Initially when I'd pre order the cd, I was supposed to pick it up at the store, but the timing was a little off, as they were moving their premises, i had an email from them to tell me because of that... Ver más
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10 Frenchgate, DN1 1QQ Doncaster, GB
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Initially when I'd pre order the cd, I was supposed to pick it up at the store, but the timing was a little off, as they were moving their premises, i had an email from them to tell me because of that... Ver más
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I ordered The Drifter by the Soul Brothers Syndicate featuring Darrell smith vinyl single. It's taken over a month to arrive in store for pick up. Know it's not your fault, probably the pressing p... Ver más
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Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 ha... Ver más
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Kenna, the Sales person that served me was really helpful, always smiled, very informative of the products sold at HMV, she was very patient to my enquiry about a certain product I was interested in... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

10 Frenchgate, DN1 1QQ, Doncaster, Reino Unido
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I was served promptly by a very friendly and helpful assistant. The DVD I had ordered online was in store awaiting collection. I had been informed of its progress via email. The assistant in store offered to help me to enter my email address, for which I was very grateful. I found the entire progress efficient and effective.
Previously, a very helpful assistant in HMV Meadowhall Sheffield had located the DVD which I had believed to be unavailable had placed my order online and asked me to select a branch from where to collect it free of charge. Altogether a very satisfactory shopping experience.

Respuesta de hmv (UK) - Doncaster

Respuesta de hmv (UK) - Doncaster
Ordered a cd online to be collected in store … got email saying it had been shipped but then no email to say it had arrived at store , waited a few weeks and contacted HMV customer support who were ***fantastic***got a response within 24 hours explaining there was an error on their side in not sending the ‘your order is ready to collect email’ … hence my two star review… I will continue to use HMV online as this was probably a one off mistake, the customer service team would get a 5 star rating for their speedy response

Respuesta de hmv (UK) - Doncaster

Respuesta de hmv (UK) - Doncaster
Bought a couple of things for my boyfriend’s birthday, a t shirt and a tin magnetic sign. T shirt fit well and the sign was smaller than expected but still a funny add on.

Respuesta de hmv (UK) - Doncaster
Just ordered a Dvd. Good service at the counter. Very helpful and polite. Got my dvd 2 days later from the shop. Very competitive prices. Thank you. Watched my Dvd this weekend...brilliant film, Brassed Off.
Andrea.

Respuesta de hmv (UK) - Doncaster
i visited the doncaster store to purchase a vinyl LP and it wasnt in stock so the kind and helpful shop assistant ordered it to come to the store as I wasn't sure I would be at home to receive it. so I did click and collect. this is the first time ordering this way so the member of staff explained how it worked and i was made to feel confident it wouldn't take long to arrive and safely my LP was delivered within the time frame so i am really pleased with hmv and the LP is perfect. thankyou hmv for great customer service

Respuesta de hmv (UK) - Doncaster
Staff always polite and very helpful, their customer service is exceptional

Respuesta de hmv (UK) - Doncaster
Great store with staff that are passionate and knowledgeable

Respuesta de hmv (UK) - Doncaster
Easy to order, well packaged and friendly staff at the shop when I picked up

Respuesta de hmv (UK) - Doncaster
I went in to pick up my Pre-Ordered Vinyl and it was there waiting for me. I also bought a Plastic Sleeve for my Record and a badge for half-price. The Assistant was attentive and easy-going. I am a massive fan of HMV and glad we still have one in Doncaster. Thanks very much x

Respuesta de hmv (UK) - Doncaster
Website easy to use and to find what I was looking for. Payment straightforward and my cd arrived shortly after, which is extremely good as postage was free due to spending over £20.

Respuesta de hmv (UK) - Doncaster
I was a little uncertain which CD to purchase by a particular singer but was very helpfully advised by the lady behind the counter. She was very knowledgeable - and as it turns out - very accurate in her choice!
The knowledge and helpfulness of the staff while visiting the store.

Respuesta de hmv (UK) - Doncaster
Very quick to order dvd and very quick to deliver to store

Respuesta de hmv (UK) - Doncaster

Respuesta de hmv (UK) - Doncaster
Excellent service from member of staff in helping me find the item I was looking for

Respuesta de hmv (UK) - Doncaster
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