Small location is close to me. But getting car with 1/8 tank of gas is not good. I had over 1/4 tank when I returned and there’s no refund. I understand there’s no gas at this facility but employees s... Ver más

Localización
Cambiar localización10603 Venice Blvd., 90034 Los Angeles, California, US
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
This is the third time I've had issues renting. The problem isn't this location, it's Hertz. Previously I'd booked 'Managers Special' to then be told there isn't a car available, it's not gua... Ver más
I had a great experience with your Hertz agent. They were efficient and very concise about their business. Thank you. I will come again
When we got there, they didn’t have any cars available. Nothing was clean so we had to wait an hour. Other than that our experience was good.
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
10603 Venice Blvd., 90034, Los Angeles, California, Estados Unidos
- (310) 774-0431
Your Car Rental Deals, News & Offers
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Small location is close to me
Small location is close to me. But getting car with 1/8 tank of gas is not good. I had over 1/4 tank when I returned and there’s no refund. I understand there’s no gas at this facility but employees should be able to fill up tanks before rental
I had a great experience with your best Experience …
I had a great experience with your Hertz agent. They were efficient and very concise about their business. Thank you. I will come again
When we got there
When we got there, they didn’t have any cars available. Nothing was clean so we had to wait an hour. Other than that our experience was good.
The booking system is broken.
This is the third time I've had issues renting. The problem isn't this location, it's Hertz.
Previously I'd booked 'Managers Special' to then be told there isn't a car available, it's not guaranteed, and it has to be electric which I don't have the facilities to charge.
I changed to selecting a specific car tier for my last booking, and then was told its not available and I'd have to pay twice as much for the car they had.
Why is Hertz letting customers book cars that are not available and then rolling back to 'the choice is not a guarantee' when you go to pick up?
It's ridiculous. There should be a heads up or an offer to change location rather than racking the price up. People depend on these bookings for life and business.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







