hmv (UK) - Bluewater Opiniones 

311
TrustScore: 4.5 sobre 5

4,7

Unit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Bluewater

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

311 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,7

Todas las opiniones

(311)

29.874 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was helped enormously by a young…

I was helped enormously by a young staff member. I had to order the vinyl I wanted and she was extremely efficient.

16 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Lawrence

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I had a good experience

I had a good experience

21 de agosto de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Mr

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 3 estrellas sobre 5

The service from the staff was very…

The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stuff costs way to much for me to give a good review, blue rays cost is too much, £15.99 is too much, anime now being split into part one and part two £34.99 each makes it £69.98 for one season that is too much money

11 de agosto de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Jonathan,

Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.

We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)

Valorada con 1 estrellas sobre 5

I ordered the new Stray Kids album via…

I ordered the new Stray Kids album via kick and collect. I was told that it should be in store to collect when I came down for the pop up event on Friday. It didn't turn up until Saturday. I live an hour away from the store and had to go all the way back again.

13 de agosto de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Natalie,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching you; Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.

However, we're pleased to see it's since been delivered and is now with you; thanks for your patience throughout this matter.

Valorada con 5 estrellas sobre 5

good service

good service - very helpful staff

29 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi RB

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Good prices and delivered bang on-time

Good prices and delivered bang on-time. Couldn't ask for more. 5*****

20 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Ian

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service

16 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Mr Taylor, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

very good, fast delivery and easy pick up

very good fast delivery and easy pick up

10 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Easy reservation and collection of my…

Easy reservation and collection of my chosen CD

12 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Tracy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Your staff were very helpful and…

Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were helpful and patient.

9 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Good experience …

The staff were very helpful especially Ellie and Amiee (Bluewater) and the vinyl arrived when it was promised.

3 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Nancy

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valorada con 5 estrellas sobre 5

Early pick up

Early pick up

30 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Sam, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Pre order a CD with release date…

Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected!
(Royal Mail could have been quicker, but did deliver after a weekend)

8 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Janis

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very professional

Very professional, helpful service from branch staff at Bluewater shopping centre.

17 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Matt

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Very helpful in store

Very helpful in store, made sure all details correct and delivered as specified, no complaints

8 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Mr

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Ordered a record and was kept up to…

Ordered a record and was kept up to date via email when ready. Ver efficient and a very happy customer

30 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Elane

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Always good humoured friendly and…

Always good humoured friendly and helpful.

A very pleasant store to visit whether to buy or to browse

31 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Gerard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent store

Helpful and friendly atmosphere

28 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi marianne

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent as Always!

Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficient and welcoming on arrival. Excellent service and have never had any problems online or in store. Will continue to use as it beats all others.

26 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Steven

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very efficient and polite staff

Very efficient and polite staff

30 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi pauline

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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