Your colleague was extremely helpful and friendly. Anything I asked he found out the information I needed right away. First class service that will make me go back to shop in that store.
La empresa ha respondido
Localización
Cambiar localizaciónThe Plaza 9, G74 1LW East Kilbride, Scotland, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The member of staff who served us plus the outstanding choice of cd's, dvd's. The member of staff was knowlagable, friendly without being over familiar, engaged in light hearted banter and was an abso... Ver más
La empresa ha respondido
I ordered the Tracy Chapman 35th anniversary LP and was quoted 7/4/25 as the likely delivery date. I was pleased to say that I received an email on the 3rd April saying that it was available for colle... Ver más
La empresa ha respondido
When I visited the store was unsure if HMV still done games, spoke with an assistant who stopped what she was doing to help me. She checked on line to see if itm was available and processed my purchas... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - East Kilbride
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
The Plaza 9, G74 1LW, East Kilbride, Scotland, Reino Unido
4,8
Excelente
164 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Items were in perfect condition and…
Items were in perfect condition and available to collect quickly
29 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi DB
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - East Kilbride
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff in Shop were very helpful and…
Staff in Shop were very helpful and went out their way to solve the problem
19 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - East Kilbride
Hi David,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Successful Shopping Experience
I had lot's of questions and the staff were extremely helpful and nothing was a bother to them. It was a successful shopping experience.
I have since gone in several times and bought more products.
11 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service staff were very helpfull…
Great service staff were very helpfull and helped me with my purchase 😀
7 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service…
Store didn't have the album I was looking for, the sales assistant ordered it for me to be delivered to my home . It arrived 2 days later. Great service
3 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon 🙂
Michelle
Customer Service Team
hmv.com
Everything was exactly as I expected it…
Everything was exactly as I expected it to be
2 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful staff
2 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Not in stock locally. Staff very friendly and helpful and arranged a home delivery
1 de diciembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly knowledgeable staff.
9 de noviembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Mirav
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - East Kilbride
Hi Margaret,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
29 de octubre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick efficient service both in the…
Quick efficient service both in the shop and the delivery
13 de octubre de 2025
Respuesta de hmv (UK) - East Kilbride
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service. Books came quickly and kept updated on progress . I’ll use again 👍
24 de septiembre de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Joyce,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
31 de agosto de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Maureen.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - East Kilbride
Hi Jackie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - East Kilbride
Hello Paige
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
That when you ask for assis
I have difficulty finding goods which I wish to purchase so I approached assistant at till gave her my list within minutes she had what was in stock then ordered rest on line goods delivered within few days excellent customer care
30 de julio de 2025
Respuesta de hmv (UK) - East Kilbride
Hi Agnes
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff extremely helpful
Staff extremely helpful, helped me make my purchase and order it. Always well stocked.
29 de julio de 2025
Respuesta de hmv (UK) - East Kilbride
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.