They are some of the finest miniatures available and had always had great service up until the past several years. Unfortunately health issues have plagued them the past few years and being it's only... Ver más
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Consulta las opiniones de los clientes
fantastic small family run Hobby business... focussing on metal and resin fantasy and sci fi miniatures... i have ordered a few times without any negative issues... sometimes theres delays o... Ver más
Appalling service, zero communication. I ordered figures in October 2020, part of the order arrived in November. Since then several phone calls unanswered and dozens of emails ignored. Eventually... Ver más
La empresa ha respondido
Absolutely some of the very best 28mm scale miniatures I've ever seen. Fantastic choice and a lot of them have variants of the same miniature in different outfits and armour/weapons and also the sam... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de miniaturas
- también en la categoría
- Escultor
- Escultura
- Fabricante
- Fabricante de juguetes
Escrito por la empresa
We make highly detailed minis in resin and metal. In the 19 years we have been established we have had many ups and down and seen many changes in the industry. This kind of review site is one of the major ones. We don't always get it right but 99% of the time we do. If you have an issue that you do not feel is resolved then please contact me first and give me the opportunity to rectify what went wrong before posting a negative review. If I don't get it sorted then please feel free to post an honest review. Thankyou :)
Información de contacto
Bedwas Industrial Estate, CF83 8HW, Bedwas, Reino Unido
- sally@hfminis.co.uk
- www.hfminis.co.uk
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Hasslefree by name and nature!
My experiences with Hasslefree have always been positive. Communications have always been good; timely and informative, orders have been posted quickly and always well packed and delivered without damage or parts missing. The quality of the miniatures is excellent. I have been buying from Hasslefree as long as I can remember them being in business!

Respuesta de Hasslefree Minis
Great range
Some wonderful minis all through the page. Can't wait to place my next order for some lovely Damsels!

Respuesta de Hasslefree Minis
Fantastic sculpts, great service
Fantastic sculpts with a huge variety. I use HF minis for RPG characters, wargame proxies, and tank pilots. The metal casts are high quality and your order comes with free sweets!
On one order I received the wrong figure. After an quick email exchange, they posted the correct one and told me to keep the mistake. S

Respuesta de Hasslefree Minis
Great small company
Love the minis I've picked up from hasslefree. They're a small company and do get the occasional postage back log during busy periods but I've no hesitation in using them again.
The sheer range of figures is great and unlike most companies it's not just a million variations on a theme. I personally try to pick up the resin masters, that are a little more pricy but always top quality casts. Having said that, never had any issues with the metal figures either.
Ordered from them several times now and will continue to do so.

Respuesta de Hasslefree Minis
Terrific Company
Despite some criticism, I've always had a very positive experience with Hasslefree. Any delays are usually well publicised and owing to outside factors, and all in an effort to keep the product at a very reasonable price. Models from rival manufacturers are often significantly more expensive, yet the quality of Hasslefree, not just the sculpt itself but the production finish, is up there with the very best.

Respuesta de Hasslefree Minis
I've ordered from Hasslefree on more…
I've ordered from Hasslefree on more than one occasion and will continue to do so into the foreseeable future. Minis come packaged well and arrive in a timely fashion. The one time I had an issue it was more than made up for, and indeed turned my already decent experience into a great one. Cheers Hasselfree!

Respuesta de Hasslefree Minis
Great quality miniatures
Great quality miniatures. Shipping was satisfactory given world conditions. Have ordered from them a few times, great experience each time.

Respuesta de Hasslefree Minis
Fantastic figures
Fantastic figures, always prompt delivery, friendly online staff and free sweets with every order. What more could you want

Respuesta de Hasslefree Minis
A friendly and honest company that…
A friendly and honest company that produce some of the best figures in the business which are a joy to paint. I have purchased from them frequently over the years and the longest wait I have had is 2 weeks for delivery.

Respuesta de Hasslefree Minis
I have always had excellent service…
I have always had excellent service from these guys - despite the Acts of God difficulties they have faced.
I don’t expect orders to arrive the next day - but within a week or two is perfectly reasonable. They are not Amazon prime, but I bet they pay all their taxes!
It is sad to see only those that have had a problem commenting here, and certainly does not reflect my experience.
Give them a go, be patient, be nice. You won’t be disappointed.

Respuesta de Hasslefree Minis
Great wargaming via Hasslefree …
I have used Hasslefree a couple of times just before Christmas 2022 and more recently in January. I found them to be easy to shop with, good communication and items delivered well packaged and on time.
The miniatures are of great quality too.

Respuesta de Hasslefree Minis
Love Hasslefree minis!
Have been a long time customer and always had good experiences with them. Shipping can take a little bit longer sometimes but usually when its part of larger sales.

Respuesta de Hasslefree Minis
Great Stuff, Nice Folks, Good Service
I've ordered from Hasselfree several times, and not only has the product been the highest quality, but it was delivered to my home in the US pretty quickly and came with candy! The one time an order was late, I emailed them and got an immediate response, and on my next order they threw in extra candy and a free mini (which was very unnecessary, delays happen). If you're a hobbyist with a 25/28mm non-heroic modelling project who isn't looking at the Hasslefree store to see what they have to offer, you're doing it wrong; the minis and accessories are amazing, and I wish I could afford to buy it all.

Respuesta de Hasslefree Minis
Some of the best sculptsamazing quality around
Some of the best sculpts around. As a long time roleplayer and miniature and diorama painter i cannot rate these guys lower than a 6…
Amazing sculpts and if you are serious about painting figures i highly recommend some of the resin masters that hasslefree make..

Respuesta de Hasslefree Minis
Top notch miniatures
I’ve ordered several times from HF and have always had my expectations exceeded. Shipping to the States has been reasonable, the quality of the resin and metal models is beyond good, and my girls love the little sweets that come along with the order. Love these guys, will definitely order from again.

Respuesta de Hasslefree Minis
Their sculpts are amazing quality and…
Their sculpts are amazing quality and generally in the past I had no issues with their postage to NI. I appreciate there's been a lot of chaos recently what with flooding in Wales, health issues and postal problems some caused by Covid and others by a ransomware attack. Still the longest I had to wait for a mini was a month I'm okay with that.

Respuesta de Hasslefree Minis
Quality minis
One month of delay between the delivery of the package to the post office and its delivery, the fault of the postal service.
The true problem was the lack of feedback on my emails from the company.
I was finally able to contact Sally and get constructive feedback.
So 5 stars for Sally (and also of course, for the quality of the miniatures).
Thanks :)

Respuesta de Hasslefree Minis
amazing sculpts by a small team of…
amazing sculpts by a small team of passionate artists who really love what they do

Respuesta de Hasslefree Minis
I live in the US and have ordered from…
I live in the US and have ordered from Hasslefree Minis many times without a single issue. Great minis and great service, always with a bit of candy at the end!

Respuesta de Hasslefree Minis
Hasslefree is very accurate
I was looking for a "Wonder Woman" type figure and had looked at various manufacturers when a friend recommended Hasslefree Minis.
I found their website easy to navigate and found exactly what I wanted and a few more for a Shieldmaiden force I was building.
The figures were/are excellent quality and reasonably priced. They were delivered in good time and well packaged.
I will definitely use this company again.

Respuesta de Hasslefree Minis
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