Fantastic service. Polite, friendly, and very helpful staff. And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted . Hmv has the best staff and service I have ever experienced. And... Ver más
La empresa ha respondido
Localización
Cambiar localización3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
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Consulta las opiniones de los clientes
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
La empresa ha respondido
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Ver más
La empresa ha respondido
Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Belfast
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Reino Unido
4,7
Excelente
512 opiniones
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Friendly & Professional
Friendly, knowledgeable staff made picking up my online order a very simple and straightforward transaction. Excellent customer service as usual.
17 de abril de 2026
Respuesta de hmv (UK) - Belfast
Hello JG
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hmv great store to shop in and also online
Great selection of music to suit everyone, Delivery service brilliant,I feel at ease knowing my goods are always packaged well and the Royal Mail delivery service is first class,In store Belfast is well set up and staff are very knowledgeable friendly,no fuss,no hassle,it's a pleasure to shop at Hmv in store and online.
15 de abril de 2026
Respuesta de hmv (UK) - Belfast
Hi PHILIP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item was sent out very quickly!
7 de abril de 2026
Respuesta de hmv (UK) - Belfast
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Belfast
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not happy I was trying to ordered…
Not happy I was trying to ordered arrirang bts album preordered it when it was announced and payment didn’t work recently even though I have money on my card your not accepting it so I’m giving you 1 star need better customer service 😡
18 de marzo de 2026
Opinión espontánea
Respuesta de hmv (UK) - Belfast
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues you have had placing an order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Respuesta de hmv (UK) - Belfast
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I bought a record online
I bought a record online, but it arrived slightly damaged. It said online I could take it back to a store and change it for another copy, or get a refund. I went to Belfast and tried to change it, but there were no other copies. They said they could not refund me at the store, and I would have to do it online, which I did not want to do. They did allow me to change it to something else though, so all ended well.
9 de marzo de 2026
Respuesta de hmv (UK) - Belfast
Hi Paul,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Dvd selection excellent
Very helpful staff. Great selection of modern and classic dvd box sets. Ordering out of stock items for collection simple and easy. Worth an occasional visit to browse for bargans and unusual dvd movies / tv series.
13 de marzo de 2026
Respuesta de hmv (UK) - Belfast
Hi Robbert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Respuesta de hmv (UK) - Belfast
Hi Mr Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Had To Get my Game Elsewhere.
Tbf I ordered a game and it was their suppler that let them down, Cronos New Dawn PS5.
11 de septiembre de 2025
Respuesta de hmv (UK) - Belfast
Hi William,
Thank you for your feedback.
We were very sorry that we were unable to fulfil your order and for any disappointment as a result of this.
We do hope that we will be able to assist you with an order with you in future.
Respuesta de hmv (UK) - Belfast
Hello Vanesa,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Still haven’t received my refund.
14 de febrero de 2026
Respuesta de hmv (UK) - Belfast
Hi Shauna
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, as we are unable to see any contact from yourself at this time, please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Respuesta de hmv (UK) - Belfast
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff.
Fast collection time. My order was stored and handled with care. Staff at HMV Belfast are pleasant and friendly. Item I ordered was priced as I would expect. Recommended.
25 de febrero de 2026
Respuesta de hmv (UK) - Belfast
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Belfast
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV ⭐⭐⭐⭐⭐
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store.
I've recently ordered Stranger Things Funko POP! figures and they were dispatched promptly once in stock and were delivered perfectly.
I love HMV!
14 de febrero de 2026
Opinión espontánea
Respuesta de hmv (UK) - Belfast
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great
Having the correct dvds that I needed, plus with a good selection of T-shirts and hoodies, was else could someone ask for.
14 de febrero de 2026
Respuesta de hmv (UK) - Belfast
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
You seriously can't go wrong with HMV..
You seriously can't go wrong with HMV..
1 de diciembre de 2025
Respuesta de hmv (UK) - Belfast
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It came on time.
23 de enero de 2026
Respuesta de hmv (UK) - Belfast
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Belfast
Hi Liam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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