Brandon and Quiana and the rest of the staff are amazing. The fact that they appreciate my business enough to know my name is amazing. They place my needs and concerns as a top priority and in this da... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I requested a rental about a week prior to picking up. Also I requested a specific vehicle type. On the scheduled day I arrived to pickup the rental. As promised the vehicle I requested was waiting fo... Ver más
I have had the worst luck with Hertz, Budget, Avis, basically any rental car agency in New Orleans,LA. This most recent experience, was terrible. I prepaid for a four day rental and when I arrived to... Ver más
Customer service was top notch, as always. Thanks, Brandon and Qiana!!
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
1950 Manhattan Blvd, 70058, Harvey, Louisiana, Estados Unidos
- (504) 227-0332
Your Car Rental Deals, News & Offers
4,0
Muy bueno
9 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I have had the worst luck with Hertz
I have had the worst luck with Hertz, Budget, Avis, basically any rental car agency in New Orleans,LA. This most recent experience, was terrible. I prepaid for a four day rental and when I arrived to pick it up, I was informed that no car was available. The agent on duty informed me that someone tried to call me and I asked when. They told me they called and left a message on Saturday and this was Monday. At the time they called, I was currently on an airplane from Atlanta. Less than a 30 second message informing me that I would not have the rental vehicle that I had already paid for. I am still waiting on a reimbursement as well.
12 de octubre de 2026
Brandon and Quiana and the rest of the…
Brandon and Quiana and the rest of the staff are amazing. The fact that they appreciate my business enough to know my name is amazing. They place my needs and concerns as a top priority and in this day and age of business that is exceptional
14 de octubre de 2026
Customer service was top notch
Customer service was top notch, as always. Thanks, Brandon and Qiana!!
7 de octubre de 2026
Reserved a vehicle and prepaid
Reserved a vehicle and prepaid. Arrived at Hertz. They didn’t have the vehicle. They said then give me another an extra $10 a day. Had no choice as I needed the rental. Not cool, Hertz. Not cool at all.
6 de octubre de 2026
Need more rental agents assisting
I disliked how often I’ve gone to this sight and the single female employee is attempting to service everyone, alone. She’s even been seen having to work her desk and clean/check cars before releasing them. After long periods alone make employees show up to finally manage the next of several waiting customers.
I called the service line for simple assistance and was referred to the very busy rental office. Glad I wasn’t in any trouble.
22 de septiembre de 2026
I requested a rental about a week prior…
I requested a rental about a week prior to picking up. Also I requested a specific vehicle type. On the scheduled day I arrived to pickup the rental. As promised the vehicle I requested was waiting for me. The staff was extremely courteous. My experience was excellent.
23 de septiembre de 2026
Great customer service The staff is…
Great customer service The staff is always on point. Seriously value me as a customer.
9 de septiembre de 2026
Rent at this location every time
Rent at this location every time. Great service
30 de agosto de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.