Audika - Lichfield Opiniones 

180
TrustScore: 5 sobre 5

4,8

18 Bore Street, WS13 6LL LICHFIELD, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff are very friendly,cheerful and helpful.My hearing test procedures and results were clearly explained and I was put at ease.You do not feel as if you are being rushed and are encouraged to as... Ver más

Valorada con 5 estrellas sobre 5

I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... Ver más

Valorada con 5 estrellas sobre 5

Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... Ver más

Valorada con 5 estrellas sobre 5

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... Ver más



Información de contacto

  • 18 Bore Street, WS13 6LL, LICHFIELD, Staffordshire, Reino Unido

  • 01543 262200

4,8

Excelente

TrustScore: 5 sobre 5

180 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(180)

5039 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Careful and considerate

The appointment was simple and quick to book. Lovely surroundings and a good welcome. The practioner, Tracy Vaughn, was so kind and patient with my elderly father. She explained everything at each step and carried out the procedure carefully throughout.

3 de abril de 2024
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Highly knowledgeable, polite and explained everything. Not pushy to get me to buy products just wanted me to think first what was best. Explained all the options.

27 de marzo de 2024
Valorada con 2 estrellas sobre 5

Be careful think deeply about it

My initial review was 5 star but I have had to down it as my ear hasn’t been right since having the micro suction procedure. I could hear better before the procedure. She had difficulty removing the wax and it was a little painful. Kept putting oil in my ear, then tried warm water flush to break it dow as it was stubborn. I was told she should have left it and told me to continue to put olive oil in my ear for another week. So I will be returning at some point to find out what damage has been done😢

28 de febrero de 2024
Opinión espontánea
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Respuesta de Audika - Lichfield

Hello Mr Brown,

Thank you for your review. We are sorry to hear of your experience and would like the opportunity to speak with you in order to resolve this.

Unfortunately, we cannot reach out to you due to the anonymity of your review but would appreciate it if you could contact our customer services team on 01622 775191 / 0800740 8796.
We are busy today so please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, we are available on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Valorada con 5 estrellas sobre 5

Successful Ear Wax Removal.

I had a large quantity of old hard Ear Wax successfully removed by Tracey Vaughan at Hidden Hearing in Lichfield. Tracy was very very good, she explained the procedure in depth and carried it out excellently. I would thoroughly recommend Hidden Hearing for wax removal I am returning for a Hearing test next week but following the wax removal it has I.proved somewhat.

22 de febrero de 2024
Valorada con 5 estrellas sobre 5

Had an appointment for ear suction at…

Had an appointment for ear suction at Hidden Hearing in Lichfield.
The staff were very professional and friendly.
The service I received by Tracy Vaughan was excellent. She explained the procedure and what to expect. A total success.

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

All the staff at Hidden Hearing…

All the staff at Hidden Hearing Lichfield are so pleasant. Tracy who did my wax removal is so lovely and certainly makes you relax. She is very good at what she does and explains everything to you all the way through. I would have no hesitation in recommending them to anyone.

20 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Removal of earwax

Who would have thought that having earwax removed would be a pleasant experience. Tracy Vaughan the ear care practitioner made you feel relaxed with her friendly Information of what she’s doing and her expertise in removing the wax was brilliant. Thank you Tracy

22 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Treatment for ear wax removal

I visited the Lichfield Hidden Hearing branch for earwax removal. The treatment was on time and i was treated in a totally clear and professional manner. Tracy was very clear in her explanations of the treatment throughout showing relevant photos. She had a great personality which immediately put me at ease. The treatment was very successful and I've already booked my appointment for next year!

13 de noviembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

What a difference a day makes!

Made to feel welcome.
Professional and courteous service
Felt at ease with the tests and comfortable with the options made available to me.
Products ordered arrived early
Set up and fitting was seamlessly achieved as I can now hear again.
Well done Hidden Hearing of Lichfield: I'll be recommending you to anyone and everyone who asks!

13 de septiembre de 2023

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