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Hertz - San Francisco - Beach Street Opiniones 

29
•
TrustScore: 4.5 sobre 5

4,3

500 Beach St Suite 121, 94133 San Francisco, California, US

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Die Abholung lief super einfach und unkompliziert, keine Wartezeit, nettes Personal.....wir hatten über den ADAC im Vorfeld gebucht und mussten nur noch Pass, Führerschein und Kreditkarte vorlegen....... Ver más

Valorada con 4 estrellas sobre 5

Rental was great at Mason Street . Returned to a different location in the city (Beach Street) and there were no directions on what to do. Found a spot, not Hertz, they were all taken , left the car a... Ver más

Valorada con 4 estrellas sobre 5

The staff overall was great. The only thing that made the experience harder was the fact that elevators were not an operation and there was no signs indicating that they were not in operation. Since w... Ver más

Valorada con 2 estrellas sobre 5

We reserved a vehicle, had it paid for and yet they’d given it away because we were 45 minutes late (flight issues). Our only option was to get a luxury car and pay twice as much. Just doesn’t seem... Ver más


Información sobre la empresa

  1. Agencia de alquiler de automóviles
  2. también en la categoría
  3. Tienda de accesorios para automóviles

Escrito por la empresa

Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.


Información de contacto

  • 500 Beach St Suite 121, 94133, San Francisco, California, Estados Unidos

  • (415) 674-8330

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4,3

Excelente

TrustScore: 4.5 sobre 5

29 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(29)

22.893 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

We reserved a vehicle

We reserved a vehicle, had it paid for and yet they’d given it away because we were 45 minutes late (flight issues). Our only option was to get a luxury car and pay twice as much. Just doesn’t seem right.

16 de octubre de 2026
Valorada con 5 estrellas sobre 5

Die Abholung lief super einfach und…

Die Abholung lief super einfach und unkompliziert, keine Wartezeit, nettes Personal.....wir hatten über den ADAC im Vorfeld gebucht und mussten nur noch Pass, Führerschein und Kreditkarte vorlegen....dauerte genau 5min. Das Auto stand voll getankt gleich neben dem Geschäft in der Garage. Ganz neuer Nissan, super sauber....hat 3 Wochen Spaß gemacht mit dem Auto zu fahren...vielen Dank

15 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Confusing Return Process at Beach Street SF

Rental was great at Mason Street . Returned to a different location in the city (Beach Street) and there were no directions on what to do. Found a spot, not Hertz, they were all taken , left the car and then went down to the office but nothing is explained or spelled out. It all worked out fine but there should be signs or a person guiding you.

6 de octubre de 2026
Valorada con 4 estrellas sobre 5

The staff overall was great

The staff overall was great. The only thing that made the experience harder was the fact that elevators were not an operation and there was no signs indicating that they were not in operation. Since we had luggage as we were about to go to the airport this was important to know and for people who may need to use an elevator.

7 de octubre de 2026
Valorada con 5 estrellas sobre 5

They always help you with a smile

They always help you with a smile, they quickly find the car I need and the cars are latest models. But their counter people are great! Matt their manager and Lynette are always helpful and the rest of your staff .

22 de septiembre de 2026
Valorada con 3 estrellas sobre 5

Car was parked too close in parking lot…

Car was parked too close in parking lot to get into it. Three cheers to the VERY busy guy behind the counter who ran up and got it for me. Very kind. Two of four car tires were low so we had to refill them. Car itself was strange - weird back door handles, really hard to get in an out of when seat was adjusted for my 5'3" leg length.

15 de septiembre de 2026
Valorada con 3 estrellas sobre 5

Did not get the car I reserved

Did not get the car I reserved, wanted a vehicle that I was familiar with ( Nissan Rogue) smaller easier to park and better fuel economy, Instead I had to settle for a Jeep Grand Cherokee, person at desk said he had nothing else which I doubt. Classic bait and switch, whenever I rent from Hertz I don’t get the car I reserved.

16 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Quick at desk

Quick at desk. It did take me a few minutes to find car in garage as spaces were numbered on floor and Hertz had numbers above. Otherwise, I was staying at adjoining Courtyard Marriott and location could not have been better. I rarely rent a car but this experience will make it more likely in the future.

4 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Good experience

Check-in/out is quick and easy and the cars are always clean. Staff is friendly and professional.

15 de septiembre de 2026

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