I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... Ver más
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Saint Margaret's Street 24, CT1 2TH Canterbury, England, GB
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I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... Ver más
La empresa ha respondido
Extremely positive and helpful staff. Have been many times and they never let me down. What is not in the shop can be ordered (if available) and the service is very good.
La empresa ha respondido
I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... Ver más
La empresa ha respondido
We went in with our kids today, and they were super friendly and kind to both children. Left feeling grateful for the excellent service.
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Saint Margaret's Street 24, CT1 2TH, Canterbury, England, Reino Unido
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Easy to order good value and on time what more could you have

Respuesta de hmv (UK) - Canterbury
Had no idea could order in shop was informed that was possible l ordered 2 dvds' they arrived a few days later saved me another trip to Canterbury as l don't live there very easy and efficient

Respuesta de hmv (UK) - Canterbury
Always friendly helpful staff, whenever I visit your Canterbury store.

Respuesta de hmv (UK) - Canterbury
I have always enjoyed shopping with the staff in Canterbury HMV . They are always helpful , know their product knowledge and can give good advice when need help with ordering or not to order due to red flags on adverts online that are scams etc .
They make the ordering very easy if needed .

Respuesta de hmv (UK) - Canterbury
Very good service ordered and delivered within two days

Respuesta de hmv (UK) - Canterbury
Excellent experience. Staff were knowledgeable and helpful.

Respuesta de hmv (UK) - Canterbury

Respuesta de hmv (UK) - Canterbury
Ordered online.Item arrived within a few days, very well packaged and all at a great price. Very happy

Respuesta de hmv (UK) - Canterbury
Visited the hmv store in Canterbury after it reopened and was very pleased by the larger location. I asked a staff member (her name was Clem) for help finding a particular alien shirt I saw in the window and she was very kind, helpful and found the shirt quickly.

Respuesta de hmv (UK) - Canterbury

Respuesta de hmv (UK) - Canterbury
I went into HMV Canterbury, specifically the vinyl department upstairs and a fabulous woman helped me locate a specific vinyl (Yungblud - Idols purple edition) which had sold out, With the help from her colleague, they managed to track down a copy that had been shipped over from another branch and was in the store room. I sadly cannot remember their names but I bought the album on 12th November so HMV can check who was working then. The two members of staff who helped me went above and beyond and were knowledgeable about music and brilliant!

Respuesta de hmv (UK) - Canterbury
The sales person who served me was very efficient and helpful.

Respuesta de hmv (UK) - Canterbury
As I'm an OAP I'm very nervous in ordering on line so I went into HMV in Canterbury and the staff were very helpful and polite.

Respuesta de hmv (UK) - Canterbury
The person who dealt with me was David and as usual for him he gave great service.
He is always knows to my requirements.
Pleasant experience.

Respuesta de hmv (UK) - Canterbury

Respuesta de hmv (UK) - Canterbury

Respuesta de hmv (UK) - Canterbury
Gary in the Canterbury branch served us today , I was looking for a couple of older films on dvd he took the time and effort to try and track them down and found one was still available and ordered it for home delivery. Gary was very knowledgable about films ,both old and new and went above and beyond to find what we wanted. Thanks all at Canterbury hmv especially Gary

Respuesta de hmv (UK) - Canterbury
The CD I ordered came promptly as ordered - no complaints

Respuesta de hmv (UK) - Canterbury
I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had arrived until 2 days after the release date. So it was fairly pointless pre-ordering, as I might as well have gone into the store on the release date and bought it then and I would have got it quicker!

Respuesta de hmv (UK) - Canterbury
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