University of Hertfordshire Opiniones 54

TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unreliable, sexist, completely unprofessional. Interest was only shown to the male students and the female students were not taken seriously and simply ignored. Our entire year was given a pr... Ver más

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Valorada con 5 estrellas sobre 5

Computer Science graduate, class of 98. Just had the best experience at Harts University. It was a fantastic 3 years of my life; the friends I made, the good times and parties, learned a lot too! Grea... Ver más

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Valorada con 1 estrellas sobre 5

My experience with their admissions team has been awful - re: postgrad programmes. This university also has either institutional imposter syndrome or delusions of grandeur.I am still trying to asce... Ver más

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Valorada con 5 estrellas sobre 5

"The MSc Data Science & Analytics at Herts is a game-changer! From mastering Python to working on real-world machine learning projects, the practical approach here really prepares you for the industry... Ver más

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Información sobre la empresa

  1. Universidad

Escrito por la empresa

Whether it’s through learning, teaching, or business and research partnerships, the University of Hertfordshire transforms bold ambition into impactful achievements. For more than 70 years, Herts has been an innovative educational force. From our start in training aerospace engineers for Britain’s aviation industry to our extensive offering today, our focus has always been on understanding what employers want, and today, our vision remains unchanged. We are a modern, dynamic, and enterprising university, and an anchor institution in the region, supporting its growth as a top destination for a range of industries and professions. Our vibrant community of nearly 35,000 students from over 110 countries, benefit from high-quality teaching delivered by experts engaged in cutting-edge research. We offer more than 700 career-focused degrees, strong industry connections, industry standard facilities and opportunities to study at more than 170 universities worldwide, to prepare our students to succeed in a competitive global market. We are a university that champions progress. We empower social mobility and cultivate the leaders, innovators, and entrepreneurs of tomorrow. Through partnerships with key employers, professional bodies, and government, we ensure our teaching and research responds to real-world challenges. We collaborate to drive great opportunities that lead to positive outcomes regionally, nationally, globally; from Herts to the world. Herts. Beats Faster.


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3,3

Medio

TrustScore: 3.5 sobre 5

54 opiniones

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Valorada con 1 estrellas sobre 5

My experience living in the University… Unsafe, Overpriced, and Poorly Managed

My experience living in the University of Hertfordshire halls has been extremely distressing, not just because of other residents, but because of systemic mismanagement and a complete failure of their Residence Life Department.

A significant and ongoing issue is unchecked multi-occupancy. One student routinely rents single rooms and then shares with non-students, sometimes several at a time. Kitchens are monopolised nightly by 6–7 people, often non-residents, making it impossible for others to cook or even access basic facilities. Once this was reported, management did nothing to stop it and instead penalised the person who reported it.

The physical facilities are entirely inadequate for the number of people effectively using them. Up to eight students share kitchens with only two hobs and a single tap, yet the University charges an extortionate level of rent. Good luck using the kitchen when it is hogged every night by large groups with no enforcement.

Safeguarding is another serious concern. Death threats and harassment were not taken seriously, and reports were dismissed rather than investigated. There is also a visible and ongoing issue with weed smoking and drug use across campus, alongside reports of harassment towards residents, none of which appear to be addressed meaningfully. The response from Residence Life has consistently been dismissive.

What is most disturbing is the culture around reporting. Students who raise concerns are treated as the problem, questioned about why they are “the only one complaining,” and made to feel intimidated rather than supported. The message is clear: stay quiet, keep paying rent, and cope.

For accommodation marketed as premium student housing, this level of neglect is unacceptable. Safety, fairness, and basic living standards should not be optional extras.

I strongly advise prospective students to think carefully before choosing halls and to document everything from day one. Once issues arise, meaningful support is challenging to obtain.

13 de febrero de 2026
Opinión espontánea
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Respuesta de University of Hertfordshire

Thank you for taking the time to share your experience. We’re very sorry to read how distressing this has been for you.

The issues you’ve raised, particularly around safety, safeguarding, unauthorised occupancy and access to shared facilities, are taken extremely seriously. Student wellbeing and safe accommodation are priorities for the University, and it’s concerning to hear that you feel unsupported.

