A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
Localización
Cambiar localizaciónUnit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ Edinburgh, GB
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Consulta las opiniones de los clientes
Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
La empresa ha respondido
Staff were above and beyond helpful..couldn't be any more interactive and friendly.
La empresa ha respondido
E-tickets would have been handy On arrival at HMV we had to enter the venue first to collect tickets and purchases, which was easy enough, but it would have been good if we could just join the queu... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Edinburgh Ocean Terminal
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa

- home of entertainment since 1921
Información de contacto
Unit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ, Edinburgh, Reino Unido
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Usual first class in-store ordering service
A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
Es posible que utilice la IA para responderVer más
Staff were above and beyond…
Staff were above and beyond helpful..couldn't be any more interactive and friendly.

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Delivered quickly
Helpful and friendly staff I ordered a blue ray disc the order was completed very quickly delivered just as quickly

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Never had any problems with hmv
Never had any problems with hmv. Customer service is always amazing

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Stuart at the Ocean Terminal store is…
Stuart at the Ocean Terminal store is one of the most friendly and knowledgeable people I have met
It's great to meet someone so knowledgeable about films and tv

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Leigh Anne album signing
Everyone was very kind and helpful. Served by Stuart who was lovely.

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
The store at ocean Terminal ,Leith
The manager of the Ocean Terminal shop could not have been more helpful, as is the other staff members

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Communication is the key
Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
I was in collecting an album I'd…
I was in collecting an album I'd ordered in store last week and as per previous visit the staff member was friendly and on this visit the guy displayed a interest in my rekindled love for music on vinyl.

Respuesta de hmv (UK) - Edinburgh Ocean Terminal

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Ordered for collection
Ordered for collection. No fuss and easy to navigate. Product as expected

Respuesta de hmv (UK) - Edinburgh Ocean Terminal

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Helpful staff and got just what I wanted
Helpful staff and got just what I wanted

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Ordered a CD for my mum
Ordered a CD for my mum - one of her “old” favourites. Delivered within 3 days and she was so happy with it.

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
The Manager is second to none
The Manager is second to none , he spent sometime with my wife and I helping us choose a turntable , can't thank him enough

Respuesta de hmv (UK) - Edinburgh Ocean Terminal

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
I ordered a DVD,on the 3rd of October
I ordered a DVD,on the 3rd of October, they took ages to email me to say it was ready to collect. Then I returned to work from days off,so asked for when it was ready, could it be delivered (my house is around the corner from the store I ordered it from)and all I've had is emails over the past few days either asking me to double check my details to see if I made a mistake with the store I ordered it from, or asking for the order's number. I have sent several screenshots of my order and receipt, yet still receiving emails asking the same questions. I work 12hr shifts from 7am to 7pm,and it's difficult to catch my local store,that is why I asked for it to be delivered. Now I just want my money back. The irony is I came in the shop on my last day off and bought a copy for my daughter, so I know the local HMV store had plenty of copies of it.Not pleased at all,will not shop at HMV again.

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
Staff are great 👍
Staff were great 👍 sorted out the order quickly and efficiently

Respuesta de hmv (UK) - Edinburgh Ocean Terminal
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