H D S Plumbing & Heating Ltd Opiniones 

136
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From contacting the company to carrying out the repair all went very well. Having fitted our boiler initially a few years ago we decided to contact the company again the quote was very favourable.... Ver más

Valorada con 5 estrellas sobre 5

Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes... Ver más

Valorada con 5 estrellas sobre 5

We chose HDS from several quotes for a change from a regular boiler to a combi boiler system and are glad we did. Queries and amendments to the original quote were answered quickly, minor adjustmen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Appointment was booked promptly & Lewis who came out was very helpful, clearly explaining the issue on my boiler & the timeframes for repair given this was over Christmas. Repair executed efficiently... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Contratista de calefacción
  4. Fontanero
  5. Ingeniero de gas
  6. Reformas de baño
  7. Servicio de instalación de gas

Escrito por la empresa

A Family Run Business with 10+ year experience. HDS Plumbing & Heating is a family run business operating within a 15-mile radius of Milton Keynes. We are fully insured, and all our engineers are Gas Safe registered. HDS is determined to overcome the stereotypical view of plumbers by turning up on time, following up with fully costed quotes which explain clearly what is included, (and more importantly what’s not). Because we are local, we understand the importance of completing ALL jobs to the highest standards and delivering on our promises. Visit our website for a free instant quote - www.hdsheating.co.uk or call 01908 579100. .Our recommendation will reflect the latest technology to lower your energy usage. .Local friendly family run company, providing a first class service! .We take pride in completing every job on time to the highest standards.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

136 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(136)

26 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

From contacting the company to Boiler repair.carrying…

From contacting the company to carrying out the repair all went very well. Having fitted our boiler initially a few years ago we decided to contact the company again the quote was very favourable.
Polite on the phone when making enquires & good contact through email with quotes etc. Also Lewis the engineer was also proficient, friendly & helpful.

3 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Helpful and polite engineer

Helpful and polite engineer did the service.

10 de agosto de 2026
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Thank you for taking time out to review our service. Much appreciated! I will pass on your feedback to Tavon.

Valorada con 5 estrellas sobre 5

Hi very good the man came looked at…

Hi very good the man came looked at what I wanted gave me the price .kepted me informed of when they would turn up.two fitters came as agreed got on did a very good job fitting it asking if position were all good .fitted it clean up all very professional and happy with itall

23 de julio de 2026
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Thank you for choosing HDS to carry out your aircon installation and your lovely review.

Valorada con 5 estrellas sobre 5

Efficient booking service and clear…

Efficient booking service and clear explanation of system.
Professionally fitted by courteous fitters.
Very happy with my air conditioning system
Thank you

23 de julio de 2026
Opinión espontánea
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Thanks for the review - glad you will be all sorted for the rest of the Summer heat!

Valorada con 5 estrellas sobre 5

Harry and his boys did a fantastic job…

Harry and his boys did a fantastic job with the install. My house is now cool as a cucumber 🥶

15 de julio de 2026
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Thank you! We're delighted you're enjoying your new air conditioning. Harry and the team will be chuffed with your feedback. Stay cool! 😎❄️

Valorada con 5 estrellas sobre 5

Excellent performance

Arrived on time and got on with job despite it being very very hot. How things worked were explained as was what they were doing during installation

8 de julio de 2026
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Thanks for the brilliant review! Harry and the team will really appreciate your kind words. Enjoy your cool home! 🥶❄️

Valorada con 5 estrellas sobre 5

Efficient

Efficient, professional and reasonably priced.

3 de junio de 2026
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Thank you for your fantastic 5⭐ review! We're so pleased you were happy with our efficient, professional service and great value. We really appreciate your support.

Valorada con 5 estrellas sobre 5

Lewis lovely man explained and fixed…

Lewis lovely man explained and fixed the job that needed doing.

5 de mayo de 2026
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Apologies for the delayed reply.....we agree Lewis is a lovely man! Glad we were able to explain everything too.

Valorada con 5 estrellas sobre 5

Managed to come out quickly to quote…

Managed to come out quickly to quote for and replace my leaking boiler and a radiator that had seen better days. Great standard of work and let me know about a separate small issue that I was unaware of. New boiler is much quieter and everything was integrated with my existing nest thermostats.

13 de abril de 2026
Valorada con 5 estrellas sobre 5

I was delighted with every aspect of…

I was delighted with every aspect of this company. They are totally professional, offered the best advice and carried out the work to perfection leaving a very tidy home. I will recommend and look forward to using them again

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick, Professional Fix - Stress free!

Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes given before any work, and then just get on and get things sorted. leave the place spotless too! Have used them for over 10 years and great to see they have maintained the same standards throughout - Highly recommended!!

9 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

HDS was recommended to me by a friend…

HDS was recommended to me by a friend who has had excellent service in the past. Lewis was a really professional, efficient and helpful guy. This is the 2nd time I have used this company and would definitely recommend them to family & friends. Excellent service!

3 de febrero de 2026
Opinión espontánea
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Always good to hear that we our customers are recommending our services. I'm glad we have not disappointed :)

Valorada con 5 estrellas sobre 5

Highly recommended

Tevon has visited us a couple of times to complete a heating, boiler and gas check and repairs and we recommend very highly. He is a really nice professional guy and done everything to an excellent standard. Thank you very much

11 de febrero de 2026
Opinión espontánea
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

We appreciate the review Ben - always here to help!

Valorada con 2 estrellas sobre 5

Shower

From start to finish there was no communication, plumber turned up without letting me know, then I had to come home from work early , took several visits & then had you send two others out to complete the job as shower was not connected properly & workmanship was not great.
I do understand things happen but this was rather disappointing.

16 de octubre de 2025
Logotipo de H D S Plumbing & Heating Ltd

Respuesta de H D S Plumbing & Heating Ltd

Thank you for taking the time to leave a review. We are genuinely disappointed to receive a 2-star rating, particularly as we have worked with you previously and value the long-standing relationship.
We appreciate your feedback regarding communication and the number of visits required, and we understand how frustrating this would have been—especially where it resulted in you needing to return home from work. For that, we are sorry.
To provide some context, when we first attended in September we addressed the most urgent issue identified at that visit and subsequently provided a quotation for the follow-on works, as a new power shower was required. During the installation visit for the new shower, an unforeseen issue was identified—a leaking elbow connection within the wall. This pipework was part of the existing system and had not been installed by us. Unfortunately, issues like this can only become apparent once fixtures are removed, particularly when working with older or existing pipework.
A further visit was therefore required to repair the pipework and reinstate the tiling. While we always aim to complete jobs in a single visit, there are occasions where additional time or parts are needed to ensure the work is carried out safely and correctly. In such cases, we arrange follow-up visits as promptly as possible.
Regarding engineer attendance, our standard offering is AM or PM appointments, but we do our best to accommodate customers’ work and personal commitments. When a more restrictive time window is required, engineer scheduling constraints mean it is not always possible for the same engineer, which is our preferred approach, to attend every visit. We appreciate that this may have added to the inconvenience and apologise for this.
We are pleased that the works were ultimately completed, but we recognise that the overall experience did not meet your expectations. Your feedback has been noted and will be used to help us improve communication and service delivery going forward.
Thank you again for your comments.

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