What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Ver más
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Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
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What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Ver más
La empresa ha respondido
Having wrote a review a few days ago regarding a online order that came damaged. I like to take this opportunity to thank the staff at the Derby store for there help & customer service absolutely out... Ver más
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Very convenient pre-order service allowed me to buy a copy of a new CD in advance of its release date. In the meantime, some fraudulent transactions on Amazon.co.uk made it necessary for me to canc... Ver más
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Excellent personal service. Not a time wasting courier involved. You order at the HMV store in person or by 'phone you're kept up to date with order progress without being inundated with info and you... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Reino Unido
Invita a los clientes a opinar
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Respuesta de hmv (UK) - Derby
I pre ordered the marching powder dvd I never knew I could pay extra for home delivery!? Bouns great idea

Respuesta de hmv (UK) - Derby
Ordered in store for home delivery.
Staff member was very helpful and polite.
I was kept up to date on delivery and in arrived within the time given.

Respuesta de hmv (UK) - Derby
Always helping you with what you are looking for and also helping you with advice on what headphones you might want

Respuesta de hmv (UK) - Derby
Good service as usual. Not had time to watch the DVD I purchased yet as been busy, I just hope it works OK, it all looks OK so I'm sure it does

Respuesta de hmv (UK) - Derby
Great service ....wanted to pre order a dvd ....friendly and helpful staff

Respuesta de hmv (UK) - Derby
Hi
I ordered on the Monday it didn’t come til the Saturday.
Ive been asking for more than year about access to the next floor as lift broken not fixed.
Not very good acces for disabled users

Respuesta de hmv (UK) - Derby
Quick service no hopeing delivery to odd location by having it to store abs descreet

Respuesta de hmv (UK) - Derby
Order arrived in-store really quickly. Email communication was spot-on. Staff had the order ready when I got there.

Respuesta de hmv (UK) - Derby
Staff were very helpful when ordering the dvd I wanted and couldn’t find it in the store.

Respuesta de hmv (UK) - Derby
Always get great service from Derby HMV.Can't fault them.

Respuesta de hmv (UK) - Derby
Fast and friendly service. Good communication with on line order.

Respuesta de hmv (UK) - Derby

Respuesta de hmv (UK) - Derby
Great service and selection but way too expensive

Respuesta de hmv (UK) - Derby
I ordered out of stock Kraftwerk Electro Pop and HMV did whatever was possible and CD was delivered! Also I was well informed about the order status, Good job!

Respuesta de hmv (UK) - Derby
really easy to click and collect, vinyl got delayed and was email straight away, was told and update at every step.

Respuesta de hmv (UK) - Derby
My vinyl pre order arrived in the post very promptly.
It was perfectly packaged of which was fully recyclable.

Respuesta de hmv (UK) - Derby

Respuesta de hmv (UK) - Derby
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