As a Hertz Gold member, I expected much better. Hertz overcharged me approximately $2,100 for a 4 day rental. Rather than simply reviewing the charges and correcting what appears to be a signif... Ver más
Localización
Cambiar localización72 Airport Rd, 02568-8102 Vineyard Haven, Massachusetts, US
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Consulta las opiniones de los clientes
Car was ready at pick up and drop off was simple. Great service at Martha’s Vineyard Airport office.
What made my experience great is I did not have any issues with my vehicle. Also, being located very close to the airport made it easy.
Easy easy check in. Accommodating. Finished in no time!
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
72 Airport Rd, 02568-8102, Vineyard Haven, Massachusetts, Estados Unidos
- (508) 693-2402
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4,0
Muy bueno
9 opiniones
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Car was ready at pick up and drop off…
Car was ready at pick up and drop off was simple. Great service at Martha’s Vineyard Airport office.
21 de septiembre de 2026
Customer service
9 de septiembre de 2026
Easy and simple
8 de septiembre de 2026
Great car at a good price
Car was great. Price was reasonable. Staff was courteous.
7 de septiembre de 2026
No issues with my rental
What made my experience great is I did not have any issues with my vehicle. Also, being located very close to the airport made it easy.
6 de septiembre de 2026
Massive Over Charge
As a Hertz Gold member, I expected much better.
Hertz overcharged me approximately $2,100 for a 4 day rental. Rather than simply reviewing the charges and correcting what appears to be a significant billing error, I have been made to jump through hoops trying to get my money back.
A $2,100 overcharge is not a minor mistake, and a loyal Gold member should not have to spend this much time and effort getting an obvious billing issue addressed.
This experience has completely changed my opinion of Hertz. After being a loyal customer, I will not rent from Hertz again and cannot recommend them based on how this situation has been handled.
30 de agosto de 2026
The car was not very clean when we…
The car was not very clean when we picked it up and the gas tank was not full
28 de agosto de 2026
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