hmv (UK) - Leeds Opiniones 

400
TrustScore: 4.5 sobre 5

4,7

UNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ Leeds, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Very good customer service . Could have given 5 star. But there is always room for improvement right? Me and my husband have always enjoyed shopping and looking at HMW shops . Thank you so much !!!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing staff who are very knowledgeable about the films I like. Very friendly and always say hi John when I enter the store. Plus they'll tell me if something comes in that they think I'll like. Alwa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ease of ordering process and collection. A relatively local store and ideal for collecting item in my own time, rather than missing a postal delivery (with no postal charge to pay). Item I received wa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great customer service from the retail team in the Leeds Store in St John's shopping centre, especially Gary W. who provided friendly and efficient service and who searched for a specific item for me... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Leeds

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • UNIT 3A, St Johns Shopping Centre, 2-3 South Mall, LS2 8LQ, Leeds, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

400 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(400)

30.006 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful staff.Needed help with…

Very helpful staff.Needed help with what I was looking for.Found 1 cd I was looking for ordered the other in store . Posted to home easy and no fuss .

7 de junio de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hello Elaine

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Customer satisfaction BRILL s one of a small handfull of Leeds…

HMV is one of a small handfull of Leeds city centre stores that I rank highly. It's very convenient for me as I live just a short walk from the store. And I always find the staff very helpfull and knowledgable. On a recent visit I couldn't find an item I was looking for even though I knew HMV stocked it as I had seen it diplayed on a previous visit. I mentioned this to the assistant (Rosie I think?) and she went and found it straight away. Apparently it had been placed in the wrong location (probably by some other customer). I was impressed at her finding my item so swiftly.

10 de junio de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi ron

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Easy and Quick

the process of buying the CD was so quick and easy not to mention how i was spoiled for choice on what to pick

5 de junio de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Jake

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Friendly service.

Friendly service.

3 de junio de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Daniel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Everything happened the way I was told…

Everything happened the way I was told it would. Thanks 👍

29 de mayo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

First class service very friendly and…

First class service very friendly and helpful staff

20 de mayo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hello JOE

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 1 estrellas sobre 5

Dirty Harry 4K Special Edition

I ordered the 4K Special Edition of Dirty Harry 02/03/2025 as I heard it was to be released (it was one of my late Father's favorite Movies) only to recieve an email advising the release was delayed from 14/04/2025 by a Month (hilariously HMV then sent me a Survey asking how I was enjoying my Movie).

Then I received a second mail which advised it would be a further Month late.

At no time after the second mail (22/03/2025)did I receive any confirmation of a release Date for the 4K SE and if I hadn't gone into the store I would never have known.

HMV, your Store Staff were great but you really need to do better.

2 de marzo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Jon

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Valorada con 5 estrellas sobre 5

They sorted a problem out really well…

They sorted a problem out really well about downloading the app and getting the tickets.
HMV were excellent when I went to the signing. They were organised, pure as friendly.

14 de mayo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Esther

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 4 estrellas sobre 5

It was unfortunate that your computer…

It was unfortunate that your computer was unable to place my in-store order, so I had to order product myself, from home.
However the staff were very helpful.
My order, collected in store, arrived in good time.

13 de mayo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 3 estrellas sobre 5

On-line purchase went smoothly and…

On-line purchase went smoothly and delivery was on time. However, a few days previously, I asked for this item at the checkout at HMV Leeds store and was told it was out of production and they could not order it for me.

7 de mayo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi PaulRB

Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.

We’ll then take a look and get back to you as soon as possible.

Valorada con 5 estrellas sobre 5

Very Knowledgeable Staff

The store staff were fantastic ! They were very knowledgeable and recommended CDs of the genre I listened to.

3 de mayo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Amazing

The store team in leeds that I purchased my items from were amazing fast friendly very knowledgeable team .
I needed the sonic 3 DVD and I spoke to a lovely man that advised me it would be out on Monday I purchased 1 and 2 as my grandson was egore to watch it but the man said 3 would be out on Monday so I quickly paid for my goods and ordered sonic 3for home delivery
Thank you team Leeds

18 de abril de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Friend

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Leeds store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The staff are always very attentive and…

The staff are always very attentive and helpful. HMV still remains a great shop to browse and buy from. Thank you.

9 de abril de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Martin

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great place to buy films at competitive…

Great place to buy films at competitive prices.
I could spend hours looking through the shelves and the staff are always helpful and friendly.

4 de abril de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I love HMV they always have products…

I love HMV they always have products from all my fav anime’s! I stopped going to the store in Leeds because I’m always followed around. I had to get in to get my order obviously and the gentleman at the till was really nice. So good experience! I guess I found a way to still pend my money there…

20 de marzo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Very very friendly always chatty always…

Very very friendly always chatty always helpful when you need 2 find something very very nice staff indeed can't do enough for you to find what yourvlooking for

13 de marzo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Mark

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

The staff was really helpful to me and…

The staff was really helpful to me and the made me very happy when they helped me out with my order

12 de marzo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Douglas

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 4 estrellas sobre 5

Great price for this essential vinyl

Great price for this essential vinyl

4 de marzo de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Valleymonitor

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

Great service!

Great service. Ordered and was delivered within a few days. 👍🏻
Easy to collect from the store. Staff very courteous. 😊

15 de febrero de 2025
Logotipo de hmv (UK) - Leeds

Respuesta de hmv (UK) - Leeds

Hi Neil

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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