Health First Opiniones 

58
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jonathan was great and very helpful in treating my ongoing foot issue that I've had for 6 years. The initial assessment was very thorough and surgery professionally performed with a follow up arranged... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A random visit to treat a corn turned into a life saving encounter. During the thorough examination of my feet by Johnathan he discovered some unusual pigmentation that he has concerned about, thi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My foot pain has finally gone after seeing Jonathan!! I’ve seen other health professionals for my heel pain with no success, but Jonathan has really made a difference. He took the time to listen,... Ver más

Valorada con 5 estrellas sobre 5

After suffering for months with foot pain, I went to see Jonathan at Health First. I'm so glad I did as he diagnosed plantar fasciitis and clearly explained what was going on with my foot, and devised... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Podólogo
  2. Clínica
  3. Proveedor de equipamiento médico
  4. Tienda de artículos médicos
  5. Tienda de calzado ortopédico
  6. Clínica especializada

Información proporcionada por diversas fuentes externas

We offer a range of comprehensive foot and gait related services. Specialist Podiatrists will ensure you receive the best possible care & advice. We supply medical footwear and also stock the widest range of professional-quality foot care products at our clinic. See our website for more information - www.healthfirstsoutham.co.uk


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(58)

2 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Go elsewhere and save your money!

**edit** response to your response…. you have the wrong patient. You must be referring to another patient that is not satisfied? I didn’t have an evening appointment, it was in the morning and I did not receive champagne & chocolates or have an expensive test! The tone of your response is exactly as I expected though… perfectly arrogant.
Well done you, you have managed to rip people off for 30 years. Lucky for you, there are plenty of wealthy folk around that do not query your made up charges such as a facilities fee (contribution to non staff costs)?? Extensive treatment when I was in there around 15 minutes and you only looked at my foot, treatment was booked in for another day and was a separate charge (£2k) Assessment fee multiplier?? All ridiculous made up fees in my opinion and also others opinion by the looks of your reviews.

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Jonathan may have lots of 5* reviews on here from his begging email he sent out to his address book today but I have to say, your begging email actually prompted me to speak out about my awful experience instead. You mentioned in your begging email that you were reported. I too almost reported you but decided karma would deal with you and here we are!

I was also given a ridiculous invoice with charges that seemed to be completely made up. £280 for an appointment that took less than 15minutes. How is that fair pricing?! You wanted a further £2k for treatment. I went elsewhere and had excellent service & treatment for a quarter of the price.

You are an arrogant man. Your responses to reviews show what kind of person you are.

If you can’t run your business without ripping people off in your own community, you should not run at all.

No doubt you will have an angry, arrogant reply to this because you only agree with positive reviews.

30 de septiembre de 2024
Opinión espontánea
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Respuesta de Health First

***edited with apologies as we thought this was from a different patient which can occur when people hide behind pseudonymns***
We would be happy to address your points of dissastisfaction if we knew who you were. In the meantime we will just thank you for sharing your feedback and we are sorry that we did not meet your expectations. We welcome all reviews as they help improve our service.

Valorada con 5 estrellas sobre 5

A hidden treasure

I am astonished to read some of the comments here. I had a consultation with this podiatrist in Sept 2024. ALL costs were explained to me ahead of the appointment. It is not cheap, but good care and excellent service rarely is. It is important to remember that you are not going to see a chiropodist, this is a podiatry consultation which is always more expensive. I went to see them with issues which were really troubling me. Their treatment was so thorough that I have not needed to return. The health checks they perform prior to the treatment helped me to pick up on the fact that I had an abnormal heart rhythm. I looked upon this little office as a hidden treasure and felt indebted to the colleague who recommended them.

4 de septiembre de 2024
Opinión espontánea
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Respuesta de Health First

Thank you for taking the time to share your honest story of your experience at our clinic. It goes a long way to balancing out the dishonest ones we receive in negative reviews. Happy New Year to you.

Valorada con 5 estrellas sobre 5

Great service

I used this practise a few years ago to sort out my plantar fasciitis, I was given some exercises and insoles which resolved the issue. I recently attended for a different problem and had excellent diagnosis and treatment. Would definitely recommend.

6 de diciembre de 2024
Opinión espontánea
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Respuesta de Health First

We really appreciate your review & recommendation. Thank you.

