I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Ver más
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Unit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
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I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Ver más
La empresa ha respondido
The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... Ver más
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Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... Ver más
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Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available. Nice and easy to get it delivered to the store. Personally... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, Reino Unido
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Went into store looking for Funko pops specifically Freddie Mercury….I didn’t get one as they didn’t have any. I did however, get Geralt which I was happy with. I ended up spending nearly £70 then my son noticed some Skullcandy headphones where you can listen to music and he tried them on.
He’s never found a pair that fit his ears and don’t hurt him, yet the Skullcandy ones were perfect…..so I spent another £169.99 ordering them to collect at store as I don’t always trust home delivery. Couldn’t have been more easy and the staff were so friendly and helpful…..very pleased and would highly recommend even if my purse was a lot lighter than I’d intended it would be when I walked into HMV

Respuesta de hmv (UK) - Huddersfield

Respuesta de hmv (UK) - Huddersfield
Great, easy system to operate. Good offers, delivery time was ok, & collection from a local store was straight forward.

Respuesta de hmv (UK) - Huddersfield
The entire process of ordering, delivery and pick-up worked perfectly.
I was kept informed about when my order was dispatched and was ready to pick up.
It couldn't have gone better.
The young girl at the checkout in Huddersfield was very friendly and efficient.
Thankyou to everyone at HMV

Respuesta de hmv (UK) - Huddersfield
The shop assistant was brilliant and found what we wanted on line and ordered it for us to collect from the store. Appreciated the personal service. Keep up the good work

Respuesta de hmv (UK) - Huddersfield
HMV a no star experience . DO NOT BUY FROM HMV !
I purchased 3 vinyal Albums from Huddersfield HMV store .
I played the first of them Motorhead , Overkill lp, and the disc was badly warped and jumped in many places , I then noticed all the three albums I purchased were not 180 gram , I politely asked for my money back on my three albums as they were very CHEAP NASTY pressings. I was told I could not .
My faulty album was replaced , but the second copy of Motorhead head was scratched !
1. So I,ve stated to replace these three above albums . I will be pyrchasing 200 ish other albums on my list with proper 180 gram #LP`s. I Will not be spending any ofmy money from HMV.

Respuesta de hmv (UK) - Huddersfield
The parcel was delivered to the wrong address and now I’ve got nothing for £35

Respuesta de hmv (UK) - Huddersfield
I went in to go collect my order and they were very kind. Only asked me for iD as said in email and went away happy with my order.
Ordered the CD online once it was in stock. Got it delivered to my local HMV store. I received emails from HMV telling me when it had been despatch and when it was ready to be picked up. The store had it ready when I arrived, very friendly staff.
The item I ordered came in on the day released which was good.
My only complaint was that I never got the email to say it was instore. I rang to find out if it had been delivered. The helpful young man said it was there and I should have received the email at 9.30am that morning. This didn't happen!

Respuesta de hmv (UK) - Huddersfield
My order was received at the branch a couple of days after the initial order was placed when I went to collect it the assistant was very pleasant and helpful. It was a very pleasant experience shopping at HMV.

Respuesta de hmv (UK) - Huddersfield
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