Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... Ver más
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Localización
Cambiar localizaciónUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
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Consulta las opiniones de los clientes
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... Ver más
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Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Ver más
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I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Chester
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Reino Unido
4,8
Excelente
268 opiniones
Invita a los clientes a opinar
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Respuesta de hmv (UK) - Chester
Hi Elliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Chester
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a box set box onSaturday and it…
I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
25 de julio de 2026
Respuesta de hmv (UK) - Chester
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fine no problem,use shop often
25 de julio de 2026
Respuesta de hmv (UK) - Chester
Hi Kelvin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Thank you for receiving ☺️
22 de julio de 2026
Respuesta de hmv (UK) - Chester
Hi Lyndon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lovely staff
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me know about their order and restock policy but also pointed me in other areas to extend other hobbies I was nervous about. Shout out to my guy, Mattie!
17 de julio de 2026
Opinión espontánea
Respuesta de hmv (UK) - Chester
Hi Taylor,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reliability!
15 de julio de 2026
Respuesta de hmv (UK) - Chester
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Store collection better option
Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage.
In-store experience was great and the bloke who served me was friendly and we shared a giggle.
I really love hmv (was a Christmas temp 2007 ‘ish) and enjoy visiting Chester and Shrewsbury stores in particular. Please keep hmv stores going!!!
5 de julio de 2026
Respuesta de hmv (UK) - Chester
Hi Santy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Chester
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with the whole process from…
Very happy with the whole process from buying to how quickly my order was delivered
4 de julio de 2026
Respuesta de hmv (UK) - Chester
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl I dealt with was helpful
The girl I dealt with was helpful, polite and gave me all the detail I needed to complete my vinyl order
3 de julio de 2026
Respuesta de hmv (UK) - Chester
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
27 de junio de 2026
Respuesta de hmv (UK) - Chester
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV great shopping experience
Buying is very easy and delivery is fast, usually before the date expected
27 de abril de 2026
Respuesta de hmv (UK) - Chester
Hello Rose,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson was very helpful and…
The salesperson was very helpful and informative. The whole process was made very straightforward.
20 de junio de 2026
Respuesta de hmv (UK) - Chester
Hi Roy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Chester
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good service from HMV.
Really good service from HMV.
Website was easy to use and order my vinyl.
Good selection at a reasonable price.
Pick up from store is a good feature and staff really pleasant
16 de junio de 2026
Respuesta de hmv (UK) - Chester
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
professional and helpful staff
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately use hmv again.
5 de junio de 2026
Respuesta de hmv (UK) - Chester
Hi Russell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fast and reliable service when picking…
fast and reliable service when picking up an order:)
9 de junio de 2026
Respuesta de hmv (UK) - Chester
Hi Rhys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always friendly and helpful
Always friendly and helpful, every time I pop in
On this occasion he guy went out of his way to help me find what I was looking for etc
Ordered and picked up when advised.
Long may HMV continue not many record shops left o n high street
11 de junio de 2026
Respuesta de hmv (UK) - Chester
Hi Michael
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Chester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
On time availability
10 de junio de 2026
Respuesta de hmv (UK) - Chester
Hi Geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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