We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... Ver más
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MSU2A, Bullring, B5 4BE Birmingham, GB
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We attended an album signing for the Damned which was held inside the Bullring’s HMV. However, due to unforeseen circumstances there was a delay due to the band getting held up in traffic. The staff... Ver más
La empresa ha respondido
Seeking a Tai Chi dvd, Tom in the Birmingham branch was helpful and organised my purchase swiftly. He was professional and demonstrated patience when I explained I was in Birmingham on a trip from... Ver más
La empresa ha respondido
Attended an artist album release signing at Birmingham Bullring. It was super easy to collect my pre-order and queue up for the signing. Made another purchase after and the young female colleague on t... Ver más
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The gentleman in the Birmingham store looked up availability when not in store and checked the cost benefit against individual series. He explained it would be four to five days and they could hold it... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

MSU2A, Bullring, B5 4BE, Birmingham, Reino Unido
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Easy to order, fast and easy service with confirmation emails telling you when to collect.

Respuesta de hmv (UK) - Birmingham Bullring
I love visiting the HMV stores in Birmingham, however, for a long time I've noticed an issue which I'd like to share with you that perhaps may increase sales.
It's great to see HMV stocking what are considered audiophile L.P's, for example the Tone Poet series, pressings by Acoustic Sounds and others. Usually these records are only available from specialist on-line stores or direct from the U.S.A. What I'm finding, particularly in the Bullring store, is that the sealed packages these albums come in have been opened. There's so many that are unsealed that I can't for the life of me think that some random customer is going into store and doing this. The premium price these records cost is partly based on them being sealed - i.e. no-one has had chance to get their greasy fingers on them.
If it is a store or organisation policy to open the seal may I recommend this stops. I'm sure you will see sales increase - certainly I won't purchase an unsealed copy of these albums.

Respuesta de hmv (UK) - Birmingham Bullring
The assistant was friendly and helpful and I was served almost straight away and finished my purchase inside 2 minutes and then left.
Always happy to shop at hmv it's a much better experience than buying on line.

Respuesta de hmv (UK) - Birmingham Bullring
Excellent Customer Service from Dave @ the Birmingham Bull Ring Store when ordering an item on 25 January 2025 for delivery to that Store.
Keith

Respuesta de hmv (UK) - Birmingham Bullring
I LOVE THE EMPLOYEES THAT WORK AT BULLRING<333

Respuesta de hmv (UK) - Birmingham Bullring
Great customer service, kept up to date on when my order will be delivered. Easy collection and quick delivery.

Respuesta de hmv (UK) - Birmingham Bullring
David was very friendly he was the person who also took my order. He was understanding and patient.

Respuesta de hmv (UK) - Birmingham Bullring
As usual staff really helpful and efficient, Amber on this occasion. Sorted out my order for home delivery in no time.

Respuesta de hmv (UK) - Birmingham Bullring
The WiFi while I was in store to order was bad and so I couldn't order it, but I ordered it online with no problem. Smooth delivery too, thanks!!

Respuesta de hmv (UK) - Birmingham Bullring
Great service at the hmv store in Birmingham City centre. Young lady assistant Amber friendly and helpful and polite. Was impressed with the service and the dvd I received. Thank you! Much appreciated.

Respuesta de hmv (UK) - Birmingham Bullring

Respuesta de hmv (UK) - Birmingham Bullring
Great staff, well laid out store and a great selection of merchandise for all

Respuesta de hmv (UK) - Birmingham Bullring
Guy in the shop was really helpful and sorted out my exchange

Respuesta de hmv (UK) - Birmingham Bullring
It was easy to navigate the online HMV website. My order was delivered quickly too so I will definitely order from you again.

Respuesta de hmv (UK) - Birmingham Bullring

Respuesta de hmv (UK) - Birmingham Bullring

Respuesta de hmv (UK) - Birmingham Bullring
Really easy transaction had to cancel an item as well which was really easy no complications

Respuesta de hmv (UK) - Birmingham Bullring
Got what I wanted with the help of the lady assistant. She was very helpful, patient,polite and knowledgeable.
Well done 👏

Respuesta de hmv (UK) - Birmingham Bullring
I recieved excellent and friendly customer service and was able to purchase everythig I needed in 1 transaction. 1 item was sent to me directly and i was kept fully informed of it's progress.

Respuesta de hmv (UK) - Birmingham Bullring
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