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Información sobre la empresa
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
1763 E Joppa Rd, 21234, Parkville, Maryland, Estados Unidos
- (410) 661-0037
Your Car Rental Deals, News & Offers
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Not a happy customer
I was charged an extra 106 for an extra 8 hours for no reason. First and last time I will ever use Hertz
IF YOU NEED HELP, NO ONE IS THERE
My car broke down in a different state and I needed to rent a car to get home. That part went OK but there was some uncertainty with the length of time repairs were going to take so I tried for almost three hours to talk with someone about turning it into a different location rather than continue to pay for a rental I didn't need (I was back home with other cars). It was extremely difficult to connect with a real person and the recording kept telling me to go on line but you cannot change your drop off location on line. I know there is usually a fee for changing drop off locations but I wanted to know how much before I dropped it off. Eventually I reached to agent at the location where I rented the car and was told I had to drop it off before they could tell me how much it would cost to change drop off locations?????????????????? He was very polite but could not tell me how much it would be. The problem was not the Hertz rental location in Parkville, MD but the HERTZ company in total that could not be reached when I needed them!!!!!!
La experiencia Trustpilot
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