Hedge Nursery Ltd Opiniones 

579
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I called up with absolutely no knowledge of hedges or planting, and the lady that I spoke to was extremely helpful in guiding me through my options, with lots of helpful tips along the way. The order... Ver más

Valorada con 5 estrellas sobre 5

I rang up in the morning enquiring about 15 Portuguese Laurel, after travel,two hours later I had them in the back of my van and ready to take them to my lodge and plant them. The lady was really n... Ver más

Valorada con 5 estrellas sobre 5

Great customer service when ordering rootball hedges. Gave me a delivery day but allowed me to change it if needed. The hedges were perfect when they arrived.

Valorada con 5 estrellas sobre 5

My latest delivery were replacements for a hedging order of 2025 that had failed. Earlier this year I'd sent Hedge Nursery photographs of the effected plants and they could not have been more helpful... Ver más

Información sobre la empresa

  1. Vivero mayorista
  2. también en la categoría
  3. Granja de árboles
  4. Vivero
  5. Vivero de plantas

Escrito por la empresa

Hedge Nursery is a premier online retailer of hedging plants and trees, proudly serving gardeners, landscapers, and businesses across the UK for over 15 years. With millions of plants supplied to tens of thousands of satisfied customers, we've established ourselves as a trusted name in the horticultural industry. Our extensive range caters to all needs, from home gardeners beautifying their outdoor spaces to large-scale projects for farms, schools, golf clubs, and local councils. We specialize in bare root hedging, available from November to April, offering an environmentally friendly and cost-effective solution for both native deciduous and evergreen species. Our selection also includes root ball hedging, pot-grown plants, and instant hedging in troughs, ensuring year-round availability to suit every project timeline. At Hedge Nursery, we understand the importance of quality when it comes to living plants. That's why we're committed to delivering top-notch products, as evidenced by our impressive Trust Pilot rating based on independent reviews. This feedback reflects our dedication to customer satisfaction and the superior quality of our plants. We pride ourselves on our competitive pricing structure, offering discounts for bulk orders and special rates for high-value purchases. Our knowledgeable team is always ready to discuss your specific requirements and provide tailored solutions to ensure you get the best value for your investment. As an authorized plant passport issuer, we guarantee full traceability of all our products. We're also deeply committed to environmental sustainability, actively contributing to the UK's carbon-neutral goals through our plant sales and eco-friendly packaging practices. Whether you're a homeowner looking to enhance your garden's privacy, a landscaper seeking reliable plant suppliers, or a business undertaking a large-scale greening project, Hedge Nursery is your go-to source for quality hedging plants and trees. With our extensive experience, wide selection, and unwavering commitment to customer satisfaction, we're here to help you bring your green vision to life. Choose Hedge Nursery for unparalleled expertise, quality, and service in online plant retail.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

579 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(579)

184 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent hedging

Excellent hedging. Delivery cost was abit much though and what do you do with the pallet afterwards. the delivery firm doesnt return it to were it comes from

23 de febrero de 2026
Valorada con 5 estrellas sobre 5

Highly recommended

Excellent website and fantastic supplier if you're looking to plant a hedge. I purchased a mixed native hedge and two trees, and the delivery arrived quickly and as expected, which enabled me to plant it straight away.
The website has an absolute ton of great advice for novices like me, and they are clearly conscious of environment factors when providing information.
Great service, and a wonderful company. I wouldn't hesitate to buy from them again - thank you Paul and Jacqui 🌸

23 de febrero de 2026
Valorada con 5 estrellas sobre 5

Friendly and helpful when I phoned with…

Friendly and helpful when I phoned with a query. Bare root hedging plants delivered on the day I requested and all appeared in good condition. Link provided so I could track delivery and delivery information provided by parcel force. Very happy, thank you.

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Healthy plants

Bought native hedging plants which arrived quickly and well packaged, healthy looking with great root systems, gave them a drink soon as they arrived and have been planted, they should grow happily!
Also the guides they sent over email were helpful
Would use this business again!

23 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent bare root plants

Excellent company. Prompt arrival of plants with good communication regarding when they were coming. Good packaging. My bare root plants arrived with moist roots, ready to plant. All species looked very healthy on arrival. Highly recommend.

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered box hedging

Ordered box hedging. Very responsive company, emailed with updates. Delivery was 3 days after ordering. Very healthy plants, larger than expected. Would certainly recommend and order again.

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service and plant quality

We ordered a large number of mixed bareroot plants, hawthorn, blackthorn, dog rose, spindle, guelder rose, hazel, along with holly and pyracantha which were in pots and some chestnut trees. We are very impressed with the quality of the plants and the customer service was excellent, the staff were extremely helpful and knowledgeable. We asked for the delivery to be delayed due to work commitments and they were very accommodating and delivered when asked.

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, communications and plants. Staff knowledgable about
my choice of native hedges and helpful regarding delivery. Delivery from Royal Mail was great, driver offering to help carry up to our garden. Plants arrived promptly in secure strong boxes and healthy condition. Now planted. We would highly recommend Hedge Nursery Ltd. Many thanks

2 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spot on service

I ordered 60 Hornbeam hedglings of 80-100cm. The plants were arranged to be sent the next day, so very happy with how fast they processed my order.

Although there was a small problem with the delivery company not turning up when they were supposed to, the customer service in offering to resolve the problem was brilliant. Noting the problem they did not make excuses and offered to replace any plants that did not survive the transit owing to the delay of the delivery company.

I was happy to find that all plants seem to be alive and well so I did not have to take them up on their offer.

I can say that I was happy with all things that matter, and the product itself, the speed of processing the order and the customer service post order. I would happily recommend the company.

27 de enero de 2026
Valorada con 3 estrellas sobre 5

Poor delivery service with unhelpful driver.

Good ooking plants well packaged. Surley unhelpfull delivery driver lets the company down. Dumped the package completely blocking my vehicular access. I was home but he didnt knock door to ask where to leave delivery. When asked to move them he claimed his truck was broken. Liar. Surprised he has lasted in the job.

27 de enero de 2026
Logotipo de Hedge Nursery Ltd

Respuesta de Hedge Nursery Ltd

Thank you for taking the time to leave your review.

We’re very pleased to hear that you were happy with the quality of the plants and the way they were packaged — that’s something our nursery team work very hard to get right, so your comments on this are genuinely appreciated.

We’re sorry, however, to read about your delivery experience. As an online retailer shipping plants nationwide each day, we partner with Parcelforce to provide a fast, 24-hour delivery service across the UK. In the vast majority of cases, this works extremely well, but as you’ve highlighted, delivery ultimately depends on individual drivers, and on this occasion, the service you received fell short of the standards we expect for our customers.

Packages should never be left in a way that blocks access, particularly when someone is at home to advise on a safe place to leave them. We completely understand your frustration.

We will pass your feedback directly to Parcelforce for review by the local depot responsible for the delivery. Feedback like this is important in helping prevent similar issues in future.

Thank you again for your order and for bringing this to our attention.

Kind regards,
Hedge Nursery Customer Care Team

Valorada con 4 estrellas sobre 5

The costs were excellent

The costs were excellent, the delivery swift, and the plants appeared robust and vibrant. The ordering process was straightforward, offering ample useful advice. This is our second order as we're continuing to fill in spaces in our newly established hedge. The initial set has thrived splendidly and has been welcomed by both ourselves and the surrounding wildlife.

26 de enero de 2026
Opinión espontánea

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