Timely delivery with a no fuss ordering process. But the best part is the food, ready in minutes just like any ordinary ready meal. That’s where the similarity ends, top ingredients that lead to a tas... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Lovely home made food full of seasoning and flavour, also super filling and sometimes enough for 2 portions for myself even though meant for 1 person. I like the value for money, and the amount of cho... Ver más
I was dubious about ordering ‘ready meals’ online but these sounded so nice I thought I’d give them a try. Wow, I wasn’t disappointed!! Absolutely delicious!! Tasty, fragrant and fresh dishes. 100% I’... Ver más
Food tastes decent, good for a spare time. Better elsewhere. Most of the veggie food has just Butternut squash, which didn't taste great defrosted. Also they gave me a chicken dish, despite all my oth... Ver más
La empresa ha respondido
Información sobre la empresa
- Comida a domicilio
- también en la categoría
- Productos de alimentos
Escrito por la empresa
Delicious Frozen Gourmet Meals Delivered Straight to Your Door
Información de contacto
Reino Unido
- Hey@heyfresto.co.uk
- www.heyfresto.co.uk
4,1
Muy bueno
144 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Tasty Food!!
The Food and quantity is 100% Will order from this company again.
26 de noviembre de 2025
I havent received my order.
13 de noviembre de 2025
Delicious
Timely delivery with a no fuss ordering process. But the best part is the food, ready in minutes just like any ordinary ready meal. That’s where the similarity ends, top ingredients that lead to a taste explosion in the mouth. I’ve tried other chef cooked subscriptions but Hey Fresco are the best. They are better tasting and far more nutritious than anything I could cook myself. I have no problem recommending them to other vegan/vegetarians.
11 de noviembre de 2025
Your food is so varied and tasty
Your food is so varied and tasty. It’s like going out to a restaurant every night.please note my name is Barbara Tocher
27 de octubre de 2025
Great service and beyond
7 de octubre de 2025
Everything was excellent apart from the…
Everything was excellent apart from the long wait for delivery - 6 days . and I received no e mails to confirm my order I must say this is unusual , Delivery is usually much quicker and a confirmation of order email is usually received
Quality of food excellent.
19 de agosto de 2025
Only because on line it said Wednesday…
Only because on line it said Wednesday delivery I stopped in but not delivered till the Friday
17 de agosto de 2025
Food tastes decent
Food tastes decent, good for a spare time. Better elsewhere. Most of the veggie food has just Butternut squash, which didn't taste great defrosted. Also they gave me a chicken dish, despite all my other boxes being veggie.
29 de junio de 2025
Respuesta de Hey Fresto!
Hey!
Thanks so much for your review and taking the time to leave feedback-we really appreciate it. We're glad you found the food suitable for easy meals, though we are sorry to hear that it didn't meet your expectations. We are always working to diversify our vegetarian and vegan meal range, and make sure that a high quality is met, even after freezing and re-generating products, and so this will be passed onto the development team to improve our recipes.
Most importantly, we're sincerely sorry about the mix-up with the chicken dish. That absolutely should not have happened, especially since you were receiving vegetarian meals. We would love the chance to look into this further and rectify this situation - please reach out to hey@heyfresto.co.uk so we can look into this further for you.
Thank you again for your honest review,
The Hey Fresto! Team.
I think the meals are completely…
I think the meals are completely lovely, good choices, quality & taste xx great value also
28 de junio de 2025
Respuesta de Hey Fresto!
Hey!
Thank you so much for the fantastic review! We are thrilled to hear that you are enjoying our meals and we cannot wait to keep serving up more dishes for you to enjoy.
Thank you again for your support,
The Hey Fresto! Team.
Afraid the food although it was good…
Afraid the food although it was good wasn't to my taste
2 de junio de 2025
Good delivery and the meals are nice
Ordered from here a few times now, I’ve found the meals to be nice and of decent quality. The delivery driver was friendly. Would be good to see some new meals in the range.
21 de marzo de 2025
Had my first order delivered
Had my first order delivered. I ordered the meals for 2 people. However, these are definitely not meals for 2. The quantity is more like 1.5. Which is fine when you add rice but the pasta meal you can't add additional pasta as the sauce was insufficient and the cottage pie you can't add additional mash. It sort of makes the idea of ready meals redundant when you have to add/cook extra. So unfortunately won't be ordering again.
10 de marzo de 2025
Opinión espontánea
Respuesta de Hey Fresto!
Hi Helen,
Thank you for trying Hey Fresto! and for sharing your honest feedback. We’re sorry to hear that the portion sizes didn’t meet your expectations. Our meals are designed to provide a balanced serving for two, but we understand that preferences can vary.
