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Hertz - Oak Park - West Madison Street Opiniones 

17
•
TrustScore: 4 sobre 5

3,9

629 W Madison St, 60302 Oak Park, Illinois, US

•

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Extra day and hours added to receipt. Car was returned on 10/15/2026 around 10 AM, but receipt mentioned that it was returned on 10/16/2026 in the evening. I had to contact customer service at 1800 65... Ver más

Valorada con 4 estrellas sobre 5

In general, everything about my recent rental went well. The rental car I received was excellent. However, there was a delay in getting a rental car at the local Hertz rental office in Oak Park, Il.... Ver más

Valorada con 5 estrellas sobre 5

Great customer service at this location and very accommodating. Was in and out very fast and when returning the car, the return process was so quick, I was in and out in less than 5 minutes. The loca... Ver más

Valorada con 5 estrellas sobre 5

Marcus, Jalisa, Erin, and Janusz always goes above and beyond with the customer service they provide. They make me feel welcomed and appreciated. I couldn’t be more grateful for their hard work and de... Ver más


Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Escrito por la empresa

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Información de contacto

  • 629 W Madison St, 60302, Oak Park, Illinois, Estados Unidos

  • (708) 386-9319

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3,9

Muy bueno

TrustScore: 4 sobre 5

17 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(17)

22.893 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Extra day and hours added to receipt

Extra day and hours added to receipt. Car was returned on 10/15/2026 around 10 AM, but receipt mentioned that it was returned on 10/16/2026 in the evening. I had to contact customer service at 1800 654 4174 and take 1 hour out of my day to get the correct receipt.

17 de octubre de 2026
Valorada con 5 estrellas sobre 5

Great customer service at this location…

Great customer service at this location and very accommodating. Was in and out very fast and when returning the car, the return process was so quick, I was in and out in less than 5 minutes. The location to where I am at is so convenient as well.

7 de octubre de 2026
Valorada con 4 estrellas sobre 5

Rental from Local Hertz Rental Office

In general, everything about my recent rental went well. The rental car I received was excellent. However, there was a delay in getting a rental car at the local Hertz rental office in Oak Park, Il. They ran out of cars and had to retrieve additional cars from one of the airports. Not a bad delay, but a delay nonetheless. I should point out that I believe I received a higher class car than I signed up for (probably because of the car shortage). The return at O'hare Airport was very easy.

30 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Phenomenal

Marcus, Jalisa, Erin, and Janusz always goes above and beyond with the customer service they provide. They make me feel welcomed and appreciated. I couldn’t be more grateful for their hard work and dedication.

15 de septiembre de 2026
Valorada con 2 estrellas sobre 5

Late Return Fee Charge Error - Check your invoice!

The car rental pick up and drop off went smoothly. However, I was charged a $12.00 Late Return Fee in error. I returned the care well before the return time of 12pm. I've called Hertz. I've called the local Hertz agency where I rented. No one answers the phone. I sent email through Customer Service on website. Have had no response in over 2 weeks.

1 de julio de 2026

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