Hasslefree Minis Opiniones 

105
•
TrustScore: 3 sobre 5

2,9

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

They are some of the finest miniatures available and had always had great service up until the past several years. Unfortunately health issues have plagued them the past few years and being it's only... Ver más

Valorada con 5 estrellas sobre 5

fantastic small family run Hobby business... focussing on metal and resin fantasy and sci fi miniatures... i have ordered a few times without any negative issues... sometimes theres delays o... Ver más

Valorada con 1 estrellas sobre 5

Appalling service, zero communication. I ordered figures in October 2020, part of the order arrived in November. Since then several phone calls unanswered and dozens of emails ignored. Eventually... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely some of the very best 28mm scale miniatures I've ever seen. Fantastic choice and a lot of them have variants of the same miniature in different outfits and armour/weapons and also the sam... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de miniaturas
  2. también en la categoría
  3. Escultor
  4. Escultura
  5. Fabricante
  6. Fabricante de juguetes

Escrito por la empresa

We make highly detailed minis in resin and metal. In the 19 years we have been established we have had many ups and down and seen many changes in the industry. This kind of review site is one of the major ones. We don't always get it right but 99% of the time we do. If you have an issue that you do not feel is resolved then please contact me first and give me the opportunity to rectify what went wrong before posting a negative review. If I don't get it sorted then please feel free to post an honest review. Thankyou :)


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

105 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(105)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Hasslefree by name and nature!

My experiences with Hasslefree have always been positive. Communications have always been good; timely and informative, orders have been posted quickly and always well packed and delivered without damage or parts missing. The quality of the miniatures is excellent. I have been buying from Hasslefree as long as I can remember them being in business!

25 de febrero de 2023
Opinión espontánea
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Respuesta de Hasslefree Minis

20 years next year we've been in business. Time flies so fast. Thanks Owen, Sally :)

Valorada con 5 estrellas sobre 5

Great range

Some wonderful minis all through the page. Can't wait to place my next order for some lovely Damsels!

24 de febrero de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Thankyou Paul :)

Valorada con 5 estrellas sobre 5

Fantastic sculpts, great service

Fantastic sculpts with a huge variety. I use HF minis for RPG characters, wargame proxies, and tank pilots. The metal casts are high quality and your order comes with free sweets!

On one order I received the wrong figure. After an quick email exchange, they posted the correct one and told me to keep the mistake. S

23 de septiembre de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Yup, if we send you something extra by mistake you get to keep it :) Thankyou for your review :)

Valorada con 5 estrellas sobre 5

Great small company

Love the minis I've picked up from hasslefree. They're a small company and do get the occasional postage back log during busy periods but I've no hesitation in using them again.

The sheer range of figures is great and unlike most companies it's not just a million variations on a theme. I personally try to pick up the resin masters, that are a little more pricy but always top quality casts. Having said that, never had any issues with the metal figures either.

Ordered from them several times now and will continue to do so.

12 de mayo de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Thankyou Adam for that fab review x Sally :)

Valorada con 5 estrellas sobre 5

Terrific Company

Despite some criticism, I've always had a very positive experience with Hasslefree. Any delays are usually well publicised and owing to outside factors, and all in an effort to keep the product at a very reasonable price. Models from rival manufacturers are often significantly more expensive, yet the quality of Hasslefree, not just the sculpt itself but the production finish, is up there with the very best.

1 de diciembre de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Thankyou Neil for your support. Sally :)

Valorada con 5 estrellas sobre 5

I've ordered from Hasslefree on more…

I've ordered from Hasslefree on more than one occasion and will continue to do so into the foreseeable future. Minis come packaged well and arrive in a timely fashion. The one time I had an issue it was more than made up for, and indeed turned my already decent experience into a great one. Cheers Hasselfree!

1 de febrero de 2023
Opinión espontánea
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Respuesta de Hasslefree Minis

thats awesome! Thankyou :)

Valorada con 5 estrellas sobre 5

Great quality miniatures

Great quality miniatures. Shipping was satisfactory given world conditions. Have ordered from them a few times, great experience each time.

9 de junio de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Much appreciated, thankyou :)

Valorada con 5 estrellas sobre 5

Fantastic figures

Fantastic figures, always prompt delivery, friendly online staff and free sweets with every order. What more could you want

7 de diciembre de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Free sweets... always a deal breaker lol. When the kids were tiny and i had them in the office with me it was a niughmare keeping them out of the sweet boxes lol Thankyou for your review

Sally :)

Valorada con 5 estrellas sobre 5

A friendly and honest company that…

A friendly and honest company that produce some of the best figures in the business which are a joy to paint. I have purchased from them frequently over the years and the longest wait I have had is 2 weeks for delivery.

