The only complaint is that I wasn't shown how to operate the car.

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Consulta las opiniones de los clientes
It was easy in and out.
We ended up with an SUV rather than a sedan (which is what we reserved), all they had on the lot were SUVs. I have a gold+ membership through my company. The reservation site says that with a gold+ me... Ver más
It was easy and quick and convenient truck. Irina was very nice and clean. Everything about the whole experience was awesome. Would definitely recommend a family and friends.
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
1969 N Main St, 84041, Layton, Utah, Estados Unidos
- (801) 992-4472
Your Car Rental Deals, News & Offers
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My rental experience was horrible
My rental experience was horrible. I first showed up and the car that I had requested was not available, I needed a large SUV to fit all of our people, and they gave me a midsize SUV. When I approached this subject with the agent at the counter, he was very rude about it and told me that I either take this or nothing at all. When I got to the car, it was filthy. The whole outside was covered in bugs, the windshield was caked with bugs to the point I could barely see out of it, and the washers would not work. I got into the car and it too was filthy, covered in so much dust inside that I still couldn’t see through the windshield. I will never rent from Hertz again
Fear based sales for additional add ons
If you live high pressure fear based sales tactics you will love renting here. It check all the boxes.
I had an issue with my rental at this…
I had an issue with my rental at this location and was told the manager would follow up. I never heard back from him. Multiple attempts to get a response were ignored. When a customer takes the time to raise a problem, the least a manager can do is reply. This location needs to improve basic follow-through and communication.
It was easy in and out.
The only complaint is that I wasn't…
The only complaint is that I wasn't shown how to operate the car.
No free spouse driver with a gold+ account
We ended up with an SUV rather than a sedan (which is what we reserved), all they had on the lot were SUVs. I have a gold+ membership through my company. The reservation site says that with a gold+ membership my wife can be an additional driver for free. However, the agent made me pay an additional $75 to have my wife added. Something about the way the account was set up. Give me a break.
It was easy and quick and convenient…
It was easy and quick and convenient truck. Irina was very nice and clean. Everything about the whole experience was awesome. Would definitely recommend a family and friends.
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