I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... Ver más
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Unit 5/6 Lewis's Building, Argyle Street, G2 8AD Glasgow, GB
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I'm glad they didn't ask for ID to pick up my delivery. How many people would know my name and the item being picked up, and then put it in an email? Easy preorder and collection experience from my... Ver más
La empresa ha respondido
The staff are very helpful in ordering your items and are in store within 2/3 days well done keep up the good work.
La empresa ha respondido
Good sized store although one of the things that could be to have the likes of uhd, blu ray dvds & dvds all grouped together. Like all the dvds in one section sorted out by TV, film etc rather than a... Ver más
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My wife ordered Lost and Found vinyl version by Bruce Springsteen for my birthday. As we were away on holiday for 2 months, the box set could not delivered to our house. She ordered through the HMV... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 5/6 Lewis's Building, Argyle Street, G2 8AD, Glasgow, Reino Unido
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A very nice person called Nikki helped me get my Ariana Grande cd’s after feeling pretty down thinking there were none in the store! Went above and beyond and was overall a sweetie!! Tyyy again

Respuesta de hmv (UK) - Glasgow Argyle Street
Very easy to order my dvd film instore and delivery was fast very kind staff too at the argyle street store glasgow

Respuesta de hmv (UK) - Glasgow Argyle Street

Respuesta de hmv (UK) - Glasgow Argyle Street

Respuesta de hmv (UK) - Glasgow Argyle Street
Staff were very knowledgeable about products I was buying. You being on the high street is ideal for people who use public transport.

Respuesta de hmv (UK) - Glasgow Argyle Street
I purchased a ticket to a Jeff Goldblum meet & greet. I was unable to download my ticket off the app. I went in a couple of days ahead of time to check on it. The manager, Mark, was extremely helpful and courteous. Not only that, but on "day of", when he was overly busy and engaged with the event, he recognized me in the queue and personally spoke to me, asking if all was well, etc. He again personalized his service to me when I went in to pick up my CD and he was working one of the tills. Customer service like that creates repeat customers! Also, I was very impressed with how well the Jeff B. event was managed. All very smooth, efficient, and time managed, from standing in the queue until leaving after the signing and meeting Jeff G. The queue staff were outstanding too. Thank you for a very positive experience, for someone who tends not to like crowds and standing in queues!

Respuesta de hmv (UK) - Glasgow Argyle Street
Meet and greet with Jeff goldblum
Was once in a life time experience thanks so much plz put more events on like this plz I've never saw hmv as busy 400 people waited to meet him keep up the good work

Respuesta de hmv (UK) - Glasgow Argyle Street
Easy.
It was easy for me to find the dvd I was looking for without having to ask for help and not get any.

Respuesta de hmv (UK) - Glasgow Argyle Street
We were in the accessible queue for the and greet with jeff goldblum and I was rushed to get off my mobility scooter for a pic so my girlfriend got to meet and greet but all I got was a picture and we had both paid for a ticket
The handling of the queue was nothing short of disgraceful.

Respuesta de hmv (UK) - Glasgow Argyle Street
Went to the meet and greet with Jeff Goldblum. The staff were great, keeping us informed whilst in the queue, and made it a seamless process. Also got photos taken with Jeff which was great, thank you guys!

Respuesta de hmv (UK) - Glasgow Argyle Street
What I ordered was in stock, arrived on time and in pristine condition very pleased with click and collect service 🙂

Respuesta de hmv (UK) - Glasgow Argyle Street
Great staff member and service. Mark had a Friendly attitude. Took notice to my item that I was purchasing and we spoke about the movie in question. He was nice enough to give me an opened mystery keychain from the same mystery bag I was buying as he did not want to see it thrown away.

Respuesta de hmv (UK) - Glasgow Argyle Street
It is good to know there is a shop that you can get older films like classic and movies you saw as a child on HMV'S selection of dvds, whereas it wouldn't be possible elsewhere.

Respuesta de hmv (UK) - Glasgow Argyle Street
My order came quickly, it was easy to track and the goos, being well packagéd, were perfect!
Thanks, HMV

Respuesta de hmv (UK) - Glasgow Argyle Street
My purchase I went in to the shop to see if they could order a DVD that i wanted for my husband birthday they were so helpful they found the DVD I was looking for and ordered it for me and i had the DVD with in three days very happy with my experience

Respuesta de hmv (UK) - Glasgow Argyle Street

Respuesta de hmv (UK) - Glasgow Argyle Street
Excellent service from start to finish..Definitely will be using HMV in the future, totally reliable..

Respuesta de hmv (UK) - Glasgow Argyle Street
Supposed to come in 2 day took 3 days with a email saying your running late not good service

Respuesta de hmv (UK) - Glasgow Argyle Street
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