There were two problems. Most concerning was that the blind spot indicator of side mirrors did not indicate presence of a vehicle at night it's nice to have that safety feature. Also the cleaning did... Ver más

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great customer service from agent downtown Salt Lake City Our vehicle was perfect for our trip But should have had washer fluid and check engine / oil light indicator was on
Pros: car rental place was very close to our hotel. (downtown Salt Lake City) The person who was helping us was helpful. The car itself was very clean and comfortable. Drop off was very smooth at SLC... Ver más
I had a car booked but was given a different car. We had to wait for awhile to get to the counter and then it took another 30 minutes. Then she sent me down to the parking garage where I waited again... Ver más
Información sobre la empresa
- Agencia de alquiler de automóviles
- también en la categoría
- Tienda de accesorios para automóviles
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
750 S Main St, 84101, Salt Lake City, Utah, Estados Unidos
- (801) 596-2670
Your Car Rental Deals, News & Offers
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very professional and friendly.
Great service
Great service. Fast and easy to pickup and drop off. Staff very understanding and cooperative.
I had a car booked but
I had a car booked but was given a different car. We had to wait for awhile to get to the counter and then it took another 30 minutes. Then she sent me down to the parking garage where I waited again. It took me about an hour and a half to pick up my car that should have taken me about 15 minutes because it was booked in June.
Smooth operators
Prompt and smooth pick-up. Easy key dropbox drop-off. Very simple to extend our rental online each week as we searched for a car to buy.
Great customer service from agent…
Great customer service from agent downtown Salt Lake City
Our vehicle was perfect for our trip
But should have had washer fluid and check engine / oil light indicator was on
Pros and Cons
Pros: car rental place was very close to our hotel. (downtown Salt Lake City) The person who was helping us was helpful. The car itself was very clean and comfortable. Drop off was very smooth at SLC airport.
Cons: the car that we originally ranted was not available when I went there. Instead of Sedan we were offer Minivan. Since I did not want Minivan I had to pay extra 40 dollars to upgrade to SUV.
Hertz was great to work with
Hertz was great to work with. They were quick to get us a car. They made the process easy.
Josh has always made renting at Hertz a…
Josh has always made renting at Hertz a very seamless process. He is very helpful and always keeps his customers happy!
There were two problems
There were two problems. Most concerning was that the blind spot indicator of side mirrors did not indicate presence of a vehicle at night it's nice to have that safety feature. Also the cleaning did not include the storage compartments that opened up.
Easy pickup and drop-off
Easy pickup and drop-off. Friendly staff, easy to work with
They changed me 36.27 dollars for less …
They charged me 36.27 dollars for less than a quarter of a tank of gas, they also had me waiting for about an hour, just to return the rental, then changed me an extra hour for the time they had me waiting for.
Great price, service and car
Good service and car at an economical cost. Quick, twist-free car return.
Customer service of the local rep who…
Customer service of the local rep who helped me
Falsely claimed I caused pre existing damages.
I rented a truck from them and it was damaged upon pickup. I indicated the damages to the person who was helping us and they said "oh yea we know about those, dont worry about it"
I decided to tape a video of all the damages while in their parking lot anyway just in case and I'm glad I did because about 10 days later they sent an email with all those previous damages claiming I had done them.
Everyone was helpful and ready for me.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