While we can’t comment on individual cases in a public forum, we would strongly encourage you to contact the Accommodation Services and Residence Life team directly so this can be reviewed thoroughly. If you have already raised this and feel it hasn’t been resolved appropriately, you can also escalate through the University’s formal complaints procedure so the matter can be independently assessed: https://ask.herts.ac.uk/making-a-complaint

Unauthorised room sharing, safeguarding concerns, harassment, and substance misuse are not behaviours the University condones, and reports should always be investigated. We want students to feel safe reporting concerns without fear of repercussions.

Please do get in touch via accommodation@herts.ac.uk (or through the official complaints process) so this can be looked into properly. Your feedback is important, and we are committed to ensuring students feel safe and supported in their living environment.

Valorada con 1 estrellas sobre 5

Girls, are deemed less in VFX and at this university

Unreliable, sexist, completely unprofessional. Interest was only shown to the male students and the female students were not taken seriously and simply ignored.
Our entire year was given a printed out McDonalds application form from our main VFX lecturer, Mark W.
Telling us we wouldn’t achieve anything more than that. Good to know my 27k was well spent on hiring people who are completely disrespectful and have been out of the industry for years so they have no idea what is even going on.
Last year of the old halls, were riddled with stains, vomited covered carpets every Saturday night.

It’s a 20-25 min walk to train station, no high street or shops apart from the Galleria and Asda.
You're literally in the middle of nowhere.
If you’re looking to go into VFX, you’re better off saving your money. Not worth a penny.

Update 2026 - they have tried to block this review on Google so I’m just going to leave it here too.

13 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Hi there,

Thank you for taking the time to share your experience. We’re very sorry to hear about the concerns you’ve raised, particularly around feeling unsupported and treated unfairly during your studies. That is not the experience we want any student to have at University of Hertfordshire.

We take allegations of sexism and unprofessional conduct extremely seriously, and we’re disappointed to hear that you felt unheard or overlooked. Your feedback about teaching staff, course delivery, accommodation, and facilities is important, and we will ensure it is shared with the relevant teams for review.

We’d really like the opportunity to look into your specific situation in more detail. If you’re willing, please contact ask@herts.ac.uk so our team can follow this up directly with you.

Thank you again for raising this.

Valorada con 5 estrellas sobre 5

I had a very good experience studying…

I had a very good experience studying at the University of Hertfordshire. The lecturers were knowledgeable and supportive, and they encouraged students to ask questions and develop great thinking. The course content was well structured and helped me build both theoretical and practical knowledge.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Computer Science graduate 98

Computer Science graduate, class of 98. Just had the best experience at Harts University. It was a fantastic 3 years of my life; the friends I made, the good times and parties, learned a lot too! Great resources, awesome tuition. I can highly recommend for anyone looking at technology degree. Close enough to London to enjoy without the financial burden!

2 de julio de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Thank you for the lovely review! We’re so glad you had such a great experience at Herts and that your time on the Computer Science programme was both memorable and rewarding. Your recommendation means a lot to us!

Valorada con 5 estrellas sobre 5

"The MSc Data Science & Analytics at herts

"The MSc Data Science & Analytics at Herts is a game-changer! From mastering Python to working on real-world machine learning projects, the practical approach here really prepares you for the industry. Plus, having 24/7 access to the LRC is a huge lifesaver.

30 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

We're so glad you're enjoying your time at Herts and thank you for sharing your review, Varsha!

Valorada con 5 estrellas sobre 5

Resources like 24/7 LRC

Resources like 24/7 LRC, helpful teachers assistants, modern environment.

9 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Thanks for your review. We're glad you enjoyed your time at Herts!

Valorada con 5 estrellas sobre 5

The tutors are very helpful and make…

The tutors are very helpful and make time for a one-to-one when you need them. They are also very knowledgeable and enthusiastic about their subject. The additional help from the team, e.g. the essay writing specialists, is also extremely useful.

23 de enero de 2026
Opinión espontánea
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Respuesta de University of Hertfordshire

Thank you for your kind feedback! We’re glad you found the tutors supportive and the extra help from the team useful.

