The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stu... Ver más
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Unit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
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The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stu... Ver más
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Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Ver más
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Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Ver más
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Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Reino Unido
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I was helped enormously by a young staff member. I had to order the vinyl I wanted and she was extremely efficient.

Respuesta de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater
The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stuff costs way to much for me to give a good review, blue rays cost is too much, £15.99 is too much, anime now being split into part one and part two £34.99 each makes it £69.98 for one season that is too much money

Respuesta de hmv (UK) - Bluewater
I ordered the new Stray Kids album via kick and collect. I was told that it should be in store to collect when I came down for the pop up event on Friday. It didn't turn up until Saturday. I live an hour away from the store and had to go all the way back again.

Respuesta de hmv (UK) - Bluewater
Good prices and delivered bang on-time. Couldn't ask for more. 5*****

Respuesta de hmv (UK) - Bluewater
very good fast delivery and easy pick up

Respuesta de hmv (UK) - Bluewater
Easy reservation and collection of my chosen CD

Respuesta de hmv (UK) - Bluewater
Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were helpful and patient.

Respuesta de hmv (UK) - Bluewater
The staff were very helpful especially Ellie and Amiee (Bluewater) and the vinyl arrived when it was promised.

Respuesta de hmv (UK) - Bluewater
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected!
(Royal Mail could have been quicker, but did deliver after a weekend)

Respuesta de hmv (UK) - Bluewater
Very professional, helpful service from branch staff at Bluewater shopping centre.

Respuesta de hmv (UK) - Bluewater
Very helpful in store, made sure all details correct and delivered as specified, no complaints

Respuesta de hmv (UK) - Bluewater
Ordered a record and was kept up to date via email when ready. Ver efficient and a very happy customer

Respuesta de hmv (UK) - Bluewater
Always good humoured friendly and helpful.
A very pleasant store to visit whether to buy or to browse

Respuesta de hmv (UK) - Bluewater
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficient and welcoming on arrival. Excellent service and have never had any problems online or in store. Will continue to use as it beats all others.

Respuesta de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater
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