This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me le... Ver más

Localización
Cambiar localización2893 Richmond Rd Ste 130, 40509 Lexington, Kentucky, US
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from ot... Ver más
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves rais... Ver más
Nice car, good pricing, overall good experience, keep up the good work, thanks
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
2893 Richmond Rd Ste 130, 40509, Lexington, Kentucky, Estados Unidos
- (859) 243-0335
Your Car Rental Deals, News & Offers
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nice car
Nice car, good pricing, overall good experience, keep up the good work, thanks
Courteous and Attentive
This location is always courteous and attentive to clients even when they are beyond busy.
This rental experience was quite…
This rental experience was quite subpar. The staff member that helped us was robotic in her responses and was no better than an automated machine when I had questions.They made a huge deal about me leaving my vehicle on the property while I had one of your rentals. In fact initially told me to park at a different business up the road. The car itself wasn’t clean when we received it. They just sprayed it with water. I found trash from a previous renter in the glovebox. I’ll probably refrain from renting from this location again
Trinity and Brean are great customer…
Trinity and Brean are great customer service representatives for Hertz.
Hertz is the Best!
I have had rental vehicles from other car rental companies but I must say Hertz is the best! My rental was clean, they pay attention to detail! That is important to me. I have had rental cars from other companies and my rental would be dirty, cupholders with dried sticky stuff and this has happened more than once.
Hertz employees are very helpful and pleasant, making it a great experience and I felt like they appreciated my business. I will only be using Hertz for my car rental needs from now on.
Clean well maintained vehicle
Clean well maintained vehicle. Easy pickup and drop off. Will use again.
The Family we have spent months…
The Family we have spent months building has come full circle! I will never unless out of state go to another Hertz shop unless it's the Richmond Rd Lexington, KY location! This location deserves raises and extra perks given to its employees as they are constantly going above and beyond for our family and customers!
It was a very easy process to do
It was a very easy process to do. The staff was very friendly and helpful
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







