Vona @HERTZ Great Neck NY.....had our car ready when we arrived & helped us connect our playlist since we were having difficulty......she could not have been more helpful
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Given a car almost on empty, overcharged for gas, no lenience with 4 year president circle member using points, charged $350 for one day rental
Great Customer Service!
What can I say? Did I enjoy waiting three hours for a car at the beginning of my vacation? Not really. Maybe try to balance supply and demand a little more? I get it, Manhattan is busy. And $33 a day... Ver más
Información sobre la empresa
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
403 Lafayette St, 10003, New York, New York, Estados Unidos
- (646) 602-6736
Your Car Rental Deals, News & Offers
3,2
Medio
6 opiniones
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Great Customer Service!
8 de julio de 2026
HERTZ GREAT NECK NY EXPERIENCE…
Vona @HERTZ Great Neck NY.....had our car ready when we arrived & helped us connect our playlist since we were having difficulty......she could not have been more helpful
29 de junio de 2026
Disappointing
Given a car almost on empty, overcharged for gas, no lenience with 4 year president circle member using points, charged $350 for one day rental
2 de julio de 2026
tricked into paying unrequested insurance
terrible service
tricked me into signing for an insurance I did not request. complained twice. no answer. couldn't get through to anyone at hertz
30 de junio de 2026
What can I say
What can I say? Did I enjoy waiting three hours for a car at the beginning of my vacation? Not really. Maybe try to balance supply and demand a little more? I get it, Manhattan is busy. And $33 a day to use ezpass, really? Thanks but no thanks. I did get a higher class car after waiting, since they were literally handing out cars after they came in for all of us waiting, waiting, waiting.
27 de junio de 2026
No reply to my complaint of no gas
No reply to my complaint of no gas, no selection for presidents circle
28 de junio de 2026
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