Whether pre-order, click and collect, or just regular stock, you get a prompt email response and then can visit the store where you will find excellent staff who are always helpful, polite and ser... Ver más
La empresa ha respondido
Localización
Cambiar localización19 Brown Street, M2 1DA Manchester, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My order was a simple click and collect.The store itself is one in which is frequently visited by myself,so know the store well enough to know my way round.The shop assistant looked at the email confi... Ver más
La empresa ha respondido
We really enjoyed our visit to the store and they were more than helpful to make our visit worthwhile. We visit the store whenever we get the chance. We are always impressed by their knowledge of mu... Ver más
La empresa ha respondido
Came to see McFly at the store, signing new album. One of my party uses a wheelchair and we were taken to a lift by a member of staff, so we didn’t need to queue, that was great especially as the wea... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Fopp Manchester
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
19 Brown Street, M2 1DA, Manchester, Reino Unido
4,6
Excelente
52 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de hmv (UK) - Fopp Manchester
Hello Mr Williams
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly informed staff amazing service…
Friendly informed staff amazing service and the fast delivery of my order.
17 de abril de 2026
Respuesta de hmv (UK) - Fopp Manchester
Hi Ezra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fopp is a brilliant record store
Fopp is a brilliant record store. Staff are friendly and very knowledgeable.
25 de marzo de 2026
Respuesta de hmv (UK) - Fopp Manchester
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great
Pre ordered vinyl. Good communication on when item available to collect.
On arrival at shop, staff member very friendly and helpful in assistance with collecting item.
4 de marzo de 2026
Respuesta de hmv (UK) - Fopp Manchester
Hi Denise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Fopp Manchester
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great shop very helpful and friendly…
Great shop very helpful and friendly staff couldn't ask for better
1 de febrero de 2026
Respuesta de hmv (UK) - Fopp Manchester
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Service
most of items delivered on time issue with two items which was picked up before delivery and replaced and sent out separately so overall a good experience.
29 de enero de 2026
Respuesta de hmv (UK) - Fopp Manchester
Hello Katrina,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick to order & easy to collect
Quick to order & easy to collect. We're ditching 'buying' digital films & returning to Dvds so they're always there when we want to watch them! Thank you. L
15 de enero de 2026
Respuesta de hmv (UK) - Fopp Manchester
Hi Lou
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
FOPP Manchester Is Awesome!
The staff team at FOPP were incredibly helpful, friendly and efficient. It’s always a pleasure shopping there - and a good deal more so than the mainstream HMV stores as a rule
14 de enero de 2026
Respuesta de hmv (UK) - Fopp Manchester
Hi Sean,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - Fopp Manchester
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Walk Bluetooth speaker
Saw what i wanted in store to big to carry home so ordered online for free delivery
27 de noviembre de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Emily was really helpful in searching…
Emily was really helpful in searching for the required item.
She assisted me in ordering the dvd and explaining the different delivery options.
Great customer service. Very friendly.
10 de noviembre de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hello Anon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service at Fopp
Great service and very helpful and efficient and very warm staff
6 de octubre de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hello Adrian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always trouble free
Always trouble free, easy to navigate and buy online, select collect at the most convenient store, loads of info and tracking updates. Store staff really helpful, whats not to love.
1 de julio de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hello Carl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Professional effective service ❤️
HMV staff Mr. Gavin working at Manchester Arndale Shopping Centre is professional to locate what movies I searched for and provides instant assistance to serve me effectively❤️. Many thanks!
16 de mayo de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hi Yeung
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
you ate it up divas
12 de abril de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hey Emily
Thanks for leaving us a great review!! xoxo
Ready to collect at Signing event.
Bought this in advance of Steven Wilson's album signing event in Manchester. Great communication ahead of the event and it was really well organised. Thanks to the team in the Fopp Store.
16 de marzo de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hi Allan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
On hold for hours
I phoned to ask if I could get a vinyl signed on my behalf that i pre-ordered as the trains were cancelled to get to the event on time, however I spent over 2 hours on hold and still didn't get through to anyone.
16 de marzo de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hi Bob
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
I just like how quick you send out my…
I just like how quick you send out my order. You also have a good selection of CD to choose from. The website is very easy to get around.
15 de marzo de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hello paula
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The young lady who served me (SHELL)…
The young lady who served me (SHELL) was extremely helpful,she went the extra mile to help me find what I was looking for.Can not praise her enough.
1 de marzo de 2025
Respuesta de hmv (UK) - Fopp Manchester
Hello Brian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Fopp Manchester store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.