The manager was highly rude and unprofessionally. was out of line yelling at me on the phone initially, and in-person when i walked into the store. Due to a misunderstanding with a staff member that h... Ver más
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Consulta las opiniones de los clientes
the location is critically understaffed. I arrived an hour past my rental start time and the office was closed. A sign said was "out doing a drop off" and would be back in an hour. I was dropped off a... Ver más
It seems Hertz corporate has changed up car classes on their app. I made the mistake of booking a very tight 7 passenger suv. On a long holiday weekend and very few cars, the team was able to quickly... Ver más
Easy pickup and drop off. Vehicle was exactly what we needed.
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
823 Washington St S, 1501, Auburn, Massachusetts, Estados Unidos
- (508) 795-7942
Your Car Rental Deals, News & Offers
3,4
Medio
4 opiniones
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The manager was highly rude and…
The manager was highly rude and unprofessionally. was out of line yelling at me on the phone initially, and in-person when i walked into the store. Due to a misunderstanding with a staff member that had given me a false information.
28 de septiembre de 2026
POOR PERFORMANCE...but not a surprise.
the location is critically understaffed. I arrived an hour past my rental start time and the office was closed. A sign said was "out doing a drop off" and would be back in an hour. I was dropped off at the location and had no means to leave the lot. Thankfully my rental was left unlocked so I sat in the car until the agents returned....over an hour later. The car was dirty, had half a tank of gas and smelled like an ashtray. I've had the experience multiple times from this location so it's no surprise. I'd go else where but there is a convenience factor. However, that may change. Note...the service agent that helped me was professional and courteous. She's new...and hopefully will stay.
27 de septiembre de 2026
Thank you Auburn team
It seems Hertz corporate has changed up car classes on their app. I made the mistake of booking a very tight 7 passenger suv. On a long holiday weekend and very few cars, the team was able to quickly get me in a car that was going to work for me. As always this Hertz was able to exceed expectations.
9 de septiembre de 2026
Easy pickup and drop off
Easy pickup and drop off. Vehicle was exactly what we needed.
30 de junio de 2026
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