 5 estrellas sobre 5

Always great personal service

Always great personal service. They are efficient and able to offer advice about the holiday you are considering.

3 de mayo de 2026
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We appreciate you taking the time to share your experience. We're so glad you find our service personal, efficient, and helpful when planning your holiday.

Kind Regards
Hays Travel Wimborne

Valorada con 5 estrellas sobre 5

Martin remembered us from previous…

Martin remembered us from previous years bookings. Very welcoming.
Very helpful with choosing the right room at the right cost. We had already been to this Hotel previously which Martin recommended. Hence a second visit.
Also booking car parking at Bournemouth Airport.
Very helpful with first aid as I had just fallen in the street. Thank you Martin.
As usual a very enjoyable experience

9 de mayo de 2026
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We appreciate you taking the time to share your kind words. We are happy to hear that your experience was enjoyable, and that our assistance was helpful, especially regarding first aid. It's great to know that you felt welcomed and well-cared for.

Kind Regards
Hays Travel Wimborne

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, quick and easy 🙂

1 de mayo de 2026
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We appreciate you sharing your experience, and we're so glad we could provide such helpful, quick, and easy assistance!

Kind Regards
Hays Travel Wimborne

Valorada con 5 estrellas sobre 5

Our usual lady Vicki was on holiday

Our usual lady Vicki was on holiday, so Megan dealt with us yesterday. We found her to be very helpful with our requirements and came away very happy with our holiday for June.

5 de mayo de 2026
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Respuesta de Hays Travel - Wimborne

We're happy to hear Megan was very helpful and met your needs while booking your holiday. Thank you for sharing your positive experience with us; we appreciate it.

Kind Regards
Hays Travel Wimborne

Valorada con 5 estrellas sobre 5

As always Vicki was very efficient in…

As always Vicki was very efficient in sorting out the arrangements which required quite a few dates and bookings.

3 de mayo de 2026
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We appreciate you taking the time to leave us such a great review. We're so happy to hear that the arrangements were handled efficiently to your liking.

Kind Regards
Hays Travel Wimborne

Valorada con 5 estrellas sobre 5

As always Victoria in your Wimborne…

As always Victoria in your Wimborne office was very helpful and friendly.
She booked us on the cruise we wanted and in our choice of cabin
All the staff at Wimborne Martyn and Megan are always very friendly

29 de abril de 2026
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We appreciate you taking the time to leave us such a great review! We're so happy to hear that you found your experience helpful and friendly. We look forward to helping you again.

Kind Regards
Hays Travel Wimborne

Valorada con 5 estrellas sobre 5

Vicky

Vicky is very helpful and deals with requests very promptly and professionally

28 de abril de 2026
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Thank you for your kind comments

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