Valorada con 5 estrellas sobre 5

Jonathan was amazing…

Jonathan was amazing with my very nervous daughter who came in with 2 very sore ingrown toenails. He was able to operate right there and then. He talked to my daughter through the whole process and kept her calm. Yes the treatment was expensive but I was given a fully written quote and there was no pushy sales techniques, he even said I could go away and think about it. I was unable to afford the full fee upfront and they were very accommodating in supporting me with split payments. I was very grateful, whole team are lovely.

4 de septiembre de 2024
Opinión espontánea
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Respuesta de Health First

Thank you for confirming that our approach is professional, helpful, and successful. We really appreciate it.

Valorada con 5 estrellas sobre 5

Incredible all round.

Visited in July 2024 for an assessment in order to determine the best course of action - I was well informed of the risks, benefits and actions that could be taken in order to solve the issue (after the GP had tried and failed multiple times previously).

After seeing Jonathon, and several weeks of aftercare, I’m pain free for the first time in years! I cannot recommend more for their professionalism, care, price and knowledge.

It was my first experience with private health care and I was told the cost and what would be done, the bill arrived in the amount expected and would 100% use this practice again.

31 de julio de 2024
Opinión espontánea
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Respuesta de Health First

We thrive on helping patients to be free from pain so it is music to our ears to read your kind review. Thank you.

Valorada con 5 estrellas sobre 5

Quality private foot care is expensive

I came to Health First Podiatry to get a second opinion after several months of NHS physio treatment.
Jonathon gave me a very thorough examination. He agreed with the basics of the NHS exercises and suggested laser treatment could also be of benefit to me. I decided not to go ahead with the laser treatment.
I knew in advance what my private consultation with Health First would cost. It was a significant sum which I was prepared to pay to reassure myself that my ongoing NHS treatment was appropriate.

11 de abril de 2024
Opinión espontánea
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Respuesta de Health First

Thank you for taking the time to write such a helpful review. We really appreciate it.

Valorada con 5 estrellas sobre 5

I have been a patient with Health First…

I have been a patient with Health First for some years now and have always received first class professional care and treatment from experts in their field. I would have no hesitation in recommending Health First for all things involving foot care and treatment.

4 de diciembre de 2024
Opinión espontánea
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Respuesta de Health First

Thank you for your kind review and for recommending us.

Valorada con 5 estrellas sobre 5

Life Saver

A random visit to treat a corn turned into a life saving encounter.
During the thorough examination of my feet by Johnathan he discovered some unusual pigmentation that he has concerned about, this turned out to be the early stages of skin cancer.
Six months later following 2 operations this has now been removed.
Johnathan's diligence and expertise probably saved my life.
Get your feet checked at least once a year. You cannot put a price on your life!

21 de mayo de 2024
Opinión espontánea
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Respuesta de Health First

We really do appreciate you sharing your story. It is one we hear all too often of how we save lives, but not everyone is willing to share such info with the public. We hope your post-op recovery is going well.

Valorada con 5 estrellas sobre 5

Excelent friendly and personal service

Excelent friendly and personal service.Could not cut my toe nails without Jonathan.Would reccomend with confidence.
Tim Higton

10 de diciembre de 2024
Opinión espontánea
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Respuesta de Health First

The pair of nail nippers helps too :-) Thanks for sharing.

Valorada con 5 estrellas sobre 5

I had a very positive outcome after…

I had a very positive outcome after suffering for more than 8 months I can at last go for walks and continue with everyday duties. At all times my treatment outcomes were discussed. Even if at times it may not be as positive as I would have liked at the time because Rome wasn’t built in a day and it takes time and commitment from both parties for a positive outcome and mine was positive

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Health First

Thank you for taking the time to leave a 5-star review

Valorada con 5 estrellas sobre 5

All fixed after another firm failed to sort

I took my mum to see these people a couple of months ago after she had been having problems . Her existing podiatrist had failed to make any progress. Three sessions with Jonathan and she is fixed. What a result, thanks

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Health First

We are always pleased to hear of successful outcomes, but even more pleased that our patients are out of pain and able to keep active. Thank you.