We appreciate your insights on the pasta sauce and cottage pie, and we’ll pass this along to our team for review. If you're looking to bulk up portions, we do offer a range of side dishes that pair perfectly with our meals. Additionally, many of our customers enjoy customizing their meals by adding their own extras, such as extra veggies, rice, or protein, to suit their personal tastes and hunger levels.
We’d love the opportunity to make things right—please feel free to reach out to our customer service team at hey@heyfresto.co.uk if you'd like to chat further. We hope you’ll consider giving us another try!
Best,
The Hey Fresto! Team
Good range of tasty, easy to prepare meals
Good range of tasty, easy to prepare food and good customer service. Easy to navigate the website. The only thing stopping me giving 5* is that both orders I've made so far have been the only package on the van - meaning the driver had to drive from Birmingham area to North Yorkshire for one customer. Good service in one way, but it must really cut your profits and it makes me very uncomfortable about the eco-credentials. I want to keep ordering, but will have to think very carefully about it. Surely a courier service would be more efficient and cost-effective for you as well as being kinder to our planet.
9 de febrero de 2025
Respuesta de Hey Fresto!
Hi Jacky,
Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed our products.
We truly appreciate your concerns regarding sustainability in our delivery logistics. As a growing business, we’re committed to meeting customer expectations while maintaining the highest quality, which is why we handle deliveries ourselves. This ensures your order arrives in perfect condition. Additionally, our logistics team works hard to consolidate deliveries along the same route to reduce our carbon footprint.
While we understand that this process isn’t always as eco-friendly as we’d like, please know that we are constantly exploring new ways to improve and reduce our environmental impact. We’re committed to making strides toward more sustainable practices in the future.
Thank you for your understanding and support, and we hope that you place another order with us soon!
Best regards,
The Hey Fresto! Team
Low Calorie bundle is spicy
I ordered the Low Calorie Ready Meals Bundle hoping for variety but I didn't know that most of the meals are spicy and I can't eat spicy :( so I had to donate the food.
Delivery and logistics 10 out of 10 I must say.
30 de enero de 2025
Respuesta de Hey Fresto!
Hello,
We’re truly sorry to hear that our Low Calorie Bundle didn’t meet your expectations. We strive to offer a variety of meals that cater to different tastes, and your feedback is invaluable in helping us improve.
For more customisation, we also have a dedicated 'Low Calorie' section on our site under the 'Ready Meal' dropdown. This allows you to handpick meals that better suit your preferences. We encourage you to explore this option and see if any items catch your eye.
If you have any further questions or would like personalised recommendations, please don’t hesitate to reach out to us at: hey@heyfresto.co.uk We’d love to help you find the perfect products.
We hope to have the opportunity to serve you again soon!
Many Thanks,
The Fresto Team.
the service is fast
the service is fast , friendly and reliable . the food is just what I need .
21 de enero de 2025
Respuesta de Hey Fresto!
Thank you so much for your review! We look forward to providing more delicious meals to you in the future.
Thanks,
The Hey Fresto! Team
Great lifeline service
I order the vegetarian bundle for my daughter who isn’t able to shop and cook properly because of her health. It’s a great way for her to have good quality meals and the cost is fair. I have found ordering simple and delivery prompt with good information all along. I haven’t tried the meals myself, but I know my daughter really likes them. Great service all round.
12 de enero de 2025
Respuesta de Hey Fresto!
Thank you so much for choosing Hey Fresto! We are so glad to hear that our services can accommodate you & your daughter's needs, and we look forward to providing more delicious meals for her!
Many Thanks,
The Hey Fresto! Team
Exceptional quality
We’ve ordered a couple of times now and the quality of the meals is exceptional and a good variety to choose from too to keep dinners interesting. Would highly recommend!
30 de diciembre de 2024
Respuesta de Hey Fresto!
We are so glad to hear that you are enjoying our meals! Thank you for the lovely review.
The Hey Fresto! Team
Delicious Dish
The spinach and ricotta cannalloni was delicious, wonderfully balanced, just like home made. We all enjoyed it as a family dinner, even my 5y/o, and he’s a tricky customer!
5 de diciembre de 2024
Opinión espontánea
Respuesta de Hey Fresto!
Thank you so much for your lovely review, it is great to hear that we are able to cater to the whole family! We hope to receive another order from you soon.
Many Thanks,
The Hey Fresto! Team.
Reliable and prompt service.
Service was delivered on time as promised. I found the food very tasty. I found if you defrost the food before cooking the prescribed tme and temp is way too high.
1 de noviembre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.