Valorada con 2 estrellas sobre 5

Picking up packages is suppose to be…

Picking up packages is suppose to be normal and easy. BUT I hate how the fact that the employee/s not all but some majority of the younger staff receptionist always somehow give of an annoyed attitude or some shi wrong with them like they hate their job or something 😭 🙏. Neither the less, they have to realize that it's their damn job to do it. Doesn't matter if it's a lot of work or if you're just burning out. YOU SIGNED UP FOR THIS. You do NOT have to stay here don't bring your emotions to a work space leave that shi at home. People have to stop trying to act like a baby and be babied. They signed up for a job to work. Whilst we basically pay for their bills as we literally pay for school fees and all that so that goes where? to the SCHOOL which goes to THE STAFFS/WORKERS.

3 de enero de 2026
Opinión espontánea
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Respuesta de University of Hertfordshire

Thank you for taking the time to leave your feedback. We know picking up packages should be quick and easy, and we’re sorry it didn’t feel that way during your visit. We appreciate you sharing this and will raise it with the team.

Valorada con 1 estrellas sobre 5

Those who have never learned to read…

Those who have never learned to read people must learn to understand without words.thats why i put just scale

26 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

We're sorry to see you ranked us one star. We'd love to have more feedback to improve. Please email ask@herts.ac.uk with additional details so we can look into this further.

Valorada con 4 estrellas sobre 5

High quality accomodation and lots in surrounding area

Accomodation is a high quality on College Lane and is well maintained. School of Education has experienced tutors. Lots of opportunities with the SU and lots of societies to join. Paid roles like School Conmunity Organiser and volunteers. Be careful with messy flatmates as you will get fined. Shuttle bus is ok when not peak times. Transport links and surrounding area, only 10 minutes walk for shopping, restaurants and cinema. Only negative is they closed the only pub on campus, so not many places to go on campus.

1 de julio de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Thanks so much for sharing your experience! It’s great to hear you enjoyed the high-quality accommodation, supportive tutors, and all the opportunities through Herts SU. We know how important good transport links and local amenities are too.

We appreciate your feedback about social spaces on campus - it’s really useful as we continue looking for ways to enhance student life and community spaces.

Valorada con 1 estrellas sobre 5

If you choose to use Herts sports…

If you choose to use Herts sports village facilities as a resident of Hatfield -
I used to use here for swimming , regularly , a few times a week , never again !!
July - took my grandchildren swimming , also using the cafe there beforehand , car park was packed , place was packed , despite me having a disabled blue badge on show , apparently I was 9 minutes 1 second after the 2 hours allowed , the first I knew of this was when in September I received a fine through the post for a charge of £150 …….
Between July - September I received no notification in the post , there was no photographic evidence with it , I still have not received any evidence of this with time stamps , I contacted a duty manager at sports village who tried to help me by emailing the uni parking team , parking team refused to help , I’ve all the emails as I was cc’d into them , actually the enforcement company say 9 minutes 1 second , the uni parking team giving a completely different time span , neither company wanting to give me photos with time stamps , despite me saying all of the above , I’ve also worked in previous jobs where I have had the authority within my role to use my discretion to cancel these parking tickets so I know the parking team at the uni could have done this , in fact any company who uses an outside car parking company are able to cancel your ticket if they value your custom …….
So a person registered disabled , with a blue badge showing , who had to park further away due to school holidays , treating grandchildren in the cafe before their swimming session , due to changing rooms after being very busy , due to not being able to walk far or fast as waiting for a knee replacement ,
Herts Sports Village / University of Hertfordshire your an absolute disgrace

24 de julio de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Hi Gaynor,

Thank you for getting in touch and for sharing your experience. We’re really sorry to hear about what’s happened. We completely understand how frustrating this must have been, especially given the circumstances you described.

The parking system at Hertfordshire Sports Village is managed separately, but we’ll pass your feedback on to the relevant team to review. We can’t guarantee the fine can be overturned, but we’ll make sure it’s looked into and that your experience is noted.

Thank you again for taking the time to share your concerns.

Valorada con 1 estrellas sobre 5

COUNCIL TAX EXEMPTION CERTIFICATES

COUNCIL TAX EXEMPTION CERTIFICATES

I have raised the fact with Ask Herts several times that the Council Tax Exemption Certificates system is not fit for purpose at University of Hertfordshire for students that live off campus. I have checked the website and nothing has changed and this needs to be changed straight away as I know that many students will be charged Council Tax and have trouble getting this refunded.