Valorada con 5 estrellas sobre 5

Expert information and treatment

I first went to Jonathan with chronic foot pain that inhibited my walking, having been told by another foot care practitioner that there was nothing that could be done. Turns out they were wrong! Jonathan gave a diagnosis that made sense and provided the means to manage the issue, making all the difference. Over the years since then, Jonathan has provided excellent foot care in terms of maintaining healthy feet and nails and dealing with problems as they arise, including carrying out a few minor surgical procedures. He always gives an explanation for the treatment he advises, discussing potential options. And I know a lot more about feet now than I did before!

11 de octubre de 2024
Opinión espontánea
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Respuesta de Health First

We really appreciate you taking the time to leave us a 5-star review. Its our pleasure to help keep your feet in great condition.

Valorada con 5 estrellas sobre 5

Outstanding service

I have been using Health First for custom orthotics for 20 years. Jonathan and his team have provided a first class service and have made a huge difference to my mobility, preventing knee and ankle joint damage and allowing we to keep active, enjoying walking and hiking. I saw several other practices before finding Health First and consider the level of service to be excellent. The level of service and results have been so good that I am still using Health First since moving to Cornwall.

6 de enero de 2025
Opinión espontánea
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Respuesta de Health First

We are grateful for having fantastic patients such as yourself. Its our pleasure to be of service.

Valorada con 5 estrellas sobre 5

Excellent service

First appointment was very thorough and covered a wide range of potential issues. I have diabetes so looking after my feet is very important to me. My issue was addressed and I was given advice on how to better mange it. Will be visiting again to keep my feet healthily.

22 de mayo de 2024
Opinión espontánea
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Respuesta de Health First

As you rightly say, feet are important. What would we do without them eh? Thank you for sharing your 5-star feedback.

Valorada con 5 estrellas sobre 5

Excellent service from both Jonathon…

Excellent service from both Jonathon and Mike as well as from the friendly receptionists Kate and Diane. Highly recommended.

2 de enero de 2025
Opinión espontánea
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Respuesta de Health First

Thank you for making the whole team feel valued with this lovely review.

Valorada con 5 estrellas sobre 5

Jonathan is the best

Jonathan has been looking after my feet for a number of years now He is very attentive and skilled in his dealings with me and my feet. A most excellent service.

28 de noviembre de 2024
Opinión espontánea
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Respuesta de Health First

Thank you for your kind words.

Valorada con 5 estrellas sobre 5

Best podiatrist around

Love this place and I won't take my feet any where else. They were so helpful, understanding and reassuring and the solution that they provided for me works 100%. My feet feel awesome and my back is better too.

5 de noviembre de 2024
Opinión espontánea
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Respuesta de Health First

It always good to hear that we make such a difference to our patients. Thank you so much for sharing.

Valorada con 5 estrellas sobre 5

Happy Customer…

I have been going to see Jonathan Small since April 2024, initially I was struggling walking, with pain in both soles, as a Type 2 diabetic care of my feet is very important. My nurse has often commented on dry skin and how I should moisturize my feet regularly. On my first visit to Jonathan he carried out the most in-depth examination of my feet, including x rays and before and after photos, he diagnosed the dry skin as a fungal infection similar to the toe nail damage I had and he removed corns from both soles. Immediately I started to walk better and over the months the treatment has continued, my nail is growing back , my fungal infection has cleared up and on my last visit to the diabetic nurse she was so impressed with the state of my feet. Don't get me wrong it is not a cheap fix service, but you pay for what you get, after struggling walking for a couple of years now I find the pain has gone completely and will continue to see Jonathan, in fact my next appointment is this week. You pay for what you get and individually you decide what works for you. I am writing this review as it is so easy to criticize a business on-line in this day and age and not enough people tell businesses when they are doing something well.

6 de enero de 2025
Opinión espontánea
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Respuesta de Health First

Thank you so much for sharing your feedback and your wisdom re. online reviews. We love helping patients become pain-free and keeping their feet in as good condition as possible.

Valorada con 5 estrellas sobre 5

I visited the clinic originally a few…

I visited the clinic originally a few years ago prior to Covid because I was in a lot of pain both from corns and joints, after seeing Jonathan and him diagnosing what was causing the problems I have been comfortable walking. I was given sound advice which I am very thankful for, and consider the cost involved well worth the money. I more recently see Mike for general foot care.

10 de octubre de 2024
Opinión espontánea
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Respuesta de Health First

We very much appreciate you taking the time to share your feedback and confirming that you are happy with the service you continue to received from us.

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