The vehicle I reserved was not available. A 12 passenger van is in demand and customers should not be allowed to extend a rental on that. The vehicle not being available really threw a wrench in my pl... Ver más
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Consulta las opiniones de los clientes
Let me first say the three star review does not reflect on the Customer Service I received. The Hertz employee I dealt with was both courteous and professional. However, the vehicle I received was 100... Ver más
They Made sure I had a car, but I’m a presidents circle member so I shouldn’t have had to pay for an upgrade but because they had so many reservations, I understood that they could’ve charged anyone.... Ver más
Great service
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
10500 Eight Mile W, 48220, Ferndale, Michigan, Estados Unidos
- (248) 584-3327
Your Car Rental Deals, News & Offers
4,0
Muy bueno
9 opiniones
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Dirty rental!
Let me first say the three star review does not reflect on the Customer Service I received. The Hertz employee I dealt with was both courteous and professional. However, the vehicle I received was 1000 miles past due for an oil change. The windows were so dirty. It looked like a pack of wild dogs were licking them before I picked it up. The rear of your mirror had a haze on it that I could not remove and could barely see out of. On top of that, there was a similar haze on the windshield right onthe driver side that I could not see to drive during the daytime yet alone at night. I think it would be prudent to do a better safety inspection to make sure these vehicles are clean and safe to drive.
13 de octubre de 2026
I was very satisfied with the rental I…
I was very satisfied with the rental I received. Check out was easy and convenient.
22 de septiembre de 2026
Reserved vehicle not available
The vehicle I reserved was not available. A 12 passenger van is in demand and customers should not be allowed to extend a rental on that. The vehicle not being available really threw a wrench in my plans and I had to leave people behind
1 de septiembre de 2026
Everyone was professional great ! and the…
Everyone was professional and the rental experience was great.
7 de julio de 2026
Great customer service
30 de junio de 2026
Everyone was so nice
Everyone was so nice; my only problem was that the car wasn't clean inside or out.
27 de junio de 2026
They Made sure I had a car
They Made sure I had a car, but I’m a presidents circle member so I shouldn’t have had to pay for an upgrade but because they had so many reservations, I understood that they could’ve charged anyone.
23 de junio de 2026
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