I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Ver más
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Unit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Ver más
La empresa ha respondido
The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... Ver más
La empresa ha respondido
Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... Ver más
La empresa ha respondido
Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available. Nice and easy to get it delivered to the store. Personally... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, Reino Unido
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Respuesta de hmv (UK) - Huddersfield

Respuesta de hmv (UK) - Huddersfield
Ordering records for pick up was smooth with good communication.

Respuesta de hmv (UK) - Huddersfield
friendly and helpful service when picking up order

Respuesta de hmv (UK) - Huddersfield
I got to the shop the cd wasn't there but one was out on the shelves for sale .I was not allowed to take this one but had to make a special trip four days later to pick up the cd and to add insult to injury the cd was still for sale on the shelves

Respuesta de hmv (UK) - Huddersfield
Order was delivered to store really quickly. Collection was easy and sales assistant was polite and friendly.

Respuesta de hmv (UK) - Huddersfield
Helpful staff took the time to source and order the old Springsteen live albums for me. Arrived free delivery at home rep days later - I will go this again! Thank you for the good service.

Respuesta de hmv (UK) - Huddersfield
Delivered fairly quickly
Staff were helpful. (as they always are)

Respuesta de hmv (UK) - Huddersfield

Respuesta de hmv (UK) - Huddersfield
Great shop ,well stocked and great staff ,they even recognise me now through going in so often

Respuesta de hmv (UK) - Huddersfield
Chris is a knowledgeable person on Si-Fi and Music, and encourages the assistants to research the company database for customer requests. Just waiting for the BBC and Film Restoration Project to release more Dr Who back catalogue

Respuesta de hmv (UK) - Huddersfield
I asked at the counter for a particular dvd and unfortunately it wasn't in stock but the manager looked it up and there was one in the warehouse so he ordered it for me to collect. He was a pleasure to do business with in such a professional and knowledgeable way.

Respuesta de hmv (UK) - Huddersfield
Excellent online service, quick delivery to my local store for a pick-up and a great album (not entirely due to HMV but they chose to stock it, so Yaaaay!)

Respuesta de hmv (UK) - Huddersfield
Brilliant the staff in the Huddersfield store were wonderful when I called in to collect

Respuesta de hmv (UK) - Huddersfield
Great price compared to where I originally looked to buy the CD, plus free in store collection, will definitely use again

Respuesta de hmv (UK) - Huddersfield
Very easy to order my cd!!
Kept me updated throughout

Respuesta de hmv (UK) - Huddersfield
2-5 days for collection my arse it took 9 days and never got an email to say ready to collect and the previous email said to wait until I did I went in and checked in store it had been there for 5 days without being notified it was meant to be an anniversary present for my boyfriend and it was late due to your lack of organisation very dissatisfied won’t be doing it again

Respuesta de hmv (UK) - Huddersfield
Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the store. My contact details were entered correctly on the pre-order page, so there really is no excuse for the lack of follow-up information.

Respuesta de hmv (UK) - Huddersfield
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