1 de agosto de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

I appreciate this review, thanks Ian :)

Valorada con 5 estrellas sobre 5

I have always had excellent service…

I have always had excellent service from these guys - despite the Acts of God difficulties they have faced.
I don’t expect orders to arrive the next day - but within a week or two is perfectly reasonable. They are not Amazon prime, but I bet they pay all their taxes!
It is sad to see only those that have had a problem commenting here, and certainly does not reflect my experience.
Give them a go, be patient, be nice. You won’t be disappointed.

24 de febrero de 2023
Opinión espontánea
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Respuesta de Hasslefree Minis

I wish we didn't have to pay our taxes and could dodge them like Amazon ...maybe we coulod have more staff lol.

thankyou for your review Julian. Sally :)

Valorada con 5 estrellas sobre 5

Great wargaming via Hasslefree …

I have used Hasslefree a couple of times just before Christmas 2022 and more recently in January. I found them to be easy to shop with, good communication and items delivered well packaged and on time.
The miniatures are of great quality too.

28 de enero de 2023
Opinión espontánea
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Respuesta de Hasslefree Minis

Thats fab, thankyou Alex :)

Valorada con 5 estrellas sobre 5

Love Hasslefree minis!

Have been a long time customer and always had good experiences with them. Shipping can take a little bit longer sometimes but usually when its part of larger sales.

28 de octubre de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Thanks muchly Simon, we appreciate your support.

Sally :)

Valorada con 5 estrellas sobre 5

Great Stuff, Nice Folks, Good Service

I've ordered from Hasselfree several times, and not only has the product been the highest quality, but it was delivered to my home in the US pretty quickly and came with candy! The one time an order was late, I emailed them and got an immediate response, and on my next order they threw in extra candy and a free mini (which was very unnecessary, delays happen). If you're a hobbyist with a 25/28mm non-heroic modelling project who isn't looking at the Hasslefree store to see what they have to offer, you're doing it wrong; the minis and accessories are amazing, and I wish I could afford to buy it all.

24 de abril de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Good morning Rick, thankyou for that nice review. Sally :)

Valorada con 5 estrellas sobre 5

Some of the best sculptsamazing quality around

Some of the best sculpts around. As a long time roleplayer and miniature and diorama painter i cannot rate these guys lower than a 6…

Amazing sculpts and if you are serious about painting figures i highly recommend some of the resin masters that hasslefree make..

24 de febrero de 2023
Opinión espontánea
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Respuesta de Hasslefree Minis

Aww thats awesome, thankyou :)

Sally x

Valorada con 5 estrellas sobre 5

Top notch miniatures

I’ve ordered several times from HF and have always had my expectations exceeded. Shipping to the States has been reasonable, the quality of the resin and metal models is beyond good, and my girls love the little sweets that come along with the order. Love these guys, will definitely order from again.

24 de febrero de 2023
Opinión espontánea
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Respuesta de Hasslefree Minis

There are many customers with children that wait for their parents orders to arrive so they get first go at the sweets lol.

thankyou for your review

Sally :)

Valorada con 4 estrellas sobre 5

Their sculpts are amazing quality and…

Their sculpts are amazing quality and generally in the past I had no issues with their postage to NI. I appreciate there's been a lot of chaos recently what with flooding in Wales, health issues and postal problems some caused by Covid and others by a ransomware attack. Still the longest I had to wait for a mini was a month I'm okay with that.

31 de octubre de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Thankyou for being so understanding and for a lovely honest review, your loyalty is valued. Sally x

Valorada con 5 estrellas sobre 5

Quality minis

One month of delay between the delivery of the package to the post office and its delivery, the fault of the postal service.
The true problem was the lack of feedback on my emails from the company.
I was finally able to contact Sally and get constructive feedback.
So 5 stars for Sally (and also of course, for the quality of the miniatures).
Thanks :)

22 de febrero de 2023
Opinión espontánea
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Respuesta de Hasslefree Minis

Thankyou for helping me get this resolved, overseas post is a nightmare at the moment, I cant believe it took 4 weeks from when they accepted it to getting it to you. However the important thing is that it is sorted :)

Valorada con 5 estrellas sobre 5

I live in the US and have ordered from…

I live in the US and have ordered from Hasslefree Minis many times without a single issue. Great minis and great service, always with a bit of candy at the end!

5 de mayo de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Thankyou Mike, I appreciate your support :)

I like candy too lol

Valorada con 5 estrellas sobre 5

Hasslefree is very accurate

I was looking for a "Wonder Woman" type figure and had looked at various manufacturers when a friend recommended Hasslefree Minis.
I found their website easy to navigate and found exactly what I wanted and a few more for a Shieldmaiden force I was building.
The figures were/are excellent quality and reasonably priced. They were delivered in good time and well packaged.
I will definitely use this company again.

24 de marzo de 2022
Opinión espontánea
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Respuesta de Hasslefree Minis

Excellent, thankyou so much this is great. I am happy that you are happy :)

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