Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Ver más
La empresa ha respondido
Unit 104-106 The Mall, LU1 2LJ Luton, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Ver más
La empresa ha respondido
The staff were very friendly, well informed about the products that I wanted to purchase. I was able to get exactly the products I wanted. The DVDs I wanted were in stock and I was able to get them d... Ver más
La empresa ha respondido
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Ver más
La empresa ha respondido
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Ver más
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 104-106 The Mall, LU1 2LJ, Luton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was easy to order item in store and email confirmations came through promptly.

Respuesta de hmv (UK) - Luton
I went into the shop in Luton the young lady helped me find what I wanted. She also arranged for the dvd to be sent to my address. Which was very helpful

Respuesta de hmv (UK) - Luton
Ordered my DVD online from HMV. Great price and arrived within the time frame promised. Other retailers online where slightly cheaper, but you can never be sure with them if you’re going to receive a dodgy copy!

Respuesta de hmv (UK) - Luton

Respuesta de hmv (UK) - Luton
Well I ordered the cd online on the Friday night night . Went into the Luton store on the Saturday. Even though they had plenty of copies of the cd I ordered in store. Insisted that I had to pay/ buy it again as the cd I had arranged to pick up from the store . Had not arrived yet? Am not impressed. So I have to pay twice for the same order?

Respuesta de hmv (UK) - Luton
Friendly staff, excellent quality products and arrived quicker than expected.

Respuesta de hmv (UK) - Luton
Ordered a dvd online for collection at the local branch. Simple collection procedure. Dvd well packaged. Friendly staff.

Respuesta de hmv (UK) - Luton
Easy to order online and pick-up was quick and efficient.

Respuesta de hmv (UK) - Luton
Great communication and helpful friendly staff when collecting item

Respuesta de hmv (UK) - Luton
I order 3 DVD box sets, to be delivered at the Luton branch. This was because the last time I got a home delivery and HMV unfortunately relies on Royal Mail, they can’t seem to follow easy instructions. So this was a much better idea. Great service, all were correct. The lady who served me was friendly and was able to locate my items quickly, so no hanging about,

Respuesta de hmv (UK) - Luton
Easy to use website and to find out you are looking for. Reasonable prices and quickly delivery

Respuesta de hmv (UK) - Luton
I asked for a boxset, your staff member could have made a quick sale and sold me ' house- series 1-5, but she told me she could order every series as long as I could wait a couple days, she was helpful, kind and professional.

Respuesta de hmv (UK) - Luton
Bluray came on time.
In good order....what more could I ask?

Respuesta de hmv (UK) - Luton
The dvd I ordered was sent quickly to store,the customer service was excellent

Respuesta de hmv (UK) - Luton
Great experience at Hmv in Luton, staff friendly and professional.

Respuesta de hmv (UK) - Luton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.