The service was friendly and professional, reservations online was easy and pick up was exactly what I reserved. Thank you for a great experience. 🤗
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The wait was way too long because they only have one employee doing everything. ( waiting 30-40 for a rental car is insane). An you guys don't give a military discount. Aside from that , everythin... Ver más
The rental went very well ... until I received a blll for tolls AFTER using my own EZ Pass toll tag and paying all my tolls already with my tag. The EZ Pass tag in the rental was safely tucked away in... Ver más
Frankie is great at her job at Hertz in Montclair! How she can handle the counter by herself and this takes a great deal of patience and knowledge! She does not bend under pressure! This place is m... Ver más
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
40 Claremont Ave, 7042, Montclair, New Jersey, Estados Unidos
- (973) 744-7409
Your Car Rental Deals, News & Offers
4,2
Muy bueno
16 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The service was friendly and…
The service was friendly and professional, reservations online was easy and pick up was exactly what I reserved. Thank you for a great experience. 🤗
13 de octubre de 2026
Miss Frankie is great and always takes…
Miss Frankie is great and always takes care of me when I rent.
6 de octubre de 2026
The customer service was amazing!
The customer service was amazing and accommodating.
27 de septiembre de 2026
Always has a pleasant attitude and…
Always has a pleasant attitude and customer service is great 👍!
15 de septiembre de 2026
The wait was way too long because they…
The wait was way too long because they only have one employee doing everything. ( waiting 30-40 for a rental car is insane). An you guys don't give a military discount.
Aside from that , everything was ok.
9 de septiembre de 2026
Frankie is always so helpful and kind.
4 de septiembre de 2026
Great service at the Montclair location…
Frankie made the entire process simple and seamless.
27 de agosto de 2026
Frankie is great at her job at Hertz in…
Frankie is great at her job at Hertz in Montclair! How she can handle the counter by herself and this takes a great deal of patience and knowledge! She does not bend under pressure! This place is my go to when I visit my family and need a reliable vehicle! Thank you Frankie
25 de junio de 2026
The rental went very well ... Until an unjustified toll bill came through
The rental went very well ... until I received a blll for tolls AFTER using my own EZ Pass toll tag and paying all my tolls already with my tag. The EZ Pass tag in the rental was safely tucked away in its own sealed box. This should NOT have happened. Now I have to go through the hassle of appealing this to Hertz in order to get them to reimburse the $230.93 they just debited to my credit card. How does this happen? I even called Hertz ahead of time to make sure it was okay to use my own EZ Pass tag. It was fine and the rental agency also told me I could use my own tag. So WHY does this happen?? Even after contacting Hertz and presenting my own EZPass statement, per their request, for the time I drove the rental they still refuse to reimburse my credit card even though the toll statement they sent to me does not correlate at all with my travel itinerary. Very frustrating.
17 de junio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.