hmv (UK) - Bluewater Opiniones 

303
TrustScore: 5 sobre 5

4,8

Unit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Bluewater

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

303 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(303)

30.597 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Easy reservation and collection of my…

Easy reservation and collection of my chosen CD

12 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Tracy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Your staff were very helpful and…

Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were helpful and patient.

9 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Good experience …

The staff were very helpful especially Ellie and Amiee (Bluewater) and the vinyl arrived when it was promised.

3 de julio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Nancy

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bluewater store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valorada con 5 estrellas sobre 5

Early pick up

Early pick up

30 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Sam, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Pre order a CD with release date…

Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected!
(Royal Mail could have been quicker, but did deliver after a weekend)

8 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Janis

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very professional

Very professional, helpful service from branch staff at Bluewater shopping centre.

17 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Matt

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Very helpful in store

Very helpful in store, made sure all details correct and delivered as specified, no complaints

8 de junio de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Mr

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Ordered a record and was kept up to…

Ordered a record and was kept up to date via email when ready. Ver efficient and a very happy customer

30 de mayo de 2026
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Respuesta de hmv (UK) - Bluewater

Hello Elane

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Always good humoured friendly and…

Always good humoured friendly and helpful.

A very pleasant store to visit whether to buy or to browse

31 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Gerard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent store

Helpful and friendly atmosphere

28 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi marianne

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent as Always!

Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficient and welcoming on arrival. Excellent service and have never had any problems online or in store. Will continue to use as it beats all others.

26 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Steven

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very efficient and polite staff

Very efficient and polite staff

30 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi pauline

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

As always a good mail order and…

As always a good mail order and collection experience. The only minor issue was waiting until Monday for notification rather than Saturday. I suspect the Bank Holiday Weekend may have played in apart in that.

Great service and I'll continue to use

26 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Christopher

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

good but thing was post office said…

good but thing was post office said called i was out but i was in got the next day so 32days indoors because of them

19 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Alan, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 4 estrellas sobre 5

All good and lovely

All good and lovely

12 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hello Nong

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Valorada con 5 estrellas sobre 5

Great to order and good communication…

Great to order and good communication throughout. Staff are the Bluewater store very helpful.

15 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Lorraine, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Great service by the staff

12 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Robert, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order item came in on time staff efficient and very polite when collecting

14 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Chris, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Online purchase

Very quick & easy to navigate online purchase.
Arrived reasonably quick.
No complaints really.

3 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Lyn, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Straight forward and easy to arrange

Straight forward and easy to arrange. Staff very helpful

3 de mayo de 2026
Logotipo de hmv (UK) - Bluewater

Respuesta de hmv (UK) - Bluewater

Hi Chris

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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