The current system only provides Council Tax Exemption Certificates for the current year of study. My son who is now in his third year at the University rented a house in Hatfield with 4 of his friends for the second year between September 2024 and August 2025. They were charged Council Tax for the first few weeks of September and again for the summer months. I had to advocate for them and it took me 7 months and 23 telephone calls, totalling approximately 12 hours on.the telephone to get the refunds for the first bill they had to pay and to get the second bill stopped and eventually cancelled. The Council told me they regularly don't receive correct additional certificates when they are requested from the University and several members of staff in The Council Tax Department told me a lot of students are incorrectly charged Council Tax and have trouble getting this money back. This clearly needs sorting out straight away.

24 de febrero de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Hi there. Thank you for getting in touch and for taking the time to share this feedback. We’re really sorry to hear about the difficulties your son and his friends experienced with the Council Tax Exemption Certificate process.

We’ve passed your message and the details you’ve shared on internally to the relevant team to be looked into. They’ll review the process to see where improvements can be made to help prevent similar issues in future.

Thank you again for raising this with us.

Valorada con 1 estrellas sobre 5

Admissions team are chaotic and dysfunctional

My experience with their admissions team has been awful - re: postgrad programmes.
This university also has either institutional imposter syndrome or delusions of grandeur.I am still trying to ascertain which of these titles is more apt.
They treat you as if they are doing you a favour by allowing you to apply. It's extraordinary.

29 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Thank you for your message. We’re sorry to hear you’ve had a frustrating experience with our Admissions team. It’s difficult for us to look into what happened based on your comments alone, but if you’re happy to share more specific feedback, please contact ask@herts.ac.uk so we can investigate and support you properly.

Valorada con 5 estrellas sobre 5

Best Uni experience I could have ever hoped for

In this place I made friends for life, stories too embarrassing to share and I met myself 10x over. It’s a cultural reset with people from around the world, and they have so many programs to actually send you around the world too! Their staff team and wellbeing services seen my through my harder parts. Their festivities and sports made every day enjoyable! The classrooms are renovated and the teachers are kind! Best 4 years of my life so far.. But hey the best is always yet to come :)

30 de junio de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Thank you for your review. It's lovely to here you had such a great time at Herts and took every opportunity you could. That's all we could ask for, that you make memories that will always be with you!

Valorada con 5 estrellas sobre 5

University of Hertfordshire is the…

University of Hertfordshire isn’t the school for Lazy people who just wants to breeze through school! You will gain access to the best of educators and experts in your field….

9 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Thanks for your review. We're glad you enjoyed your time at Herts!

Valorada con 2 estrellas sobre 5

Well organised Graduation but disappointing

It was well organised and clearly set out so everything was easy to find. However, the prices were EXTORTIONATE!! 4 digital photos cost over £100 and that’s not even considering the hour long queue we had to wait in before having photos taken. Because the queues were so long, it also meant that we could not go up to the forum to get our complimentary drink or relax upstairs. We headed to the forum at 17:30 as soon as photos were finished but got refused entry because the area was now closed (even though on the email we received it said the forum area was open until 18:00). It put a damper on what was supposed to be a celebratory day to commemorate the past 3 years of hard work and thousands of pounds spent on my education just to be stuck in a queue all day and turned away for our complimentary drink.
The ceremony itself was well done at the cathedral and it was also well-organised. But the whole lead up on campus did mean that the graduation day overall left me feeling underwhelmed and a bit bitter of a way to remember my time here

4 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Hi there.

Thank you for taking the time to share your feedback, and we’re really sorry to hear that parts of your graduation experience left you feeling disappointed. We’re glad you found the ceremony itself well organised, but we do understand your frustrations around the photography costs, long queues, and the issue with accessing the Forum for your complimentary drink.

Your feedback is really valuable, and we’ll be sharing it with the relevant teams so that we can review and improve the experience for future ceremonies. Graduation should be a memorable and celebratory day, and we’re sorry that this wasn’t the case for you.

Valorada con 5 estrellas sobre 5

My experience has been wonderful

My experience has been wonderful. I never thought I'd do a Masters, but the teaching team have been incredibly supportive

3 de septiembre de 2025
Opinión espontánea
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Respuesta de University of Hertfordshire

Thanks for sharing! We're glad you decided to do a Masters and that the teaching team have been supportive during this period. Good luck with whatever is next!

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