JT/CREW at Lithia Springs continues to rep in excellence each time I'm renting. I've been in a vehicle for 62 days on this recent reservation. Wanted to go on but they stood on policy to not extend be... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The customer service was expectional from the moment I picked up my rental and when I returned it. However, I can never get a cleaned vehicle when I rent. I always have to go home and clean the inside... Ver más
The Staff Is Always Helpful friendly And Supportive Of People Needs
Wait time was concerning. Incorporate a better process for the windows after spraying water on the vehicle. No issue with the staff.
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
500 Thornton Rd, 30122, Lithia Springs, Georgia, Estados Unidos
- (770) 819-0050
Your Car Rental Deals, News & Offers
3,7
Medio
13 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The Staff Is Always Helpful friendly…
The Staff Is Always Helpful friendly And Supportive Of People Needs
16 de octubre de 2026
Wait time was concerning
Wait time was concerning. Incorporate a better process for the windows after spraying water on the vehicle. No issue with the staff.
3 de octubre de 2026
JT/CREW at Lithia Springs continues to…
JT/CREW at Lithia Springs continues to rep in excellence each time I'm renting. I've been in a vehicle for 62 days on this recent reservation. Wanted to go on but they stood on policy to not extend beyond that time. Very apologetic but they stood on businesd.
1 de octubre de 2026
Selection was not what I’d hoped for
I was disappointed that the car was not a Nissan Rogue as expected; didn’t feel the Ford Escape was similar. However the customer service representative was pleasant and we did not encounter any problems.
24 de septiembre de 2026
You did not have the car I reserved but…
You did not have the car I reserved but the staff was professional and understanding I left satisfied with what I got.
16 de septiembre de 2026
The customer service was expectional…
The customer service was expectional from the moment I picked up my rental and when I returned it. However, I can never get a cleaned vehicle when I rent. I always have to go home and clean the inside of the car and sometimes outside.
10 de septiembre de 2026
It’s always great to!
9 de septiembre de 2026
JT did a great job
JT did a great job , we need more people in the industry who cares about the job the way he does .
28 de agosto de 2026
Overall the service was good
Overall the service was good. I am disappointed I could not redeem my available points to cover the rental.
3 de julio de 2026
No cars available
Prepaid and reserved a vehicle two months in advance and was called on the pick up date and told they didn't have any vehicles available. Then they made jump through hoops to even request a refund. Finally, I was told it would take 5 to 10 business days to refund me. Absolutely horrible service, never use them.
4 de junio de 2026
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.