Staff at SNA were really nice. The receptionists were nice and the person I dealt with when I returned the vehicle was exceptionally nice and helpful. She made sure I had a great experience with Hertz... Ver más
Localización
Cambiar localización18601 Airport W. North, 92707 Santa Ana, California, US
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Consulta las opiniones de los clientes
They continue to have issues with checking me in. They asked for my credit card every single time despite the fact that it’s established on the account and the last two times I’ve received a vehicle t... Ver más
Very helpful staff fixed my vehicle request at the Gold member reception desk. I ordered a Nissan Altima sedan on-line, but when I arrived, a SUV was issued to me. After staff fixed this by providing... Ver más
vehicle met all of our needs for a family of 7 with a stroller to fit our luggage and stroller. A little cramped for the adult sitting in the middle, but it worked. Wonderful to pick up at one locat... Ver más
Información sobre la empresa
Escrito por la empresa
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Información de contacto
18601 Airport W. North, 92707, Santa Ana, California, Estados Unidos
- (949) 224-6700
Your Car Rental Deals, News & Offers
4,0
Muy bueno
40 opiniones
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Great staff at SNA airport
Great staff at SNA airport. Great selection of cars.
6 de septiembre de 2026
Easy pickup and drop off
Easy pickup and drop off, great car.
Friendly, courteous staff.
6 de septiembre de 2026
The car had a bad body odor smell that…
The car had a bad body odor smell that stuck onto my clothes. I couldn’t get rid of it after trying to wipe down the car. I called my pickup location about 15 times and no one would pick up. I called multiple other locations in the area and they didn’t pick up either. I went back to try to swap out car and they said they were very busy so I would have to wait a very long time. I ultimately dropped off the car early since I couldn’t take it anymore. This made my trip very stressful and ruined some of my plans.
4 de septiembre de 2026
They continue to have issues with… reservations, confirmation, correct rental car
They continue to have issues with checking me in. They asked for my credit card every single time despite the fact that it’s established on the account and the last two times I’ve received a vehicle that wasn’t a match to my request. This was after I was confirmed to get the vehicle that I had requested.
5 de septiembre de 2026
The car was well selected and very…
The car was well selected and very comfortable.
2 de septiembre de 2026
Did not honor president circle benefits
Did not honor president circle benefits
2 de septiembre de 2026
Fantastic experience all around!
5 de septiembre de 2026
Prepaying for gas and fast easy pickup…
Prepaying for gas and fast easy pickup and drop off.
4 de septiembre de 2026
Easy pick up and drop off
Easy pick up and drop off, fair price for good vehicle
1 de septiembre de 2026
Staff at SNA were really nice
Staff at SNA were really nice. The receptionists were nice and the person I dealt with when I returned the vehicle was exceptionally nice and helpful. She made sure I had a great experience with Hertz and showed me the way back to the terminal with clear guidance/instruction.
27 de agosto de 2026
Easy to get car and deal with the…
Easy to get car and deal with the people. Great experience
28 de agosto de 2026
good service
31 de agosto de 2026
Needed more inventory to
Needed more inventory to
Choose from for Gold Members/Presidential Circle at this location.. Very limited .. Overall service was good .. and apologized for not being able to accommodate.
30 de agosto de 2026
Very helpful staff, great vehicle
Very helpful staff fixed my vehicle request at the Gold member reception desk. I ordered a Nissan Altima sedan on-line, but when I arrived, a SUV was issued to me. After staff fixed this by providing what I wanted, the Nissan Altima was brand new! It was a pleasure to drive. Kept it for a week.
18 de agosto de 2026
vehicle met all of our needs for a…
vehicle met all of our needs for a family of 7 with a stroller to fit our luggage and stroller. A little cramped for the adult sitting in the middle, but it worked. Wonderful to pick up at one location and be able to drop off at another.
26 de agosto de 2026
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