Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... Ver más
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Unit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Again I have ordered online and used the click and collect service and been very happy with the service I've received. The package was delivered in pristine condition just as if I had brought it from... Ver más
La empresa ha respondido
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Ver más
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Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Ver más
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With winter in its thrall now is the time for home entertainment. Gone are the days of lingering in the garden with a glass of wine 🍷 or beer,after an afternoon of toil. However, one must endeavour t... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido
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Another site let me down on a Christmas present for my Niece, on the off chance I looked on HMV and they had the album I was looking for. So near to Christmas they sent me the record in time and now they will be the first place I look

Respuesta de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley
I ordered 2 4K blu ray for a great deal and they were delivered. Full marks.
I also bought in store and had to exchange twice as unwanted gifts. Staff were really friendly and helpful.

Respuesta de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley
Shop assistant was so pleasant, very helpful and informative

Respuesta de hmv (UK) - Bromley
Easy to order on line done collect in store very easy

Respuesta de hmv (UK) - Bromley
The customer service.
I couldn't find the items I was looking for but the sale assistant came over to me and said as it was not in store he could order it for me and I could collect it from store or have it delivered to my home as I dont do online shopping I was very pleased he do this for me and get it for me so soon.
I did go into the store to collect it as it's so good to browse around in there.
It was the bromley store and I will be going back soon as it's very well stocked and well laid out.

Respuesta de hmv (UK) - Bromley
Staff is very nice and very helpful and very friendly.

Respuesta de hmv (UK) - Bromley
The lady who survived me was super helpful and made my experience in HMV fantastic.

Respuesta de hmv (UK) - Bromley

Respuesta de hmv (UK) - Bromley
Fast service no waiting
Parcel found asap
On line ordering was easy
Messaged when item was ready to collect
Would use the service again

Respuesta de hmv (UK) - Bromley
Cam who ordered for me in the Bromley Store made the process easy. The order was easy to collect from the store and arrived within the time stated. Staff were friendly and knowledgeable.

Respuesta de hmv (UK) - Bromley
The staff in hmv are always so nice and helpful makes the experience very easy and enjoyable.

Respuesta de hmv (UK) - Bromley
Good Efficient Service. Order made and delivered on time with ease. Would recommend

Respuesta de hmv (UK) - Bromley
Staff were super helpful in ordering both out of stock item and pre order item and then both were available for collection at the same time.

Respuesta de hmv (UK) - Bromley
It's handy to have the option to collect from local store for free. Better would be if when ordering we were told that item was available in stock at the local store.

Respuesta de hmv (UK) - Bromley
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