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Hertz - (LIHUE 02609-10) Opiniones 

61
•
TrustScore: 4.5 sobre 5

4,3

3250 Hoolimalima Pl, 96766 Lihue, Hawaii, US

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a flight cancellation and then a delay getting out of HNL. Hertz allowed me to get a rental, even though we were 4 hours late. BTW - No one answers the phone at the Lihue location and the w... Ver más

Valorada con 5 estrellas sobre 5

We were caught in Hurricane Lowell, stranded at our resort, and unable to return our rental by then due date. Customer service was easy to work with in order to extend our rental due to the natural d... Ver más

Valorada con 4 estrellas sobre 5

I arrived late due to flight delays and due to construction and poor signage, getting to the Hertz counter was challenging- at least for me. After that, I had a five star experience

Valorada con 4 estrellas sobre 5

We have a very happy experience over the years with Kauai HERTZ. Typically we pick up our vehicle in a VIP line ready to go and everything is perfect. This year we had to wait out in the humidity fo... Ver más


Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Escrito por la empresa

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Información de contacto

  • 3250 Hoolimalima Pl, 96766, Lihue, Hawaii, Estados Unidos

  • (808) 245-3356

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4,3

Excelente

TrustScore: 4.5 sobre 5

61 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(61)

22.893 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Experience

Car was ready for me the moment I reached HERTZ. Car was very clean and with full gas. Returning the car was very easy as well. Shuttle service and customer service was excellent

16 de octubre de 2026
Valorada con 5 estrellas sobre 5

We had a flight cancellation and then a…

We had a flight cancellation and then a delay getting out of HNL. Hertz allowed me to get a rental, even though we were 4 hours late.

BTW - No one answers the phone at the Lihue location and the website doesn't allow notifications of itinerary changes.

16 de octubre de 2026
Valorada con 5 estrellas sobre 5

Easy from start to finish

Easy from start to finish.
Normally just look for my name and go to my car, but I needed to add my son as a driver, and the agent was efficient and super friendly.

14 de octubre de 2026
Valorada con 5 estrellas sobre 5

Jackie's Review

My name was displayed and I had a variety of cars and SUVs available to choose from. Easy process.

3 de octubre de 2026
Valorada con 4 estrellas sobre 5

Great customer service

Great customer service, but next time before rushing a car out to a customer, please check if it was vacuumed first before giving it. Found a pile of crackers in the trunk.

14 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Car was ready when I arrived

Car was ready when I arrived. The shuttle driver helped with our bags which has not always been the case. Sometimes the driver stays in the drivers seat.
Due to a hurricane I had to return the car 2 weeks early. I contacted customer service by phone and he refunded that part of the prepaid amunt.

3 de septiembre de 2026
Valorada con 5 estrellas sobre 5

We were caught in Hurricane Lowell

We were caught in Hurricane Lowell, stranded at our resort, and unable to return our rental by then due date. Customer service was easy to work with in order to extend our rental due to the natural disaster. Upon return of the rental, everyone in the Hertz store was amazing and understanding. We will use Hertz again and again.

10 de septiembre de 2026

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