They was hopeful quick and tell you what the best way to go is home delivery or shop and the price or free not selling you something you don't want and they no the Customers. The stuff are friendly a... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 28, Octagon Centre, Orchard Street, DE14 3TN Burton Upon Trent, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Purchased a ltd edition box set online for a click and collect order couldn't be happier with the item and especially the 2 store assistants who were the most helpful and friendly. They made that stor... Ver más
La empresa ha respondido
I think the staff at HMV Burton are fantastic. They are so helpful when I go in and they answer all my questions It is a lovely store to go into I would like to add that I am autistic and I have A... Ver más
La empresa ha respondido
Pleased with a cd the last in stock in my store, "1942" which I noticed when I got it home, had some minor damage which probably would be okay to most people. I guess this is no longer popular item bu... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Burton On Trent
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 28, Octagon Centre, Orchard Street, DE14 3TN, Burton Upon Trent, Reino Unido
4,7
Excelente
154 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to use
Easy to use, easy to pick up. A service I will be using more of in the future.
9 de octubre de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Duncan,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very happy with item I ordered and the…
Very happy with item I ordered and the quality of items always outstanding the staff very helpful and happy .
18 de septiembre de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi NATHAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient and speedy service
4 de septiembre de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store
Great choice of music very good delivery excellent service I will be doing a lot more shopping in store or on line with HMV. Thank you.
30 de agosto de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great range of products to buy I bought…
Great range of products to buy I bought a ps4 sonic racing game and I love the game no dlc
29 de agosto de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Lady who served me was helpful and polite. The shop is well presented and tidy
20 de agosto de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and welcoming staff
Very welcoming and knowledgeable staff. I needed to order a limited edition item and the young lady on the desk sorted it for me very quickly. I've used this store on many occasions and always get the same friendly approach. Great choices, particularly the vinyl collection which is what I buy most of all. Well worth a visit.
9 de agosto de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No problems ordered films in shop…
No problems ordered films in shop notified films were ready for collection several days later and collected soon after very pleased with service will recommend to friends
29 de julio de 2024
Respuesta de hmv (UK) - Burton On Trent
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Evermore
I recently purchased Taylor Swift’s Evermore CD and everybody was so kind when i went to click and collect it
29 de julio de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Jack
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Burton On Trent
Hello Jennifer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Respuesta de hmv (UK) - Burton On Trent
Hi Jeanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Burton On Trent
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great prices Great delivery very fast…
Great prices Great delivery very fast and well packaged.
8 de junio de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Jayne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The people are very friendly and polite…
The people are very friendly and polite and they make you feel soo welcome, they’re very helpful when you ask them for there help soo I want to thank them ever soo much for all there help they have given me and making me feel soo comfortable
3 de junio de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Edward
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Burton On Trent
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Collection
I came to the shop to collect my order and as I was about to leave it arrived. First Class service.
9 de mayo de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Burton On Trent
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I always visit HMV in Burton on Trent
I always visit HMV in Burton on Trent
They are always so helpful and nothing is too much trouble. If they do not have what I want I store they are always happy to order it I or get it posted tome.
21 de marzo de 2024
Respuesta de hmv (UK) - Burton On Trent
Hi Catherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I’ve not had an email to say my…
I’ve not had an email to say my purchase has arrived in store yet.
28 de febrero de 2024
Respuesta de hmv (UK) - Burton On Trent
Hello,
Thank you for leaving us a review. Having looked into your order we can see that this arrived at your chosen store on 22/02/2024, an email was sent out to confirm this - apologies if you are not in receipt of it, please check your spam/junk inboxes as these can sometimes be sent straight there.
The collection deadline is 07/03/2024, if you are unable to make this date we are able to extend the collection deadline by a week, if you require us to action this then please contact our customer service team at website.service@hmv.co.uk.
Apologies for any inconvenience this may have caused.
Helpful & friendly store staff
6 de febrero de 2024
Respuesta de hmv (UK) - Burton On Trent
Hello Customer
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.