Staff at Kettering are always helpful & happy to chat or advise. Was served by Kimberley today, very nice young lady who was most helpful 😊
La empresa ha respondido
Localización
Cambiar localización32B Newlands Centre, NN16 8JB Kettering, GB
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Consulta las opiniones de los clientes
Easy to order and collect, emails sent for receipt and when to collect, pleasant and friendly staff.
My first ever online purchase!! I ordered an album, it came within the week that I'd ordered it (very quick, 4 days-ish from when I ordered it) They gave me a code to put into the royal mail app... Ver más
La empresa ha respondido
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really fr... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Kettering
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
32B Newlands Centre, NN16 8JB, Kettering, Reino Unido
4,9
Excelente
141 opiniones
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I needed to order a K-pop CD for my…
I needed to order a K-pop CD for my foster child as they had sold out , and the members of staff where very helpful, they took my order and showed me all the other items that my child would like , my order came within a few days , perfect service.
17 de septiembre de 2025
Respuesta de hmv (UK) - Kettering
Hi Yvonne
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Kettering store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Brilliant service as always 👌
25 de agosto de 2025
Respuesta de hmv (UK) - Kettering
Hi Troy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
No issues picking item up.
26 de agosto de 2025
Respuesta de hmv (UK) - Kettering
Hello RAJC
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The product came quick and early
The product came quick and early. Well packaged, also came in excellent condition all my packages have come in great condition from ordering from HMV. Also the staff and customer support are really friendly and helpful. I ordered Doctor Who season 2 (2025) and other Dr. Who dvds.
19 de agosto de 2025
Respuesta de hmv (UK) - Kettering
Hi Trusted
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
It arrived safely and quick no problems
1 de agosto de 2025
Respuesta de hmv (UK) - Kettering
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very helpful and Caroline…
Great staff very helpful and Caroline is a delight one of the best team members gives 110% i won't shop any where else even online.
3 de junio de 2025
Respuesta de hmv (UK) - Kettering
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Easy and straightforward
Easy and straightforward. Did click and collect at HMV Kettering.
10 de mayo de 2025
Respuesta de hmv (UK) - Kettering
Hi Carolyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick
Quick, courteous, helpful and efficient. Feel blessed to have such a great store and team in my community, always my go to for music etc
22 de abril de 2025
Respuesta de hmv (UK) - Kettering
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Kettering
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very helpful polite and…
The staff were very helpful polite and happy to tell me everything I needed to know
31 de marzo de 2025
Respuesta de hmv (UK) - Kettering
Hi Tracey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service as always in HMV…
Excellent service as always in HMV Kettering, I wanted a particular classical CD for my Mum, and it was sorted out, delivered to store and I picked it up fine. I have been using the store for years and actively avoid Amazon! Very good CD and Vinyl selection.
31 de marzo de 2025
Respuesta de hmv (UK) - Kettering
Hi Eliot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
Nice store.
Friendly staff
Only downside is that the music is to loud
8 de marzo de 2025
Respuesta de hmv (UK) - Kettering
Hi Kayleigh
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy is a dream
Easy ordering on website, an email at every step, super easy pick up in store
9 de febrero de 2025
Respuesta de hmv (UK) - Kettering
Hi Leah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No problem from choosing gift to…
No problem from choosing gift to picking it up from here shop
23 de diciembre de 2024
Respuesta de hmv (UK) - Kettering
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I like click and collect and I trust…
I like click and collect and I trust HMV more than Amazon. I enjoy visiting the shop too.
19 de diciembre de 2024
Respuesta de hmv (UK) - Kettering
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great shopping experience
Went in to pick up my items that I had ordered online (Xmas gifts). The shop was clean and well laid out. The gentleman on the till was very helpful and chatted away while I paid for more items that I picked up in store.
30 de noviembre de 2024
Respuesta de hmv (UK) - Kettering
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service with a smile.
Great service with a smile.
Ordered in dvds that weren't in stock. Delivered and collected with ease.
25 de noviembre de 2024
Respuesta de hmv (UK) - Kettering
Hi Nico
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
What can I say about hmv
What can I say about hmv
Maybe train your staff or give the jobs to people who actually want them
Being told look for it yourself and waiting over 20 mins at a till whilst the one member of staff disappeared is not good enough
7 de noviembre de 2024
Respuesta de hmv (UK) - Kettering
Hello Sarra
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Respuesta de hmv (UK) - Kettering
Hi Kevin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
As this is the only hmv in my area I…
As this is the only hmv in my area I always get my cds and dads there.the staff are always friendly and helpful.
10 de octubre de 2024
Respuesta de hmv (UK) - Kettering
Hi Richard,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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