Vehicle reserved was not available at time of pick up. Rep Noah was not helpful and lacked accountability with given situation. My husband had to take it upon himself to reach out and locate a vehicle... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Since i had paid ahead, the paperwork was complete and ready to go. The young man checked the car and advised that it had a 'smoke" smell so traded cars immediately. Good job overall!
They guy who taken care of me was such a nice person he didn’t lag much he said he is a regional manager done things so fast didn’t ask any unnecessary questions thank you sir
Great Customer Service. My car was ready when I arrived no hassles.
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
4262 I-35, 78132, New Braunfels, Texas, Estados Unidos
- (830) 625-9884
Your Car Rental Deals, News & Offers
3,6
Medio
7 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My pick up time was pushed back by 1…
My pick up time was pushed back by 1 hour. People working desk seemed annoyed to help me.
22 de septiembre de 2026
Customer Service was great!
22 de septiembre de 2026
Vehicle reserved was not available at…
Vehicle reserved was not available at time of pick up. Rep Noah was not helpful and lacked accountability with given situation. My husband had to take it upon himself to reach out and locate a vehicle at another location.
15 de septiembre de 2026
Had an incident coming home when I…
Had an incident coming home when I finally got to the a return spot. I was trying to talk to the guy about what happened. And he just lost it very rude. I'll never rent from you guys again.
18 de septiembre de 2026
Easy to get my car and easy to return!
Since i had paid ahead, the paperwork was complete and ready to go. The young man checked the car and advised that it had a 'smoke" smell so traded cars immediately. Good job overall!
10 de septiembre de 2026
Great Customer Service
Great Customer Service.
My car was ready when I arrived no hassles.
12 de septiembre de 2026
They guy who taken care of me was such…
They guy who taken care of me was such a nice person he didn’t lag much he said he is a regional manager done things so fast didn’t ask any unnecessary questions thank you sir
27 de junio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.