The little gay fellow behind the counter was lovely and efficient, although he did have a bit of tude in the beginning

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Consulta las opiniones de los clientes
The car I rented was not available at the location when I got there. Customer service didnt seem to think this was a problem, and offered the only car available. I had to pay more to rent the car, a... Ver más
Good car, clean and reliable. Average Service, helpful but not pleasant. Location is awful, no parking, on the corner of a very busy street!!
I will most likely use Napa Hertz again in the future. Employees were friendly and helpful.
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
686 Soscol Ave, 94559-3401, Napa, California, Estados Unidos
- (707) 265-7575
Your Car Rental Deals, News & Offers
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The little gay fellow behind the…
The little gay fellow behind the counter was lovely and efficient, although he did have a bit of tude in the beginning
Easy process
Forced to use minivan
I scheduled my rental months in advance but when I showed up for my compact sedan they had only a minivan for me. Not fun for seven days of winding roads, city, and high gas costs. Plus I had to pay an extra $80 for parking because it was "oversized".
I will most likely use Napa Hertz again…
I will most likely use Napa Hertz again in the future. Employees were friendly and helpful.
easy pick up and drop off
Very accommodating
Very accommodating, and helpful with my rental. I totally recommend.
The car I rented was not available at…
The car I rented was not available at the location when I got there. Customer service didnt seem to think this was a problem, and offered the only car available. I had to pay more to rent the car, and am now awaiting reimbursement.
Good car
Good car, clean and reliable. Average Service, helpful but not pleasant. Location is awful, no parking, on the corner of a very busy street!!
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