Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... Ver más
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Unit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
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Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... Ver más
La empresa ha respondido
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
La empresa ha respondido
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Ver más
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Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Reino Unido
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Easy reservation and collection of my chosen CD

Respuesta de hmv (UK) - Bluewater
Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were helpful and patient.

Respuesta de hmv (UK) - Bluewater
The staff were very helpful especially Ellie and Amiee (Bluewater) and the vinyl arrived when it was promised.

Respuesta de hmv (UK) - Bluewater
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected!
(Royal Mail could have been quicker, but did deliver after a weekend)

Respuesta de hmv (UK) - Bluewater
Very professional, helpful service from branch staff at Bluewater shopping centre.

Respuesta de hmv (UK) - Bluewater
Very helpful in store, made sure all details correct and delivered as specified, no complaints

Respuesta de hmv (UK) - Bluewater
Ordered a record and was kept up to date via email when ready. Ver efficient and a very happy customer

Respuesta de hmv (UK) - Bluewater
Always good humoured friendly and helpful.
A very pleasant store to visit whether to buy or to browse

Respuesta de hmv (UK) - Bluewater
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficient and welcoming on arrival. Excellent service and have never had any problems online or in store. Will continue to use as it beats all others.

Respuesta de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater
As always a good mail order and collection experience. The only minor issue was waiting until Monday for notification rather than Saturday. I suspect the Bank Holiday Weekend may have played in apart in that.
Great service and I'll continue to use

Respuesta de hmv (UK) - Bluewater
good but thing was post office said called i was out but i was in got the next day so 32days indoors because of them

Respuesta de hmv (UK) - Bluewater
Great to order and good communication throughout. Staff are the Bluewater store very helpful.

Respuesta de hmv (UK) - Bluewater
Easy to order item came in on time staff efficient and very polite when collecting

Respuesta de hmv (UK) - Bluewater
Very quick & easy to navigate online purchase.
Arrived reasonably quick.
No complaints really.

Respuesta de hmv (UK) - Bluewater
Straight forward and easy to arrange. Staff very helpful

Respuesta de hmv (UK) - Bluewater
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