Great customer service, order had to be posted. One of items was delayed but arrived in time stated. But knew I would be able to goto store if I had issues. All in all great service.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1, Williamson Square, L1 1EJ Liverpool, GB
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Consulta las opiniones de los clientes
Fab! My daughter wanted a bag that could only be bought from the store but in-store they only had one bag that had slight damage to it, the guy at the cash desk was really friendly & helpful and foun... Ver más
La empresa ha respondido
HMV Liverpool staff were fab for Perrie signing but the security company needs changing or educating. There was myself and a few others who hold access cards and needed the access line. One female se... Ver más
La empresa ha respondido
Would recommend their click and collect service! I was well notified from the time of purchase to collection at the store and the staff couldn't have been friendlier. It didn't take long for the item... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Liverpool
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 1, Williamson Square, L1 1EJ, Liverpool, Reino Unido
4,8
Excelente
653 opiniones
Invita a los clientes a opinar
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It’s always great and easy to shop at…
It’s always great and easy to shop at HMV,with no problems at all !
18 de mayo de 2026
Respuesta de hmv (UK) - Liverpool
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service, order had to be posted. One of items was delayed but arrived in time stated. But knew I would be able to goto store if I had issues. All in all great service.
20 de mayo de 2026
Respuesta de hmv (UK) - Liverpool
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The Girl who served me could have not…
The Girl who served me could have not been bearer she was a credit to your team.
17 de mayo de 2026
Respuesta de hmv (UK) - Liverpool
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast.
Very fast.
Got my VAN HALEN 5150 DELUX EDITION IN 48 HOURS VIA ROYAL MAIL
THANKS
13 de mayo de 2026
Respuesta de hmv (UK) - Liverpool
Hi LES
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very impressed
Woman in store very helpful when ordering and T-shirt came in a lot quicker than expected so very happy
30 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Aileen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was great and helpful when…
Staff was great and helpful when finding the vinyl I needed
1 de mayo de 2026
Respuesta de hmv (UK) - Liverpool
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect, nice and easy.
Ordered click and collect, whole process was really smooth and easy. Had a quick look at the vinyl on offer and there's plenty to choose from. Will be back soon for another look.
19 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Owen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always easy ordering and great…
Always easy ordering and great communication from yourselves ref delivery and collection!!
28 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Leah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Liverpool
Hi geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were really polite
Staff were really polite, very helpful in sorting out some information for me, I always look forward to visiting HMV store.
24 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Robert
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Liverpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Excellent
Excellent, speedy service with my orders, constant communication with me as to my order status.
Bravo 👏
24 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Anthony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Liverpool
Hello Aaron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy peasy…
Needed an out of stock DVD so ordered at the counter, no probs, staff were very helpfull and my order was ready for colletion a few days later, easy peasy
6 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Mr Edwards
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Messaged just prior and on release date…
Messaged just prior and on release date for pick up, member of staff was friendly and efficient.
21 de abril de 2026
Ordered a BluRay Disc of a classic…
Ordered a BluRay Disc of a classic western The Wild Bunch 1969. Good staff found it on their system and arrived at the store for collection
16 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Michael,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Efficient and quick service
14 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Peter,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy Customer
Informative emails, friendly staff, item packaged well and with no dents or damage (click and collect boxset)
13 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Lachlan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My dvd arrived safely very happy with it
My dvd arrived safely very happy with it
13 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always a warm welcome from all the…
Always a warm welcome from all the staff in store who are always more then helpful and every credit to both the online service and the store and staff throughout.
14 de abril de 2026
Respuesta de hmv (UK) - Liverpool
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Liverpool
Hello customerbarry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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